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Pictures of JW Marriott Gold Coast Resort & Spa - Surfers Paradise Photos

Surfers Paradise: Pictures

From Review : Disappointing facilities and service of JW Marriott Gold Coast Resort & Spa
Disappointing facilities and service
The view from marriott surfers paradise
Average Hotel
View of the sea from our room
Very dissapointed
View from our room
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happytravellerbc1 wrote a review Nov 2017
Gold Coast, Australia22 contributions7 helpful votes
What a nanny state we live in. We were stopped and questioned whether we had filled in the liability waiver upon using the very tame children's water slide. After filling in an extensive array of information, we were then told not to do this and not to do that. Furthermore,
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Date of stay: November 2017
Response from MarriottResort, General Manager at JW Marriott Gold Coast Resort & Spa
Responded 7 Nov 2017
Dear happytravellerbc1, We appreciate the time you have taken to share your feedback with us. As we care about our guests’ wellbeing and safety is a priority at our resort, we have implemented guidelines for the use of our facilities. Our waiver form explains our safety procedures as well as Marriott’s safety agreement. This is also then explained by the slide attendant along with operation rules of the slide. Additionally, snorkel sets are available to hire at a minimal cost from our Pool Bar team for all of our guests to enjoy. Upon future visits, we hope you will join us for our daily dish feeding activity to explore our beautiful lagoon and learn more about our tropical fish. We look forward to hopefully welcoming you again soon. Best Regards, Neeraj Chadha - General Manager Surfers Paradise Marriott Resort & Spa
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