We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pictures of Thai House Beach Resort - Lamai Beach Photos

Lamai Beach: Pictures

From Review : Hotel quite ok, unfriendly staff of Thai House Beach Resort
Hotel quite ok, unfriendly staff
Thai House Beach Resort
Deluxe kamer
Thai House Beach Resort
Thai House Beach Resort
Es gibt immer ein aber..
Stefan1983 wrote a review Apr 2018
Karlsruhe7 contributions2 helpful votes
2.0 of 5 bubbles
Hotel and breakfast is quite ok. Nice beach (private of hotel). But the staff of reception is a nightmare: unfriendly and unprofessional. Especially Mrs. Nan. When asking about activities, she is laughing at us and gives wrong advices. Very uncomfortable :(
Read more
Date of stay: April 2018
Response from infoJ4033CJ, General Manager at Thai House Beach Resort
Responded 15 Apr 2018
Dear Stefan1983, We wish to express our sincerest appreciation for choosing Thai House Beach Resort for spending your holiday in Koh Samui. We are also very sorry to hear of your disappointment and unsatisfactory experience at our Resort. As customer service remains our top priority, feedback such as yours enables us to improve our service and therefore we are very grateful to you for bringing the issue to my attention. Your comments taken well noted and we are very concerned as it is definitely not the genuine service we strive to deliver, Hence, we have cautioned the responsible department please trust that procedures will be implemented immediately in order to avoid such cases. On behalf of the entire team staff, please accept my sincere apologies for any inconvenience caused assure you that we will be taking correction to ensure such occurrence is not repeated. In spite of your disappointment, we hope to be allowed to welcome you once again with us in the next future With my personal best regards, Jintana S. Ms. General Manager
Read more
Report response as inappropriate
Been to Thai House Beach Resort? Share your experience!