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Mercure York Fairfield Manor Hotel

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977 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure York Fairfield Manor Hotel
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Showing 954: English reviews
Australia
Reviewed 24 November 2015 via mobile

Nice hotel but on the inside it could be any mecure anwhere in the world. Nothing on the inside said 18th century which from my point of view is disappointing. Just a nice hotel, located a few miles outside of York. I would like to have seen a little character on the inside. Good facilities all round. Food was good...

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Helpful?
Thank BE2468
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear BE2468, thank you for your review and I am sorry that you did not feel that any of the history of the hotel was evident. The original part of the building does have an imposing staircase with internal stained glass and our meeting room 'the Library' does have a fireplace dating back to the mid 1750's. Kind regards Gordon...

Lincoln, United Kingdom
Reviewed 23 November 2015

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Thank Candyimp
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Newport, South Wales
Reviewed 23 November 2015 via mobile

The Mercure York Fairfield Manor certainly looks impressive as you approach it, even though if you're driving at a decent speed you may miss it on the side of the A19. The foyer and the reception area also match up to the front's standards. However, I found my room quite dated. The heating system was odd and I found myself...

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Thank PlainLauraJane
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear PlainLauraJane, thank you for adding your feedback and I was sorry to read that the hotel did not meet your expectations and you felt it is quite dated. On a more positive note I am pleased to note your overall satisfaction. Kind regards Gordon

Sydney
Reviewed 21 November 2015

Ok, I'll be clear up front, Martin- who works night shift reception- turned this stay from a comfortable one into an excellent one. When you've travelled from the other side of the world, jet lag & weird body clock stuff is a fact of life, but Martin was there with a smile and a chat even while it was still...

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Thank Jo T
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Jo T, thank you for adding your feedback and I will make a point of thanking Martin personally. Hope you had a fantastic overseas trip and wish you a safe journey home. Kind regards Gordon Stewart

York, United Kingdom
Reviewed 20 November 2015

Did not stay, but met for business meetings. I was there for 4 hours and whenever i wanted to order drinks or food, there was no-one behind the bar or walking the floor. There is a buzzer on the bar but nothing happened when pressed for attention. Ordered 2 sandwiches for lunch 1 on white, 1 on brown. Arrived in...

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Thank Delia T
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Delia T, I appreciate you taking the effort to share your experience and please accept my apologies for the order mix up and the apparent lack of staff. We do have other areas of seating with larger tables available; I do hope that you may give us an opportunity to show you our normal, better levels of service. Kind...

Glasgow, United Kingdom
Reviewed 18 November 2015

Very nice Hotel but "tired" could be fabulous if some money spent on updating inside and out( although I have to say the grounds were beautifully kept). Also extra staff needed to help out in the restaurant, felt so sorry for girl on Sunday breakfast as she seemed to be the only one on duty resulting in a backlog of...

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Helpful?
Thank Catherine T
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Catherine T, thank you for taking the time to add your feedback and I am most pleased to read your comments on our staff. Kind regards Gordon Stewart

Greater London, United Kingdom
Reviewed 16 November 2015

Mercure came up trumps again. Arrived late still able to eat bar snacks till 10.30 after long drive from Birmingham in the fog! Service in the restaurant and reception all good We felt really well looked after. Excellent value for money.

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Thank theacton
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear theacton, thank you for taking the time to add your positive feedback and I am most proud to read your comments on the quality of service received. Kind regards Gordon Stewart

Sheffield, United Kingdom
Reviewed 13 November 2015

Booked as a Red Letter day gift to include evening meal for 2 bed and breakfast. Good location for visiting York and the reception/bar area is well presented.Plenty of parking. The evening meal was very nice and there was an offer on of 3 courses for £22 which is the amount we had as part of the deal. Alcohol prices...

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Thank Andrew J
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Andrew J, thank you for adding your review and please accept my apologies for aspects of your stay falling below your expectations. 20 of the hotel's 89 bedrooms in the old wing can unfortunately only be accessed by stairs, however the 65 rooms in the new wing do have a lift. Thank you for highlighting the carpet issue; I...

Midlands
Reviewed 10 November 2015

Very efficient receptionist and pleasant willing staff. Room was very well lit which in many hotels is a rare occurrence. One morning our shower would not turn off, so it was mended in the time we were having breakfast. Dinner was very enjoyable, a chef rather than a cook in charge we think. As we were celebrating the anniversary of...

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Helpful?
Thank yramj1
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear yramj1, thank you for adding your feedback and I am most pleased and proud to read that my team used their initiative and gave you a little something extra for your celebration. Kind regards Gordon Stewart

Reviewed 8 November 2015 via mobile

stayed here for 3 nights on business while on a course. the evening meal was OK but not a lot of choice but the breakfast was cold each morning. would rather prefer you to order your food than have self service. staff pleasant and rooms clean but could do with a touch up in places.

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Thank David C
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear David C, thank you for taking the time to add your feedback. I am very disappointed to read that you found the breakfast cold; I will be following this up personally with my Head Chef, please accept my apologies. Kind regards Gordon Stewart

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Mercure York Fairfield Manor Hotel

Address: Shipton Road, Skelton, York YO30 1XW, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York > Skelton
Price Range: $91 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure York Fairfield Manor Hotel 4*
Number of rooms: 89
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Also Known As:
Ramada York Fairfield Manor
York Ramada
Mercure York Fairfield Manor Hotel Skelton, UK - England
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Questions & Answers

Here's what travellers have asked, with answers from Mercure York Fairfield Manor Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We thought being ground floor would be noisy but not so”
 of 5 bubbles wildcat15, 4 Dec 2016 | Read review
“Have a more modern room than those in old building ”
 of 5 bubbles michaelcZ981UH, 29 Nov 2016 | Read review
“We were at the back of the hotel so very quiet, I believe it could be noisy at the front.”
 of 5 bubbles lavinia68, 17 Oct 2016 | Read review
“Quite a busy road out front so best to avoid those rooms if possible”
 of 5 bubbles Deansy1, 29 Sep 2016 | Read review
“The hotel is in a quiet location set in large grounds so there's little noise.”
 of 5 bubbles U2434WVmikes, 14 Sep 2016 | Read review
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