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Infinity Bay Spa and Beach Resort

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Infinity Bay Spa and Beach Resort
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1,889 Reviews from our TripAdvisor Community

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Showing 1,742: English reviews
Chicago, Illinois
Reviewed 26 October 2014

we have been to Infinity at least 5 times and Rick, Tommy and the entire staff treat us like family! the rooms are always clean, ready and smiling faces everywhere!!! Food is delish and the beers are ice cold!!! Breakfast buffet is great - book through the hotel! can wait to be back in January!! mucho gracias

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Helpful?
Thank hector r
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Hector, Thank you for your positive feedback! We take pride in treating each of our guests like family and it shows! So many guests like yourself consider Infinity Bay to be their "home away from home" and it's because of our amazing team! We look forward to welcoming you back in January! Rick

Washington DC, District of Columbia
Reviewed 26 October 2014

If you have the money, this the place. Gourmet level food. Beautifully rooms. Amazing amenities. Perfect beach just in front of the hotel. A Wow experience. We plan to get there every year. A piece of heaven on earth.

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3Thank Rupert W
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Rupert W, Thank you for your kind review. We are pleased that you enjoyed your stay with us and that you consider Infinity Bay to be a slice of heaven - we agree! :) Thank you once again and we hope to welcome you back very soon. Rick

Los Angeles
Reviewed 20 October 2014

We have stayed 11 days at a Infinity Bay on three or four different vacations. I have always found everyone so helpful, kind and working hard to resolve any concerns I have had during my stays. The only complaint I have now is making reservations isn't that easy anymore. Seems the hotel is always full when we would like to...

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3Thank SharmanLosAngeles
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear SharmanLosAngeles, Thank you for taking the time to write us a review! Our staff takes pride in providing the best possible service to our guests and are always eager and ready to help whenever needed. Your review indicates having difficulty with booking our 3 Bedroom unit over the Christmas and New Year break. That is one of our busiest...

Denver, Colorado
Reviewed 14 October 2014

We stayed at beachfront room 105; third floor with direct ocean view and downstairs is from the pool (which is amazingly big and warm), La Palapa beach Restaurant and Bar, and of course the beach. The staff is very accommodating and ready to pamper your needs. From what I saw it ends up being the best resort in West Bay,...

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3Thank CH19732014
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear CH19732014, Thank you for taking the time to write us a review. We're sorry you experienced difficulty with the A/C and our maintenance team has already addressed and resolved this issue. We would have been happy to have housekeeping tend to your unit earlier in the day. All you have to do is ask! We aim to accommodate any...

Phoenix, Arizona
Reviewed 14 October 2014

This was our 2nd stay at Infinity Bay and I have to say the best yet (so far, I'm sure next time will be even better) They have the best wait staff ever. They go above an d beyond any job that they are assigned. Not only is Puma the best bartender, therapist but he is a great medic as...

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1Thank 8832linda
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear 8832linda, Thank you very much for your positive review. I've shared it with the team and they are most appreciative! Our team participates in daily meetings where we review and discuss our "Spirit to Serve" which is our culture here at Infinity Bay. Each of our team members takes pride in going above and beyond to provide the best...

New York
Reviewed 4 October 2014

We followed some advise on this board and called ahead to book room 202. It was a very wise choice. We booked it as a one bedroom, but we were told it also books as a two bedroom by the guys from the bar, so next time we will bring our kids and ask for this one. We were with...

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6Thank George C
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear George C, Thank you for taking the time to write such a great review! Great choice with 202A - it is definitely one of the most popular units on property! Booking with the resort directly does have it's perks! Aside from our fully expanded daily breakfast buffet, you also receive daily housekeeping service and as you mention, more flexibility...

Reviewed 25 September 2014

We stayed in an oceanfront unit with a great view and fabulous balcony. The hotel is well maintained with lots of staff. The rooms were clean and so were all of the grounds. It was off season 8/15 and I would guess the resort was only 20% -25% full, which was great for us, as nothing was too crowded. The...

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2Thank Robert W
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Robert W, We are so pleased that you enjoyed your stay with us and thank you for the detailed review. I'm excited to tell you that our fitness center and spa are in the works. We are hoping for a spa opening in the very near future with the fitness center to follow shortly afterwards. We're happy you were...

Farmington Hills, Michigan
Reviewed 23 September 2014

My wife and I had a great time during our stay at Infinity Bay. US tv channels were a great bonus during our nights we stayed in. The onsite dive operation was great. Super convenient for diving. we even left our wet dive gear out on the balcony with no problems. We stayed in the beach front 1 bedroom, but...

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7Thank Waymod
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Waymod, Thank you for your positive feedback! It means so much to our hard-working team. We're glad you were able to experience our local supermarket! Our Front Desk or Reservations team are more than happy to pre-arrange a private airport transfer that will make a stop at the grocery store on your way in from the airport for a...

Cleveland Heights, Ohio, United States
Reviewed 21 September 2014

I've just returned to beloved Roatan and am entering into my second visit at the lovely Infinity Bay spa and resort. From the hospitality of the staff, the amenities and general sense of total emotional and physical rejuvenation, I am already feeling layers of grit and stress melt away as I reorient myself to this wholly beautiful and relaxing oasis....

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7Thank Rachel F
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Rachel F, Your review is brimming with relaxation and contentment! Thanks so much for sharing your positive experience with us and we hope you'll return to your "home away from home" and let yourself go at Infinity Bay! Rick

soleil2jours
Reviewed 21 September 2014

We had stayed our initial week in a private home on Roatan where we played hard and wanted to end our stay with a few last days of relaxing bliss. We couldn't have planned it better as Inifinity Bay was a beautifully laid out resort with gorgeous landscaping, clean and on an amazing beach. I had been concerned with all...

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3Thank soleil2jours
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear soleil2jours, We are pleased that you were able to experience all the beauty of West Bay Beach and Infinity Bay. From snorkeling the world's second largest barrier reef just off our beach to live beachfront entertainment and the best resort staff on Roatan, you're sure to get exactly what you're looking for and so much more on your dream...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Location: West Bay Beach, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more. ... more   less 

Additional Information about Infinity Bay Spa and Beach Resort

Address: West Bay Beach | Island of Roatan, West Bay, Roatan, Honduras
Region: Honduras > Bay Islands > Roatan > West Bay
Price Range: $245 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Infinity Bay Spa and Beach Resort 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands - West Bay
Hotel Style:
#1 On the Beach Hotel in West Bay
#1 Top resorts Hotel in West Bay
#2 Family Hotel in West Bay
#2 Romantic Hotel in West Bay
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Questions & Answers

Here's what travellers have asked, with answers from Infinity Bay Spa and Beach Resort staff and other travellers.
196 questions
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El Cajon, California
7 months ago
Sudbury, Canada
6 months ago

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Questions? Get answers from Infinity Bay Spa and Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The villas are built down a hillside with the lower numbered buildings being closer to the ocean.”
 of 5 bubbles MinnT, 23 Feb 2017 | Read review
“we stayed on 2006 and were very happy with is location to West Bay Mall and the quiet”
  • view from balcony
  • unit 2006, full kitchen, queen bed, couch, roomy and clean
  • view from balcony
  • balcony, shaded all day and nice view of forest and hill
  • easy to cook in, everything is there
 of 5 bubbles jonesjenjen, 20 Feb 2017 | Read review
“We had a view of the pool area/beach which was beautiful.”
 of 5 bubbles Sharon163, 20 Feb 2017 | Read review
“Pool view or beach view rooms are best. I recommend 2nd or 3rd floor.”
 of 5 bubbles letly16, 20 Feb 2017 | Read review
“The elevators do not work at the resort, so if stairs are an issue, book a ground floor unit. Views aren't as good...but still gorgeous!”
 of 5 bubbles SRVFAN4EVR, 20 Feb 2017 | Read review
5 of 5