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Traveller (53)
Room & Suite (29)
Dining (14)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“heart”(4 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
Wheelchair Access
Conference Facilities
Dry Cleaning
3 Star Hotel
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Location and contact
66, St Jean Road, Quatre Bornes, Mauritius 742CU001
27.4 km to S. Seewoosagur Ram. Intl Airport
20 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (31)
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1 - 5 of 24 reviews
Reviewed 15 May 2018

We had the misfortune of being booked into this hotel by Air Mauritius on 12/5/18 when they cancelled our return flight at 4.30 am after a 4 hour wait at the airport. We stayed in Room 509. Live cockroach in the room, black mould in...More

1  Thank Allison H
Response from Palms H, Manager at Palms HotelResponded 17 May 2018

Dear Guest, We are deeply sorry to hear about your experience in our hotel and we sincerely apologize. Please, rest assured that we are constantly doing our best to improve our service. Regards, Hotel Manager Karishma Ramlochun

Reviewed 16 April 2018 via mobile

This three star hotel is centrally located in a busy location.The room no 511 is spacious and comfortable.The air conditioner is working well.When you look outside the window you see a nice view at a distance but just below there are piles of garbage accumulated...More

Thank avirod
Response from Palms H, Manager at Palms HotelResponded 19 April 2018

Dear Guest, Thank you for your review. We are happy to hear that you liked your room and the Sky On 12 Lounge. We are sorry about the views and the dishes of the restaurant which were not up to your expectations. We will try...More

Reviewed 12 March 2018 via mobile

On a business trip. Stayed for 5 days. Well located, for business, in the middle of the island. Very friendly staff. Mediocre breakfast and dinner. Very nice roof garden with view, drinks and shisha. Safe neighborhood with places to drink coffee and eat.More

Thank Snbjason
Response from Palms H, General Manager at Palms HotelResponded 5 April 2018

Dear Guest, Thank you for your review. We are pleased to see that you appreciated the Sky on 12 Lounge as well as the friendliness of our staff. We are sorry that the food was not up to your expectations, rest assured that we will...More

Reviewed 14 January 2018 via mobile

I am first time visiting mauritius on government project to mauritius and was staying for a week in this hotel. On 3rd day in day time my luggage was broken and money was theft.. it's all clear in cctv camera but hotel is refusing.. they...More

3  Thank sid8in
Response from Palms H, General Manager at Palms HotelResponded 6 February 2018

The client Sid8in called the reception and complained on 13 January 2018 that his suitcase was broken into and USD 1000 was missing. The Front Office Manager took this accusation very seriously and called the police to the hotel who conducted a body search of...More

Reviewed 13 January 2018 via mobile

Stayed in Palms hotel for 6 nights. If you want a good bed for the night, this hotel is good. For everything else, it’s not. Plus: Great comfortable bed The sky bar is nice Lobby is pleasant. Reception staff is very pleasant namely Kesaven, Priscilla...More

Thank Une_Bella
Response from Palms H, General Manager at Palms HotelResponded 15 January 2018

Dear Guest, We appreciate your feedback, apologies for your negative experience with the Royal China restaurant. As much as we would love our guest to use the facilities in our hotel, we do understand each individual have different requirements and we are happy to advise...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 101 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 101 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (53)
Room & Suite (29)
Dining (14)
Business Centre & Event Rooms (6)
Questions & Answers
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Mike R
26 November 2016|
Answer
Response from Mike R |
Very disappointed in the hotel and the wifi which is unusable - stay away - this hotel is horrible!
-1
Votes
Room Tips
"at least you don't have to walk along a long dark corridor to get to your room. Place is well lit"
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"Stay somewhere else"
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"Be careful while choosing this hotel as it can give you surprises"
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"Rooms on the south side may be quieter from the road; higher floors have better view."
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