We found cockroaches in the room The manager, refused to give my money back. immediately I had change the hotel. Rooms are not cleaning daily and the kitchen is also dirty. The price are not corresponding with the hotel description
I think this is the worst accommodation I have ever been in and I would recommend anyone looking into it to save yourselves the awful experience and go stay somewhere else. Garbage is never removed from the rooms unless you beg the staff to do it several times, however the main issue is finding the staff in the first instance as there's never anyone in the front desk, nor on the phones they provide for urgent calls. The absolute worst was finding cockroaches lurking into my suitcase in the middle of the night. At this point I call my relatives to be immediately picked up form the place with no intent on spending another second there. When I reported the issue on the next morning, the staff where impossible to track firstly, and secondly they were unapologetic. I asked for my money back for the remainder of the stay and this was refused. I also asked to speak to the owner or to have a direct contact to call and complain, but this was also refused. They were not even sorry and showed absolutely no care about the situation or to myself. All they cared was too keep my money which they did.…
The only thing going for it is price and location in that it’s cheap and there is almost no accommodation in Neutral Bay. A charming looking house that is one up from a back packers hostel with all the warmth and charm of a 1950s flop house. Cheap and clean! But make sure you get a room with an en-suite or one close to the showers and toilet...otherwise, it is a cold hike to the toilet. There is only room for 6 cars so when I put it on my request as we were driving from interstate. When I got there, the receptionist retorted “ it’s first come first serve, you should know that from the email”. I didn’t. The surrounding streets are two hour or residential . We were lucky but afraid to take the car out to meet our appointments so we walked and bussed everywhere. Definitely not the place for romance. It looks lovely from the outside.…
Mum and I stayed in a king room for two nights at the weekend. The lodge was built more than a century ago so it has character! I was concerned that we'd cop traffic noise, being in the front room, though I hardly noticed it. The beds were very comfy, linen clean, the room spacious and the ensuite modern. A tip though, bring your own mug as the cups provided in the room are too small for a decent cup of tea/coffee! It is situated just up the road from cafes and restaurants and a stone's throw from Neutral Bay Wharf where you can catch the ferry to Circular Quay. It's approximately 1km from Milson's Point station (an easy walk) and a close drive to Balmoral Beach, the pretty areas of Sydney. The only downside to staying here is the limited parking available, so expect to park on the street during peak hour season. I would stay here again though I think we were fortunate that it was quiet with fewer people around due to Covid!…
Highly recommend the King Room with private ensuite - great room . Easy access to Ferries and local cafes . Great management running the place, nice people . Easy access to the room as it is on ground floor with a little veranda!
I used Trip Advisor and Booking.com to find this great spot for one for a quick sleepover in the City. It was an amazing bargain price and very clean. The bathroom was next to my room and was modern and functional. I was really pleased with this accommodation and it only took about 3 minutes to walk to the ferry which is awesome. I highly recommend this place and I will return. Thank you.
This property is in a great location with easy access to a small beach and the city. Rooms are very basic but clean and tidy. The bathroom is quite modern. There is no air conditioning but you are supplied with a fan and heater in the room.
Location is fantastic and staff superb. BUT please you can’t have these really old carpets! They smell terrible! It’s a great pity because all the rest is very good but the moment you go into your room.... it stinks. You need a floor that can be easily cleaned. No old dirty carpets! Invest in clean rooms. It would make a real difference. Thanks to a lovely staff and to a GREAT location. Fridge and all the rest but I just can’t breathe.
Couldnt ask for better accomodation for the price and location. Great lil cove and coffee spots and eateries down the hill. Close to public transport. Close to heart of Sydney. Awesome kitchen Totally pleased with our choice
This accommodation suited me well. I was in Sydney briefly and it was very conveniently located and well priced. I had no trouble getting one of the available parking spots, but there did seem to be other spots int he streets available too. The staff very much leave you to yourself, which again suited me. It was good to have access to the kitchen, and there were also some cafes and restaurants literally a few paces away. The proximity to the harbour and ferry is also great. Rooms are very basic and not smart in any way, but functional. It is what it is - a room in a great location from which to access the city or for a few nights' stay. I would stay there again.