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Lighthouse restaurant - Picture of Hilton Barbados Resort

Photo: Lighthouse restaurant

From Review : A good hotel and a very enjoyable ten day stay. of Hilton Barbados Resort
Lighthouse restaurant
Room 819
Bay view
view from first floor room
Bridgetown fountain
Business
Check In— / — / —
Check Out— / — / —
Guests 
Hotels.com
USD 254
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Booking.com
USD 254
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Trip.com
USD 225
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Expedia.comUSD 254
Orbitz.comUSD 254
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Andrew B wrote a review Apr 2017
Lincoln, United Kingdom10,306 contributions479 helpful votes
+81
We had 10 days here from mid March in a Bay View room. Being a Hilton Honors member, I was able to select our room the night before arrival - a choice of only 5 rooms. When we arrived, the pre-booked room was now not available and none of the alternatives suggested were
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Date of stay: March 2017
Response from Maureen C, Manager at Hilton Barbados Resort
Responded 13 Apr 2017
Dear Andrew B, Thank you for your loyalty to our brand. We are glad you used our E check in service and regret an early check in was not available. We take pleasure in adding value for our members and enjoy meeting their needs with the use of up to date technology. Your commendation for Adrian's service in securing your requested room and Patsy's exceptional housekeeping and warmth are truly appreciated. Consistency of our service standards is important to us and we are disappointed to learn there were inconsistencies. We apologise for all that occurred and thank you for your valuable feedback. Your liking for our resort's expanse of property is pleasing and we are especially delighted to learn our Charles Fort offered the serenity you desired. Thank you also for advising of the hotel facilities which met your favour and your enjoyment of your bay view room's amenities and views. All your comments are sincerely appreciated. We are indeed glad you took the time to share your very detailed and varied experiences at our resort, in our surroundings and around the island. Sounds like an interesting and exciting time was had. It is also great to hear after consideration you prefer our resort and would recommend it to others. We look forward to welcoming you back! Best regards Maureen Cumberbatch
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