Privileged Honeymoon suite - building 8, beach, pool and campus - Picture of Catalonia Bavaro Beach Golf And Casino Resort, Dominican Republic
Photo: Privileged Honeymoon suite - building 8, beach, pool and campus
From Review : Last Minute Long Weekend Trip of Catalonia Bavaro Beach Golf And Casino Resort
+7
My husband and I just returned from our vacation at Catalonia Bavaro beach and had an overall enjoyable time. As with any resort, there are positives and negatives to be seen. I will try to list out the most substantial ones below: Positives: -Great beach here! We loved the…
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Date of stay: March 2018
Response from Cataloniabav, Director General at Catalonia Bavaro Beach Golf And Casino Resort
Responded 26 Mar 2018
Dear Jordan, Please accept our most sincere apologies for the inconvenience you have experienced. Be assured that all your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. We find strange your references to our staff as they are all always motivated and happy to provide excellent service to all our guests. We apologize that our menu did not overcome your expectation. Our staff give a 100% of effort in trying to satisfy the palate of our guests and their needs. Despite the inconvenience, we are happy to know that you love the beautiful beach, room, bars and the delicious seafood dishes. It is possible we will not be able to recover your confidence to our brand, but we sincerely hope to have another opportunity to redeem ourselves in your eyes and welcome you back. Best regards!
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