Dear Chris F, We want to thank you for your valuable opinion in regard to your visit to our resort, It is with great delightment that we read you had an enjoyable stay and we appreciate you mentioning the details which gave you an amazing experience, like our newly renovated property as well as our staff´s attitude and the food from our restaurants. Nevertheless be aware that we are taking note on your suggestions as we are consistently taking actions to improve ourselves day by day. As you mentioned our resort credit, it is important for us to let you know that all the information about this benefit you can find on the melia website: Credits are provided via in-house coupons which provide discounts on in-house services. Coupons are issued per room, per stay and have no cash value, are non-refundable, non-transferable, non-exchangeable, non-cumulative and not compatible with any other promotions. Coupons only valid during the guest stay and not usable for future bookings or in any other Meliá Hotels International property. One coupon per service. Thank you once again for your comment, We would be glad to be welcoming you for another great time at Paradisus Los Cabos. Sunny regards from Cabo.