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Waterberg Plateau Lodge

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Traveller (96)
Room & Suite (41)
Dining (5)
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Overview
  • Excellent36%
  • Very good26%
  • Average26%
  • Poor9%
  • Terrible3%
Travellers talk about
“plunge pool”(9 reviews)
“rhino drive”(11 reviews)
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
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Reviews (131)
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All reviewsplunge poolrhino drivewaterberg plateauchecking outexciting experienceenjoy the viewsmall pooldassiesbungalowplushvalleyafternoonhikewildernesstournaturelodge
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1 - 5 of 46 reviews
Reviewed 1 week ago via mobile

The worst service we've come across in Namibia (it's our fourth time in the country and we've tried different places, from camping to luxury lodges). To start with, we booked 2 chalets (2 people each), at the time of booking they offered to place us...More

Thank inlimako
Response from Caroline R, Inhaber at Waterberg Plateau LodgeResponded today

We like to apologise for the mistake of the booking which seems to be the main cause of your frustration. When the lodge is fully booked, unfortunately there is no other way than to offer you extra beds for your chalet. Our booking office could...More

Reviewed 24 February 2018

This was my second visit to the Plateau Lodge in two years and I have to say that nothing much has changed there. The location and views are stunning and the chalets are very comfortable even without A/C. As it was hot in February, there...More

1  Thank tingasiki
Response from Caroline R, Inhaber at Waterberg Plateau LodgeResponded 26 February 2018

Thank you very much for taking the time to share your impressions of your stay at our Waterberg Plateau Lodge. We will reciprocate with an equally detailed response ;-) We regret your experience on the Rhino Drive. The driver/guides know the plants and animals of...More

Reviewed 24 January 2018

My wife and I spent 2 nights at the lodge and we find the experience we had as amusing. If you want to enjoy time away from the towns, this will be one of the best places to go to. There are beautiful mountain view...More

1  Thank Severeni
Response from Caroline R, Inhaber at Waterberg Plateau LodgeResponded 29 January 2018

We would love to claim your 5-star review, but we think you stayed with the neighbouring state-run camp. As baboons can be quite aggressive, especially when they are used to steal food from guests, we keep them at bay. For the same reason we do...More

Reviewed 3 September 2017

The cabins at the edge of the plateau are bueatifully located. The bed is very good and the bathroom as well. Breakfast, lunch and dinner at the restaurant are good. The service is good as well. We loved the nature drive to the rhinos.More

Thank Hans_10
Response from Caroline R, Inhaber at Waterberg Plateau LodgeResponded 11 September 2017

And we love positive feedback like yours ;)) Seriously: It's a real reward for the efforts of our team at our private nature reserve Waterberg Wilderness to make our guests' stay as enjoyable as possible. So thank you very much for the "five stars"! Best...More

Reviewed 29 July 2017

I would echo all the positive comments about location, views, accommodation etc but felt sadly let down by the food. Our travel agent notified the lodge well in advance that my partner and I are vegetarian. I also emailed the lodge around three weeks before...More

Thank Sue B
Response from Caroline R, Inhaber at Waterberg Plateau LodgeResponded 15 August 2017

We are sorry to hear that you have not enjoyed your dinner. We do offer special dishes for vegetarians, such as Veggie Pie or Roast butternut with broccoli, onions and rice. Maybe there was a communication gap between our management and the kitchen - for...More

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Best Value Properties in Otjiwarongo, Namibia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Internet
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Details
Hotel class
Room types
Non-Smoking Rooms
Details
Hotel class
Room types
Non-Smoking Rooms
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Traveller (96)
Room & Suite (41)
Dining (5)
Pool & Beach (5)
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Room Tips
"We had the wing around back to the left of the larger pool area by the laundry lines, a greatview up to the..."
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"All the rooms are good"
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"Afford Plateau for the View but cosiness is in the valley"
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"The double rooms tend to get hot in summer, might hav to run the fan all night"
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