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Pictures of Grand Mirage Resort & Thalasso Spa - Bali - Tanjung Benoa Photos

Tanjung Benoa: Pictures

From Review : Loved It! of Grand Mirage Resort & Thalasso Spa - Bali
4636
Loved It!
One of the many yummy Cocktails
Couldnt have asked for a better experience. Thank you Grand Mirage!
clean beach
海辺のレストランからの風景
All inclusive family fun.
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Trev_n_Anna wrote a review Apr. 2015
Arbroath, United Kingdom177 contributions13 helpful votes
+7
Stayed for 8 nights at the beginning of April. From our experience we really couldn't find much fault with anything. We stayed in a beautiful ocean view suite on an all-inc basis which was perfect for us, with a good sized balcony from which we enjoyed some glorious sunrises.
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Date of stay: April 2015
Response from Juan Antonio S, General Manager at Grand Mirage Resort & Thalasso Spa - Bali
Responded 23 May 2015
Dear Trev_n_Anna, We feel honored to read your positive comment about our resort’s ground, food, facility and also our staff that have made your stay with us an enjoyable one. On the other hand, I honestly regret to know that you did not have a chance to share your amazing holiday in our resort or even just to say good bye to one of our Front Office staff. What I would say that this is naturally not the service that our guest has a right to deserve. Our warm hospitality is our asset to build a good relationship with all guests. At this stage, I have spoken to my team and addressed the point that you have highlighted. I personally thank you for being our eyes and ears on the ground so we can have a chance to rectify this in the future. We do hope that we will welcome you both on other special occasions in the very near future. Best Regards, Juan A. Sanchez General Manager Grand Mirage Resort & Thalasso Bali
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