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All reviewsclose to the airportnato hqshoe shinegood sizeshort stayshower capcold meatsup to datecomfortable roomwould stay here againbreakfast was excellenthotel staffcoffee machinelovely hotelwi ficroissantsbrussels
It took me 2 hours between checking-in at the front desk and being able to rest in a hotel room bed. Is that normal?
The front desk knew it but never mentioned that Floor 7 and 8 are unbearably hot and just assigned me a...More
Response from MBA0958, Sales&Banqueting coordinator at Mercure Brussels AirportResponded 4 weeks ago
Many thanks for having taken the time to share your opinion. We are very sorry to read that you were not happy about your experience in our hotel.
The past week we had the 'Sea Food' convention in Brussels, this means it was...More
Lovely one night stopover.
Lovely quiet room.
Great soft beds and well appointed rooms withal the bathroom toiletries one needs.
Good food and excellent breakfast......we ate on the evening and food was very good.!More
Thank Andy K
Response from MBA0958, Sales&Banqueting Coordinator at Mercure Brussels AirportResponded 4 weeks ago
Dear Andy K,
Thank you for your very kind words!
It is appreciable to read your very positive comments and that you had a comfortable stay. I will share it with all the team.
It's important for us to receive feedback from our guest to...More
My husband and I had our flight cancelled and were not allowed our luggage due to the amount of planes cancelled due to the snow and Birmingham Airport being closed. We randomly booked this hotel to get in somewhere quick. We turned up with the...More
2 Thank hannahwalker2016
Response from MBA0958, Sales and Banqueting Coordinator at Mercure Brussels AirportResponded 6 March 2018
It is appreciable to read your very positive comments and I will share it with the whole team!
We are very happy that you had a good hospitality feeling from our team after your bad experience with the cancelled plane. It is very...More
I had an overnight layover in Brussels and wanted a reasonably priced safe and clean hotel that had a free airport shuttle that was within walking distance to restaurants. For that, I got exactly what I had wanted. Finding the shuttle was easy with the...More
Response from MBA0958, Sales&Banqueting coordinator at Mercure Brussels AirportResponded 20 February 2018
Thank you very much for your comments, it's important for us to receive feed-backs from our guests to improve our services.
We are happy to see we could have been at your service during your layover and that the shuttle was a great...More
Very clean and comfortable room and en suite, excellent facilities and friendly and courteous staff who spoke excellent English. Food was great and reasonably priced. Would definitely recommend this hotel.More
Response from MBA0958, Sales & Banqueting Coordinator at Mercure Brussels AirportResponded 8 February 2018
Thank you very much for your feedback.
We are very pleased to read that you were satisfied with the hotel and its facilities.
It also makes us happy to see that our staff lived up to your expectations!
We will definitely let them...More