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Landscape - Picture of Hotel Alamanda Kohamajima, Kohama-jima

Photo: Landscape

From Review : Excellent Hospitality, happy faces of tourists of Hotel Alamanda Kohamajima
Excellent Hospitality, happy faces of tourists
接客がすばらしい
接客がすばらしい
最高
リゾナーレ小浜島
従業員の対応が素晴らしい
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iclare-hk wrote a review Jul 2016
Hong Kong, China362 contributions22 helpful votes
+11
Excellent Hospitality: -automatic arrangement for Chinese speaking guests -arrange service for you whenever possible -24 hours extremely popular snack bar at reception including raw sugar chocolate --and delicious chocolate crispy popsicles -golf-car for shuttle as our room was
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Date of stay: June 2016
Response from Hoshino_Resorts, お客様担当マネージャー at Hotel Alamanda Kohamajima
Responded 29 Aug 2016
Dear iclare-hk, Thank you very much for staying with us at Hoshino Resorts Risonare Kohamajima, and also thank you for taking your time to write us the valuable comments. We are pleased to hear that you enjoyed your recent stay. However, we do sincerely apologize for the concerns regarding the cleanliness of the room. I shared your notes with the housekeeping team and we have surely taken your feedback into account to further enhance our guest experience. We hope to deliver a better and seamless experience should you stay with us again in the near future. Sincerely, Guest Relations Manager
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