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Window View - Picture of The Verandah Resort & Spa, Antigua

Photo: Window View

From Review : Mid range hotel with lack of attitude in Beautiful Island of The Verandah Resort & Spa
Mid range hotel with lack of attitude  in Beautiful Island
Has some work to do
View from 155 villa
Unfinished rooms
Chambre avec Terrasse
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Darius D wrote a review Dec 2016
Peterborough, United Kingdom301 contributions21 helpful votes
Travelled in August, family with 2 adults and 2 kids: 4 and 6 years old. Antigua is quite small place. Trip advisor list about 35 Hotels. If selected Family friendly and look for Hotel with bigger pool then ended up only with few hotels to choose from... August supposed to be
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Date of stay: August 2016
Response from GuestAmbassador01, Manager at The Verandah Resort & Spa
Responded 27 Feb 2017
Dear Darius, Thank you for your wonderful review of The Verandah Resort & Spa! We are overjoyed you and your lovely family explored all the wonders our beautiful island has to offer! We also greatly appreciate your kind compliments toward our lovely beachfront and enjoyable cocktails. However, we sincerely apologize for the negative encounters you experienced with our aforementioned servers. We will address these employees directly to ensure our excellent service is being upheld. In addition, we apologize if our dining selection did not suit your needs. With our ever-changing menus, we always aim to offer our guests a wide variety of delectable dining options. Although, there’s certainly always room for improvement, and we will continue to rotate our dishes. On behalf of our staff and management team, thank you very much for your generous support! We sincerely hope you reconsider your decision and allow us to provide you with an ideal holiday experience in the future. Best regards, The Verandah Resort & Spa, Antigua Staff & Management
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