Dear ek1974, Thank you for staying with us and for your review. We are glad to know that overall, you had a good time, and that we could meet your expectations with most of our services. We apologize for the mishaps you may have experienced. We are always ready to improve, and we will have into consideration your remarks about our housekeeping service. We remain at your disposal and we look forward to welcome you again to pamper you as you deserve. Kind regards, The Ocean Riviera Paradise Management