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Beach - Picture of Hideaway at Royalton Negril Resort & Spa, Jamaica

Photo: Beach

From Review : LONG REVIEW: First Experience with Royalton Resorts of Hideaway at Royalton Negril Resort & Spa
LONG REVIEW: First Experience with Royalton Resorts
5 day stay at Hideaway
First visit to Jamaica
Great Resort...
Despite mixed reviews, we had a great vacation
Hideaway at Royalton Negril
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USD 406
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Ryebread314 wrote a review May 2017
Saint Louis, Missouri13 contributions3 helpful votes
As a couple celebrating a birthday, our stay was from April 22 - April 27 at Hideaway Royalton Negril. Entire resort we give it 4/5 rating, with potentially becoming a 5. Arrival – Our flight arrived in Montego Bay around 11:35AM. It was raining when we arrived at airport but
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Date of stay: April 2017
Response from cmrng, General Manager at Hideaway at Royalton Negril Resort & Spa
Responded 18 May 2017
Dear Ryebread314, Thank you for choosing Hideaway at Royalton Negril for your recent vacation and for taking the time to share your feedback. We appreciate your comments highlighting our gorgeous beaches, delicious cuisine at Calypso and the hospitality of our team members Tresanne and Kimberley who ensured you had a great vacation. Please accept our apology for the inconvenience you experienced with your room, restaurant wait times and the Travel Smart Vacation Club, your concerns have been noted and shared with the relevant Department Managers - despite these encounters, we are pleased you had an overall great experience. It was a pleasure hosting you and we look forward to your return! Regards, Courtney Miller General Manager
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