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Window View - Picture of Holiday Inn Paris - Notre Dame, an IHG hotel

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From Review : Great location but... of Holiday Inn Paris - Notre Dame, an IHG hotel
Great location but...
View from Executive balcony room #804
Breakfast buffet, lots of options
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courtyard area
Hotel
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Andrew Goh wrote a review Apr 2017
Singapore, Singapore6,323 contributions299 helpful votes
+4
Good location near to Norte Dame , close to metro and lots of restaurant nearby. As platinum member of IHG, I didn't treat as the VIP , no bottle of water is provided except today 1 as welcome drink! The breakfast variety is pathetic and don't bother to pay for the breakfast
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Date of stay: April 2017
Response from IHGService, Guest Relations Manager at Holiday Inn Paris - Notre Dame, an IHG hotel
Responded 29 Apr 2017
Dear Tai Sheng G, Thank you for taking the time to write a review of our hotel and for choosing to be our guest again. Our hotel has the best location in the area and I am happy you mentioned this. As one of our valued IHG Rewards Club Platinum Elite members, you are our most important guest. Allow me to apologize if you were not recognized as such and the service you encountered at check in was less satisfactory. Moreover, I am sorry the breakfast option you received did not suit your standards and I apologize for the inconvenience you had endured with the room you received. Although you noticed our helpful staff I am deeply sorry it negatively affected your stay. We always strive to provide our guests with comfortable accommodations and we will definitely review your feedback so that necessary improvements will be done. I hope you come back soon. Our team is looking forward to accommodating your stay again in the future. Sincerely, Zel N. Case Manager IHGService
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