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Bay Gardens Hotel

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1 room 2 adults 0 children
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Bay Gardens Hotel
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1,022 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Brooklyn, New York
Reviewed 12 January 2017

Let me just start by saying The Bay Gardens Hotel is very well kept. Beautifully landscaped, clean rooms, and a very comfy bed. Now for the not so good. Having to call maintenance on two separate occasions to repair the A/C unit which was first not cooling properly, then began to leak. Lastly the attitude of the Bar and Breakfast...

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Thank kevinbL7443WW
St. Lucia, Caribbean
Reviewed 12 January 2017

My entire 4 day stay was exceptionally great. The ambiance.The room was truly relaxing. the friendly staff went all out to ensure my stay was enjoyable. Security was top notch. The sumptuous meals served was delicious.. I will return again.

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1Thank Janitiab
Bridgetown, Barbados
Reviewed 7 January 2017

I went to attend a funeral but the stay at the hotel was a great one, the room is clean and airy, the staff friendly and accommodating. The hotel is close to the Rodney Bay shopping mall and that was a plus

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1Thank Andrea F
UK
Reviewed 6 January 2017

Double room with no hot water for showers/baths. Sub standard decor. Poor laundry facilities. One self service machine for guests in the entire hotel and the dryer didnt work. Variety of food available Poor with an average wait of 1 hour from point of order to delivery. This hotel has clearly had very little investment over the last 20 years...

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Thank johnsmith265
Austin, Texas
Reviewed 6 January 2017

Would recommend room with kitchen if you have kids. The breakfast was my favorite but the staff was overall great. Housekeeper was super nice and always cleaned well . Use of benefits by the beach with towels etc was great perk

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Thank jpierrelouisatx
London
Reviewed 6 January 2017

Our stay was for honeymoon. Staff on the whole was very friendly and accommodating. Would stay at the hotel again it was home from from. Well worth the visit if you can you won't be disappointed. Miss Patrick amazing!

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Thank anastasiusj
Toronto, Canada
Reviewed 6 January 2017

I stayed here because of the wonderful reviews...I had to wonder if we were in the same place! We had no welcome at all!!! Found our own way around, no kids programs as advertised, shuttle only once per hour so walked through the dirt to the beach (no clean up for days after NYE festivities, including the beach, littered with...

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1Thank yyz122
Toronto, Canada
Reviewed 5 January 2017

My family and I just returned from a week at the Bay Gardens Hotel, and I'm not sure I was at the same place as everyone else who has recently submitted reviews. Pros: Close to shopping and restaurants Cons: I did not meet any staff member except the man who makes eggs in the morning who was actually friendly. Many...

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3Thank 3monica939
Reviewed 3 January 2017 via mobile

My wife and I stayed at the hotel for four days and from booking to arrival to departure we were blown away by the customer service. From the person at the front desk to our concierge Crystal (the most amazing person ever), they all worked hard to ensure that our stay was memorable. Thanks in no small part to Tamy,...

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Thank Kenroy B
Miami Beach, Florida
Reviewed 1 January 2017 via mobile

Hi Booked this trip for NYE and had a super warm welcome ! The staff is lovely ! It's two floors with most rooms overlooking the pool which is nice . You get some noise from outside your room because of the type of window the bathroom has but it's not that bad ( just pack earplugs ) . I...

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1Thank jus21

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A great choice for those seeking a small, intimate and centrally located base - personalised service will ensure guests capture the unique cultural and tropical flavour of St Lucia. Situated on the south side of Rodney Bay marina and within walking distance of the well known Reduit Beach, nearby shops, bars and restaurants. ... more   less 

Additional Information about Bay Gardens Hotel

Address: Rodney Bay 1892, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Price Range: $164 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St Lucia
Hotel Style:
#1 Green Hotel in Rodney Bay
#3 Business Hotel in Rodney Bay
#4 Romantic Hotel in Rodney Bay
#4 Family Hotel in Rodney Bay
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Hotel staff and other travellers.
46 questions
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Mountain Top, Pennsylvania
over a year ago
london
1 month ago

See all questions (46)

Questions? Get answers from Bay Gardens Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street can be noisy (many motorcycles are out there doing wheelies all through the night on weekends)”
 of 5 bubbles johnw60763, 25 Feb 2017 | Read review
“Keep away from main road”
 of 5 bubbles johnbK5229AK, 19 Feb 2017 | Read review
“Try to get a Room Upgrade if available when booking”
 of 5 bubbles 712christ, 18 Feb 2017 | Read review
“All rooms are of different status but same surroundings, only two floors”
 of 5 bubbles alfresco2015, 13 Feb 2017 | Read review
“The Inn is quiet.”
 of 5 bubbles wildonesfive, 9 Feb 2017 | Read review
5 of 5