Dear Ri818, We are pleased to inform you that, since your last visit in 2015, we have made a set of innovations in our services, and refurbishments recently at the Hotel Meliá Sevilla, in order to offer the best accommodation experiences through an innovative and unique environment. In addition, we have increased the level of quality in our service The Level, designed to meet the needs of luxury and exclusivity of our most selective customers. We hope to have the pleasure of welcoming you back very soon so you can enjoy all these improvements that will make your visit to Seville even more enjoyable. Yours Faithfully, Fernando Preto. Guest Experience Manager.