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Infinity Bay Spa and Beach Resort

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Traveller (2262)
Pool & Beach (880)
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Overview
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“palapa bar”(177 reviews)
“swiss chocolate”(102 reviews)
“steve mcqueen”(85 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
Additional information
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Rooms
27 Aug.28 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,357)
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2,155 results
Traveller rating
1,515
485
113
26
16
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LanguageEnglish
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1,515
485
113
26
16
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1 - 5 of 2,155 reviews
Reviewed yesterday

I was there back in June. This review is long overdue. The staff was AMAZING! The bartenders by the pool were the BEST!! During the morning hours we were treated very well by Juanito the bartender. He was very patient, and accommodating towards us, and...More

1  Thank Rhodney M
Reviewed yesterday

The accomadations and property were really good. But what my wife and I truly appreciated was how helpful and friendly the staff was. We are scuba divers and it was very convenient. Infinity divers took care of our gear, boat was a 2 minute walk...More

Review collected in partnership with this hotel
1  Thank Bryce D
Reviewed 2 days ago

Rooms are very clean and very well decorated. Nice and clean pool and with niceBeach. Excellent Location and restaurants walking distance breakfast very good. Employees are very respectful and helpful

Review collected in partnership with this hotel
Thank Wilma C
Reviewed 2 days ago

Infinity Bay is a great resort, we really liked the room, we had a great time. The staff treated us well. The food was excellent and the diving was great. We enjoyed the staff and resort. We plan on coming back in 2019.

Review collected in partnership with this hotel
Thank tgood2018
Reviewed 3 days ago

We just returned from a week at Infinity Bay. The rooms are good-sized (we are a family of 5), the beds are comfortable and the staff is super friendly and outgoing. Maria at breakfast, Juanito/Raul at the pool and all the other lovely folks who...More

Thank Stephe27
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Beachfront
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 171 - USD 386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in West Bay
#2 Family Hotel in West Bay
#2 Romantic Hotel in West Bay
#3 On the Beach Hotel in West Bay
#3 Spa Hotel in West Bay
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 171 - USD 386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in West Bay
#2 Family Hotel in West Bay
#2 Romantic Hotel in West Bay
#3 On the Beach Hotel in West Bay
#3 Spa Hotel in West Bay
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2262)
Pool & Beach (880)
Room & Suite (499)
Dining (185)
Amenities (48)
Family and Play Areas (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Suzyrn89
11 August 2018|
AnswerShow all 4 answers
Response from Cecil E | Reviewed this property |
You do not need to book, but call for any questions (504) 2445-5016 ext.3465 They give you a special bracelet that makes all employees distinguish that you have a day pass
1
Vote
LVAmy
3 August 2018|
AnswerShow all 3 answers
Response from Sandra E | Reviewed this property |
I’m not sure as I stayed at the resort. But normally West Bay resorts charge a daily $10 fee that only allows you to enjoy the lounge chairs by the beach. If you want to enjoy the amenities of the pool I think I read... More
1
Vote
joyqgrimes
24 July 2018|
AnswerShow all 5 answers
Response from Claudine F | Reviewed this property |
Depends on their age, but Gumbalima Nature park was great. You can get close to the animals and we had fun interacting with the monkeys and makaws. We also did the dolphin encounter, which I loved.
0
Votes
Room Tips
"we prefer ground floor"
Read review
"Get a room in one of the original buildings (you can find online) as they are closest to the beach/pool area."
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"Unclear question. Fix sliding glass door. Install deadbolt on door. Install peephole in door update decor and..."
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"Room #1203 was especially roomy with two balconies, one private for morning coffee and one with a spectacular..."
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