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Hi guys, I just wanted to say thanks again to Val and Mike for making our too brief visit to département de l'Aude truly relaxing. My family and I agree that we were pleasantly surprised at the attentiveness they showed, Which actually started on the...More
I had the pleasure of staying at Le Vieux Relais in early June, My husband and I were on a touring holiday in France and Spain and my only regret is that we were only able to stay 1 night on this occasion, having stayed...More
The boarding school approach seems quite an appropraite remark and constructive criticism shoud be taken in to account to improve service levels.
Not having key to come in or to your room, is a curious way of respecting clients intimacy and independance.
Breakeast, very basic,...More
4 Thank John B
Management response:Responded 25 June 2012
We are very disappointed to hear that these guests did not enjoy their one night stay with us, we take our customer service very seriously and have extremely high standards which are much appreciated by our guests many of whom return to us time and...More
We stayed four nights in Le Vieux Relais in May 2012. Our spacious top floor room was clean
and the bed large and comfortable.We would have preferred the twin with fireplace one floor
down. Val and Mike who hail from England were very helpful in...More
We spent 5 nights with Val and Mike and were delighted with our experience. Our room in the attic was expansive and immaculately clean. Val and Mike, our hosts were so gracious and went out of their way to accomodate our every need. Val even...More