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Pool - Picture of BlueBay Grand Esmeralda, Playa del Carmen

Photo: Pool

From Review : A disappointed ex-flight attendant of BlueBay Grand Esmeralda
A disappointed ex-flight attendant
Main pool
View from Building 5
This is the same suite that you will see in Blue Bay photos on their website.
king size bed
This was such a beautiful spot to go to. Just a short walk from the beach.
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USD 159
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Marina G wrote a review Sep 2016
7 contributions4 helpful votes
I would like to start off that I was a flight attendant which allowed me to travel the world and stay at different hotels. That being said, my opinion is solely based on my comparison of other hotels in the area. Mexico is by far my favorite South destination. Being a foodie,
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Date of stay: September 2016
Response from Frederic C, Hotel Manager at BlueBay Grand Esmeralda
Responded 22 Sep 2016
Dear Marina, On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your nice review and for your past stay with us. We are so glad to read that you mostly enjoyed our resort and the service from our staff; even if your qualification did not reflect it. We take note of the details you mentioned and will fix what is in our hands. We are always improving our services and facilities and we hope to serve you for a second time in a near future and thank you again for your comments and for recommending BlueBay Hotels . Yours sincerely, Frédéric Ceglarski Director Residente
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