Don't trust the timetables. You can be waiting for an hour and be lucky to see one tram come your way, whilst seeing a dozen go the opposite direction. Depending on the stop you're at, and the time of day/night, you'll also be relying on good fortune to actually be able to board. And when you do, expect it to be packed. But still, if you do get on, it's a brilliant experience, especially if the tram is navigating it's way around the twisty narrow streets.

Good way to see different neighbourhood. Boarded at starting location Martin Moniz. Expect 1 hr average wait time to board. Can pay on bus. Gets crowded as it progresses.

We arrived off a cruise ship early at 7:00 AM and none of the attractions open until 9:30 or 10:00. We first went to the Metro station and got the viva viagem day pass card for 7.10€ each, then took the metro to Martim Moniz station, exit to the left and the Tram stop is half way down the plaza across the street to the left. There is a covered bus stop at most stops. There are many #28 trams running at the same time, dozens of them, so don’t worry about missing one or if they’re full, another empty one will be along in a few minutes. We got on the third one and had a window seat. This tram goes by the St Jorge Castelo and passes through all of the neighborhoods saving you a lot of hiking uphill. We got on and off several times and it was a great way to quickly explore the city.

Not a massive fan of this. Waited 1 and half hours for the tram. Queue was massive. Round to the first stop and took on lots more local passengers and then more local passengers. It was packed. We stayed on till the end of the tram ride and decided we would walk back! DO NOT DO THAT. just get back on the next tram and go back. Not something I would do again.

We decided on reviews we had to do this trip however honestly don't know what the hype was about ! Firstly we had to queue for 90 minutes to get on a tram at the start point. Then although there are parts of the journey that are quite pretty and it's meant to be a round trip ,you have to get off at the terminus and queue again to get a different tram back! More that that though they pack the trams to bursting which made it very uncomfortable. Would I recommend? Honestly? No! It's just really not worth the time and effort!

Having read the reviews, I went on Tram 28 early, around 7am. It was pretty quiet and I could get a seat even though I didn’t get on at the first stop. For those who don’t want an early start, Tram 12 is a great alternative to see Alfama on the old fashioned trams

20/6/23 - Tuesday evening This is public transport! It is not a Tour or round trip (unless you pay the return!). The locals get on as usual if they can fit in and suffer the tourists! It is cheap if you get the 50c card and by the €1.65 tickets for a single ticket of whatever length of journey. We three middle aged guys were on our last day in Lisbon with our French host who lives on the tram 28 route itself. We had already bought the Tram28 fridge magnet and had wanted to take the trip when time allowed. We had finished the tour of the fantastic botanical garden and our host suggested we walk to the terminus to get Better chance of a seat on it. We walked the 25 minutes up and down via the metro station to buy the rechargeable ticket card and single fare each (50c & €1.65 respectively) for the tram. Our host and guide lives in Lisbon so we left it to him to sort out the journey but he was not a 'tourist' and got confused about the stops. We walked to the Estrela Basilica where he thought it started only to find every 28 train Jan packed at 17:50. We ended up walking 25 minutes uphill up the 28 route all the way to the far terminus at Jardim de Parade Prazeres to get the tram back. The notoriety of the tram has encouraged an entrepreneur to set up a cafe by the stop (or maybe it has always been there) that does a roaring trade for those in the queues willing to part with their money (or those who need to relax after a bumpy standing only ride!). Luckily the queue was not that long and we got on at 18:21 easily and each had a seat. The ride itself was rough as one would expect but entertaining as the locals mingled with the tourists. As a tourist you dare not give up your seat for a little old lady as you will be standing the rest of the way! Most locals took short journeys anyway hopping on and off. Blink and you miss some of the ' sights' on the way! I had already walked some of them the day before, nothing spectacular from the bus peaking between fellow passengers off the sight was in the other side. There is certainly no commentary and you can follow the route on your smartphone map app. The highlights were actually in the mundane! Driving through the Alfalma squeezing down single track roads with shops half a metre from the windows each side - breathe In! The steep hill climbs were also quite entertaining and noisy! Luckily after the main 'sights' the tram actually stopped 20m from our host's flat on a main road on a hill! We were 'home' by 19:00! The value of the tram was good as a result although we had to walk over an hour (uphill at times) to get to it in the first place!!

You board a Martim Moniz Plaza (be prepared for a line), and then the Tram climbs up Mouraria and Alfama, then back down through Baixa Chiado and on to Chiado, Barrio Alto, and Estrella. You see a lot of the city along the way. If you board along the route, you may have to stand in a crowded tram, and you should watch for picpockets. Lots of locals use the Tram to get around. Great tourist ride, great public transit.

Nice ride up and down—gets you to all the key spots and gives you a clear lay of the land. It’s a wait when you hop on the first stop (totally recommend) overall, sweet ride. on the way down I lost my all encompassing pass— maybe fell… idk…the trolly does post: beware of pickpockets. Travel light.

To get this tram which goes through a lot of Lisbon go to the terminal at Quarade. Where there is a cafe if you have to wait. The trams a single trams so not many people can get on, it will be difficult to get on on route as people once on don’t seem to get off. Especially in spring and summer. Some good uphill and downhills on this route.