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Interior - Picture of Bournemouth Carlton Hotel, BW Signature Collection

Photo: Interior

From Review : All round pretty bad of Bournemouth Carlton Hotel, BW Signature Collection
All round pretty bad
Room Service Burgers
Five Star Prices for Two Star Service
One night stay with family.
Very disappointing
Lovely outdoor pool area
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USD 128
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MrMagoos wrote a review Jan 2017
Greater London, United Kingdom262 contributions75 helpful votes
Probably have given this 2.5 if I could, it's not worthy of a 3. We've been coming in a group for several years but Hotel has definitely slipped backwards. Rooms just absolutely stupidly hot, totally dehydrated even with leaving balcony door wide open all night!!!! Breakfast
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Date of stay: January 2017
Response from paul c, General Manager at Bournemouth Carlton Hotel, BW Signature Collection
Responded 27 Jan 2017
Dear Malcolm S, Thank you for your feedback on the hotel. I am sorry to hear that you experience was not the normal representation of the hotel and that the room given was too hot, we do offer fans if required I am sorry this was not offered. I am sorry that your dinner was also not as expected, with regards to the milk we can order in skimmed milk on request when booking the room but if we are not informed in advanced we only stock semi skimmed. We hope to welcome you back in the future. Kind regards, Paul Clarke General Manager
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