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Bay Gardens Hotel

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Bay Gardens Hotel
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1,017 Reviews from our TripAdvisor Community

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Showing 944: English reviews
Castries, St. Lucia
Reviewed 11 February 2016

The stay was good,but needed a more dinner variety tho.The room was lovely.The pool experience was awesome aswell .. The water was clean and had a perfect depth which was appropriate for most of the guest.In summary,our stay was great and will recommend other people to attend. Thanks

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Thank biggatez1
Toronto, Canada
Reviewed 11 February 2016

I stayed at Bay Gardens for 2 weeks. Had a comfortable room. Wifi available, breakfast with the room (Ms Shirley the Kitchen manager was always asking if everything was fine). Great staff, great customer service. Always willing to help. Front Desk staff excellent, especially Sue and Lilia and Esther

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Thank Paulette P
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad that you received a comfortable and clean room and enjoyed the breakfast and friendly service. We hope to welcome you back soon.

Norwich
Reviewed 10 February 2016

we booked this hotel as we did not want all inclusive and somewhere near shops this is perfect for couples and singles alike. very relaxed staff friendly the shuttle bus is great as it takes you to the beach resort easily get there early for a bed as they go quickly. We stayed in a room near the pool which...

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2Thank travellingLynne
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad that you got what you were looking for in our property as well as friendly service from our team members. We have taken stringent measures to prevent the spread and existence of mosquitoes on property in a...

Baltimore, Maryland, United States
Reviewed 8 February 2016

FYI...they take American dollars everywhere and will give you EC$ (Eastern Caribbean dollar) change back and servers/drivers are all about tipping in cash. Look at your bill to see if they charge a 10% service charge at certain bars or restaurants. Heads up, Bay Gardens Hotel and Bay Gardens Inn which is right next door and Bay Gardens Resort which...

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Thank Mon L
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us some feedback on your recent stay at the Bay Gardens Hotel. We have taken measures to update our facilities and accommodations for a more modern feel. I have taken note of what you have mentioned and passed it on to our maintenance and management teams for immediate action. This is not...

London
Reviewed 7 February 2016 via mobile

We stayed here for two weeks and feel we lucked-in with our choice. Positives: - friendly and relaxed. Could not ask for more. - close to Centre of Rodney Bay with two supermarkets, pharmacies, clothes shops and smoothie bar within 5 mins. - use of Bay Gardens Resort beach and facilities. 15 mins walk or 5 mins shuttle. Fabulous (really...

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Thank lindsay_williams
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that you had a wonderful 2 weeks and got to experience our sister property as well. We will take a very close look into what you have mentioned in regards to the evening music and...

Reviewed 5 February 2016

Thou my stay was short i had a wonderful time. The Staff are very polite and willing to go the extra mile to make your stay comfortable and very memorable From Gail, Suelianna, Kurt Jeanielle and Michael in Reservations to Melissa and Nigel in the restuarant... Oh and the most polite housekeeper Ms Rita (they need to raise salary) To...

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Thank makida26
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad to hear that our team members provided you with friendly and warm service and will pass on the compliments to them. We have looked into the noise made and put in measures to prevent this from occurring....

Sydney
Reviewed 4 February 2016

The rum punch on arrival was very welcome after a long flight and drive from Hewanorra airport. All the staff we met were extremely helpful. We were booked for 4 nights and unfortunately my allocated room was on the side facing the main road which is quite noisy. Fortunately the very helpful people were able to give me a room...

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Thank geebee01
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. We pride ourselves in providing excellent service from check-in to check out and I am glad you got that experience. We hope that you do visit us again.

Barbados, Caribbean
Reviewed 4 February 2016

The hotel is located in Rodney Bay which has pretty much all you need. The hotel room lacked proper lighting and the tv was extra tiny. The service was fantastic however. Everyone was nice and eager to assist. The breakfast was also good and is included.

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Thank mscadogan
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. We are glad to hear that you enjoyed our location and service provided by our team members. We hope that you took away some great memories and visit us again.

Montreal
Reviewed 28 January 2016

The hotel was well situated near a shopping center around Rodney Bay. The rooms were spacious and tidy, and there was a little kitchen corner which was most useful. The bathrooms were clean but could use a little refresher in terms of decoration and fixtures. The bed was very comfortable. The hotel staff was extremely nice and helpful, always smiling...

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1Thank joana_talafre
Reviewed 27 January 2016

This hotel was very nice. We were greeted with a delicious rum or fruit punch upon arrival, which was welcomed. The room was nice and kitchen stocked with essentials. We did have to call to have the AC fixed in the bedroom, but the other worked very well. The staff was very responsive. Prisca was a delight. Her friendliness and...

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1Thank Karen B
baygardensresorts, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay at the Bay Gardens Hotel. I am glad that you received a warm welcome and that you enjoyed our accommodations. We pride ourselves in providing a comfortable and relaxing stay and it is important that we address concerns immediately. On that note, I am glad...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A great choice for those seeking a small, intimate and centrally located base - personalised service will ensure guests capture the unique cultural and tropical flavour of St Lucia. Situated on the south side of Rodney Bay marina and within walking distance of the well known Reduit Beach, nearby shops, bars and restaurants. ... more   less 

Additional Information about Bay Gardens Hotel

Address: Rodney Bay 1892, St. Lucia
Region: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Price Range: $158 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St Lucia
Hotel Style:
#1 Green Hotel in Rodney Bay
#3 Business Hotel in Rodney Bay
#4 Family Hotel in Rodney Bay
#4 Romantic Hotel in Rodney Bay
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Questions & Answers

Here's what travellers have asked, with answers from Bay Gardens Hotel staff and other travellers.
46 questions
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Mountain Top, Pennsylvania
over a year ago
london
1 month ago

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Questions? Get answers from Bay Gardens Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from main road”
 of 5 bubbles johnbK5229AK, 19 Feb 2017 | Read review
“Try to get a Room Upgrade if available when booking”
 of 5 bubbles 712christ, 18 Feb 2017 | Read review
“All rooms are of different status but same surroundings, only two floors”
 of 5 bubbles alfresco2015, 13 Feb 2017 | Read review
“The Inn is quiet.”
 of 5 bubbles wildonesfive, 9 Feb 2017 | Read review
“Make sure and get a room on the second floor. I stayed on the first floor close to the staff quarters. It was quite noisy in the early mornings.”
 of 5 bubbles 160melissaw, 8 Feb 2017 | Read review
5 of 5