Dear Art S, As the newest hotel in Karon I would like to begin by sincerely thanking you for choosing us as your accommodation whilst in Phuket. I was delighted to read your review and how much you enjoyed your stay. I will share your comments with my team and strive to continue to deliver a perfect experience for our guests. The management team will keep all area to be touch up as we declared ourselves as 4 - star hotel. May I end by saying that it was a genuine pleasure to welcome you and we hope to have the opportunity to see you again in the near future. Happy Chinese New Year. Warmest regards, Boonchai H.