Dear Preksha, Greetings from Ramada Caravela Beach Resort! Many thanks for reviewing our resort following your stay. Guest feedback is always imperative in our overall growth and as much delight as we have derived from your appreciative remarks, we have also taken a note of your concerns. We will ensure that your needs are aptly met during your next visit. Thank you again for your detailed feedback. It is a pleasure to know that you enjoyed the comfort of our rooms and state-of-the-art amenities of our resort. We would love to welcome you back. Best Regards, Sharon Fernandes Vice President – Sales & Marketing