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Icehotel

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1,381 Reviews from our TripAdvisor Community

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Showing 1,178: English reviews
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Reviewed 3 days ago NEWvia mobile

From the minute we checked in to check out the staff were very friendly and very helpful. A night in the ice room was the best experience ever and one of the many highlight of our 5 day trip to sweden Kiruna. The staff made sure we were fully aware of what's expected and provided all the necessary clothing to...

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Helpful?
Thank Pre05
icehotel_sweden, Manager at Icehotel, responded to this review

Thank you so much for the lovely review. We are happy to hear you enjoyed your stay. Thank you for the feedback as well! We will take this with us to make sure that information is communicated better. Hope you have plenty of great memories to share back home! Best wishes!

Dubai, United Arab Emirates
Reviewed 4 days ago NEWvia mobile

We stayed here recently with a large group of friends on a quick tour. The whole experience was amazing. The staff were great, especially the guides. The whole place went out of its way for us, including ice suites, warm rooms, excellent dinner experiences at the hotel and on the ice. So many activities from dog sledge, snow scooters, reindeer...

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1Thank WayfarerDXB
icehotel_sweden, Manager at Icehotel, responded to this review

Thank you so much for sharing your story! We are so pleased to hear you enjoyed the experience and it seems like you ticked all the boxes for a perfect Swedish Lapland and ICEHOTEL adventure. Hope you have lots of memories to share back home. Best wishes!

Brussels, Belgium
Reviewed 4 days ago NEW

We stayed in the warm room and visited all the ice rooms and suites during the day Amazing sculptured rooms Breakfast is ok the dinner we had at the Chief's table was one of the best ever with an incredible wine pairing selection (Chassagne-Montrachet, Barollo, Brunello, Tockay,...) - very good atmosphere in the kitchen, you should try it if you...

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Helpful?
1Thank Mark-mdm
icehotel_sweden, Manager at Icehotel, responded to this review

Thank you for the lovely words! We are happy you enjoyed your stay and our art as well as the Chef's Table, which we are very proud of. Best wishes to you!

Barcelona
Reviewed 1 week ago NEW

We recently stayed there for 4 nights. we found the Accommodation in the warm room very basic considering the cost of staying there. The Cold ( Ice ) Room was not to our taste but interesting nevertheless. In a way it is just as good to walk around the rooms during the day and take in the fabulous Ice Art...

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Helpful?
2Thank peter647
icehotel_sweden, Manager at Icehotel, responded to this review

Thank you for the feedback. This is important for us to keep on improving. You can always ask if you want help with your luggage to your cabin, and the staff will assist you with that. It is some walking to do between the different buildings, and 900 meters to walk to the Homestead – but keep in mind that...

Vienna, Austria
Reviewed 1 week ago

....and would not want to. The air inside is not good (they really should work something out about the air circulation for next year), therefore especially the bar was smelly. I recommend to take a tour (which was not extremely informative either), there you can amaze yourself with the really cool art installed in the individual rooms.

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Helpful?
1Thank juliiiah
icehotel_sweden, Manager at Icehotel, responded to this review

Thank you for the review and the feedback. The air inside ICEHOTEL 365 is sometimes a little heavy and we are trying to improve it. This is the first building of its kind in the world, so there is some things that we learn as we go. We are glad you had a nice visit and enjoyed our art! Best...

Reviewed 1 week ago via mobile

I hade been told by many people that Ice Hotel in Jukkasjarvi Sweden (the original Ice Hotel) was a a fantastic place to visit. So, when I booked the trip for my wife and I we were full of anticipation and high expectations. I have to say, from minute one of our arrival, our expectations were exceeded beyond our imagination....

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1Thank CliveHunt
icehotel_sweden, Manager at Icehotel, responded to this review

We are happy to hear we surpassed all your expectations! Thank you for sharing your story and we hope you have plenty of memories to tell back home. Best wishes from all of us.

Boston, Massachusetts
Reviewed 1 week ago

When you book a stay at the Ice Hotel you have the option of sleeping in a warm room or a cold room. This was my second time visiting and both times I stayed in a nice, warm and cozy cottage without any regrets. Choosing to sleep in one of the cold hotel rooms would give you the bragging rights...

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Thank Gabrielle L
icehotel_sweden, Manager at Icehotel, responded to this review

Thank you so much for sharing your story and we are glad to hear you enjoyed your stay. It is correct that we are an experience hotel, and with that said we don't have any star rating since we are not a normal hotel or a resort. We are looking forward to see you back here again in the future...

London
Reviewed 1 week ago

This one is a bit tricky to review, because my ratings range from 1 star, to 5 Let me start with the negative. Organisation 1/5 We'd booked and paid for a pick up from Kiruna station which had been confirmed on the receipt and via email. However, we received no details about it. As with other normal hotels, we assumed...

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Helpful?
1Thank SLB23
icehotel_sweden, Manager at Icehotel, responded to this review

First of all we want to apologize for the entire event with the taxi driver, this is not alright and we will sure bring it up with our taxi supplier. And we also apologize for the management not returning to you, or perhaps the receptionist missed to passed on the information - anyhow, we would be happy to hear from...

London, United Kingdom
Reviewed 1 week ago via mobile

It's been a month since I stayed at the Ice Hotel with some colleagues as part of our company incentive price and we're still reminiscing about that week. The hotel itself is a masterpiece, the location is a dream, the food is superb and if you're considering booking any extra activities I highly recommend the helicopter tour and the snowmobile...

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Helpful?
Thank Marisa M
icehotel_sweden, Manager at Icehotel, responded to this review

Thank you so much for sharing your experience of your incentive trip! Our tailored experiences can be made for both companies and private persons, and we hope to see your family and friends here in the future. We are happy to hear you enjoyed it so much and wish you all the best.

Surrey, United Kingdom
Reviewed 1 week ago

We stayed here mid Feb. This isn't a luxury or budget hotel, it's all about the experiences. That said, the Kaamos (warm rooms) aren't basic - they are equipped with an ironing board, kettle & selection of teas/coffees and had a soap/body dispenser in the shower. Our room was big, spacious and very warm. we stayed our first 2 nights...

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Thank j0nesy67
icehotel_sweden, Manager at Icehotel, responded to this review

Thank you for sharing your experience and we are pleased to hear you enjoyed your stay. The northern lights has been really strong these past days – soon it will be to bright at night to see them, so we are happy that they give us – and gave you, an amazing show almost every night before the season ends....

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff

Additional Information about Icehotel

Address: Marknadsvagen 63, Jukkasjarvi 981 91, Sweden
Region: Sweden > Norrbotten County > Jukkasjarvi
Price Range: $272 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Icehotel 3*
Number of rooms: 60
Also Known As:
Icehotel Hotel Jukkasjarvi
Icehotel Sweden/Jukkasjarvi
Ice Hotel Sweden
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you've booked on of the art rooms, walk around the rooms first and see if you can reserve your favourite!”
 of 5 bubbles j0nesy67, 14 Mar 2017 | Read review
“For the Ice Hotel, splurge and get a suite in the new building with attached heated bath and sauna. You won't regret it!”
 of 5 bubbles Wohlerguy, 11 Mar 2017 | Read review
“Recommend to book a warm room on the night of staying in the ice room if you have young children.”
 of 5 bubbles JuniePoon, 9 Mar 2017 | Read review
“If yo real want to sleep cold just have a standard cheapest room . Probably better to sleep warm and just visit the cod rooms”
 of 5 bubbles Katiemouse, 9 Mar 2017 | Read review
“Book an ordinary room, you'll still get the chance to see the art suites and still have the same experience.”
 of 5 bubbles merlymoo, 5 Mar 2017 | Read review
5 of 5