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Mercure Brussels Airport

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Traveller (100)
Room & Suite (72)
Dining (10)
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Overview
  • Excellent11%
  • Very good47%
  • Average29%
  • Poor10%
  • Terrible3%
Travellers talk about
“nato hq”(2 reviews)
“shoe shine”(2 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (346)
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Traveller rating
26
77
59
25
10
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LanguageEnglish
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26
77
59
25
10
Show reviews that mention
All reviewsclose to the airportnato hqshoe shinegood sizeshort stayshower capcold meatsup to datecomfortable roomwould stay here againbreakfast was excellenthotel staffcoffee machinelovely hotelwi ficroissantsbrussels
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1 - 5 of 197 reviews
Reviewed 4 weeks ago

It took me 2 hours between checking-in at the front desk and being able to rest in a hotel room bed. Is that normal? The front desk knew it but never mentioned that Floor 7 and 8 are unbearably hot and just assigned me a...More

Thank TravelerSpeaks
Response from MBA0958, Sales&Banqueting coordinator at Mercure Brussels AirportResponded 4 weeks ago

Dear TravelerSpeaks, Many thanks for having taken the time to share your opinion. We are very sorry to read that you were not happy about your experience in our hotel. The past week we had the 'Sea Food' convention in Brussels, this means it was...More

Reviewed 4 weeks ago

Lovely one night stopover. Lovely quiet room. Great soft beds and well appointed rooms withal the bathroom toiletries one needs. Good food and excellent breakfast......we ate on the evening and food was very good.!More

Thank Andy K
Response from MBA0958, Sales&Banqueting Coordinator at Mercure Brussels AirportResponded 4 weeks ago

Dear Andy K, Thank you for your very kind words! It is appreciable to read your very positive comments and that you had a comfortable stay. I will share it with all the team. It's important for us to receive feedback from our guest to...More

Reviewed 6 March 2018

My husband and I had our flight cancelled and were not allowed our luggage due to the amount of planes cancelled due to the snow and Birmingham Airport being closed. We randomly booked this hotel to get in somewhere quick. We turned up with the...More

2  Thank hannahwalker2016
Response from MBA0958, Sales and Banqueting Coordinator at Mercure Brussels AirportResponded 6 March 2018

Dear hannahwalker2016 It is appreciable to read your very positive comments and I will share it with the whole team! We are very happy that you had a good hospitality feeling from our team after your bad experience with the cancelled plane. It is very...More

Reviewed 14 February 2018

I had an overnight layover in Brussels and wanted a reasonably priced safe and clean hotel that had a free airport shuttle that was within walking distance to restaurants. For that, I got exactly what I had wanted. Finding the shuttle was easy with the...More

Thank SarahPish
Response from MBA0958, Sales&Banqueting coordinator at Mercure Brussels AirportResponded 20 February 2018

Dear SarahPish Thank you very much for your comments, it's important for us to receive feed-backs from our guests to improve our services. We are happy to see we could have been at your service during your layover and that the shuttle was a great...More

Reviewed 7 February 2018

Very clean and comfortable room and en suite, excellent facilities and friendly and courteous staff who spoke excellent English. Food was great and reasonably priced. Would definitely recommend this hotel.More

Thank jomatthews123
Response from MBA0958, Sales & Banqueting Coordinator at Mercure Brussels AirportResponded 8 February 2018

Dear jomatthews123, Thank you very much for your feedback. We are very pleased to read that you were satisfied with the hotel and its facilities. It also makes us happy to see that our staff lived up to your expectations! We will definitely let them...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Room Service
Airport Transportation
Dry Cleaning
Shuttle Bus Service
Laundry Service
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Banquet Room
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 96 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
USD 96 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (100)
Room & Suite (72)
Dining (10)
Questions & Answers
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keithcrow123
7 June 2017|
AnswerShow all 2 answers
Response from val e | Reviewed this property |
Hello, While I only stayed at this hotel for breakfast I quite sure that they would have your special requirements.
0
Votes
Room Tips
"Rooms outside this hotel could be a better choice"
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"Bath/shower is not flushing properly"
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"Back room away from the street noise would be preferred."
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"It is not that close to the airport"
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