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Window View - Picture of Grand Hotel Amrâth Amsterdam

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From Review : Its not 5 star of Grand Hotel Amrâth Amsterdam
Its not 5 star
Des détails qui gâchent tout
Inadmissible
lobby
Overpriced for what you get.
Grand Hotel Amrath Amsterdam
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Guests 
USD 201
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USD 218
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Hotels.comUSD 201
Trip.comUSD 215
TravelocityUSD 201
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Other Recent Reviews

Joseph Sarical Las Pinas wrote a review Feb 2017
Antwerp, Belgium1,021 contribution106 helpful votes
+7
I always dream to stay in this hotel and Im disappointed, I had a room near the spa and its so confusing how to get in my room.. my room is nice but outside the street is under renovation and so noisy digging something.. when Im about to shower/bath in the evening there is no
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Date of stay: January 2017
Response from Amrath A, General Manager at Grand Hotel Amrâth Amsterdam
Responded 28 Feb 2017
Dear vannivek, First of all, thank you for taking the time and effort to write us a review on this site. Our guests'feedback is very important to us as we see it as means to improve on our services. Having said that, I'm sorry to hear that your stay with us was a disappointing one. We apologize for the disruption of the construction noise of the street. We sympathize that this might negatively impact your stay and we wish you would have alerted us of this, as we would have been happy to move you to a room where you would have been more comfortable. I would like to further discuss this important matter with you, if you would be willing. If so, please feel free to contact us at guestrelations@amrathamsterdam.com. We hope to hear from you soon! With kind regards, Maarten van Nigtevegt General Manager
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