Dear Elie K, Let me thank you for choosing Starhotels Splendid Venice and for sharing your experience. I am glad to read that you enjoyed our unbeatable location in the heart of Venice, together with the comfort of our rooms and the attention of our staff. Also, please be assured that I will give the highest consideration to your comment and I will address it to the relevant department. I would be pleased if you would consider another stay with us in the next future. Best regards, Salvatore Pisani, General Manager.