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Pictures of Pan Pacific Melbourne - Melbourne Photos

Melbourne: Pictures

From Review : Love the blackout blinds of Pan Pacific Melbourne
Love the blackout blinds
Great Base for Business Travellers
lots of vistas
Great hotel stay!
Great room & great staff
Comfort With A View
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ozmel88 wrote a review Apr. 2016
Sydney, Australia154 contributions56 helpful votes
Lovely room with a great view. Extra points for nice, big towels. I was attending an event at the Melbourne Convention & Exhibition Centre and the hotel was right next door. Very convenient. Room for improvement: The lighting in the room is dim. Checkout took a while and a
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Date of stay: March 2016
Response from Craig B, General Manager at Pan Pacific Melbourne
Responded 6 May 2016
Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and I am very pleased you find it extremely convenient. However, I have noted your comments on the lighting in the room and your check-out experience. We sincerely regret the discomfort and inconvenience caused. Please be assured our Chief Engineer and Front Office Manager have addressed your comments to prevent any such repetition in the future for our guests’ best interest. The team and I appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Craig Bonnor General Manager
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