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Heliconia Hotel

403 reviews
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Traveller (173)
Room & Suite (84)
Dining (3)
Overview
  • Excellent8%
  • Very good25%
  • Average40%
  • Poor17%
  • Terrible10%
Travellers talk about
“huge bathroom”(3 reviews)
“shuttle service”(5 reviews)
“town”(34 reviews)
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Concierge
3.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (403)Write a Review
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21 - 25 of 212 reviews
Reviewed 21 March 2017

No end of steps to climb to most rooms. Horrible when it rained and at night in the dark. Suitcases have to be carried up (by the guest) and down again. Breakfast was unimaginably bad. Our room was freezing as were the beds. On stripping...More

1  Thank 590katherineb
Reviewed 16 March 2017

This hotel is okay but lacking in Customer Service. No refrigerators in the rooms and I thought I was going to have to produce a credit card to get a small bowl of ice. The staff seem inattentive and you almost had to interrupt them...More

1  Thank Ken P
Reviewed 24 February 2017

Breakfast is appalling. Minimal choice, small quantities of each choice and re-stocked too slowly. Coffee and "hot" water for tea were both cold. Shuttle bus up to rooms at higher levels is scheduled to run up to 10:00 at night but stopped earlier than this....More

1  Thank AnneandMark
Reviewed 22 February 2017 via mobile

Just back from a trip to Costa Rica. After reading previous reviews our group were nervous about staying at this hotel. The rooms were perfectly clean and spacious, the beds were deep and amazingly comfortable. Yes you have to walk up a number of steps...More

5  Thank sou301
Reviewed 16 February 2017 via mobile

Only rating 1 as unable to rate a minus. To get to most accommodation you have to walk up a steep hill. Bus is suppose to be able to take you from accommodation to bottom of hill and back, but not always available. And if...More

1  Thank lplater54
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About
Amenities
Top amenities
Free Internet
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Restaurant
Details
Price range
USD 93 - USD 177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 93 - USD 177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (173)
Room & Suite (84)
Dining (3)
Questions & Answers
Ask a question
Ashleigh O
29 November 2017|
Answer
Response from Mario S | Property representative |
Hello, We can certainly accommodate for your needs, please let us know once you check-in so we may offer gluten-free options. Thanks for asking.
0
Votes
joanlamb001
22 July 2016|
Answer
Response from Mario S | Property representative |
We do not have hairdryers in each room but do have hairdryers at our front desk to lend on request.
0
Votes
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12
Room Tips
"Rooms in 500 series are better."
Read review
"Don't stay here"
Read review
"choose one at the top of the hill for great views( when mist lifts!)"
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"Be sure to mention ahead of time if you have accessibility issues."
Read review
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