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Hampton Inn Atlanta - North Druid Hills

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Hampton Inn Atlanta - North Druid Hills
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347 Reviews from our TripAdvisor Community

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Showing 347: English reviews
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Atlanta, Georgia
Reviewed 2 days ago NEW

They need a better staff all around. The front desk man was too busy trying to be a woman, so he could not focus on the needs of the guess. He was just too much into himself, too much talking and not listening which resulted in no action to resolve a major problem. Get to breakfast one hour before if...

Review collected in partnership with Hampton
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Helpful?
Thank P4425ZZdenise
00gc, General Manager at Hampton Inn Atlanta - North Druid Hills, responded to this review

Dear P4425ZZdenise, thank you for choosing our hotel for your lodging needs and for your review. We are sorry for the poor service which was displayed at our front desk and that your needs and requests were not met to your satisfaction. We have shared your comments and concerns with our entire front desk staff to make sure we are...

Peachtree City, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

I stayed here for a work conference. i arrived 3 hours earlier than expected. i was given great customer service and was able to check in early and the rooms are updated very well. i highly recommend working with the incredible Wendy at the deck to cater to your needs!

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Helpful?
Thank Scott S
About Hotel's Favourite Review
00gc, Manager at Hampton Inn Atlanta - North Druid Hills, responded to this review

Dear Scott S, Thank you for choosing the Hampton Inn Atlanta North Druid Hills for your business stay. We are delighted to know you had an amazing visit and loved your comfortable room. I will surely share your praises with my associates, especially Wendy for a job well-done. Thanks again, we hope to welcome you back soon! Sincerely Yours In...

Starkville, Mississippi
Reviewed 5 days ago NEW

Jordan was extremely nice upon arrival and checked us into our rooms within minutes. He was very professional and kind. Throughout the stay he was always prompt to service and request. I would definitely stay again

Review collected in partnership with Hampton
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Helpful?
Thank Keeona C
00gc, General Manager at Hampton Inn Atlanta - North Druid Hills, responded to this review

Dear Keeona, Thank you for choosing the Hampton Inn Atlanta-North Druid Hills for your recent stay and for taking the time to write a review about our wonderful staff - specifically Jordan. Please be assured I will pass on your comments to him, recognizing his excellent service. We look forward to your next visit! Sincerely Yours In Hospitality, James Merriett,...

Sumter, South Carolina
Reviewed 5 days ago NEW

The managing staff and mature adult staff are professional and accommodating; however, the young adult staff needs experience and mentorship. The hotel is nice and the rooms are what you expect for a Hilton-Hampton Inn. Obviously, it's not a Hilton per se; but, worth staying a day or two.

Review collected in partnership with Hampton
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Helpful?
Thank Carrie M
00gc, General Manager at Hampton Inn Atlanta - North Druid Hills, responded to this review

Dear Carrie M, thank you for taking the time to give us your feedback regarding your recent stay with us. As a Hilton guest, you expect all our staff to have the hospitality we are known for. I am happy that most of our employees demonstrated that but it’s clear we need to refresh our training moving forward. Thank you...

South Florida
Reviewed 1 week ago

Charged me the wrong amount when I left. Rooms need immediate updating. First room I had there was no closet door and smelled old. Spend the money and renovate! I tried to reach manager James and he ever made contact with me. Breakfast could have been better as food was below standards.

Review collected in partnership with Hampton
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Helpful?
Thank Funtraveler87
00gc, General Manager at Hampton Inn Atlanta - North Druid Hills, responded to this review

Thank you for being our guest and for sharing your thoughts about our hotel. Please accept my apologies for not meeting your expectations. We take comments like yours very seriously, so we are looking into where we went wrong and making changes to our processes to better serve our guests. I apologize for the discrepancies in the amount you were...

Columbia, United States
Reviewed 1 week ago

I was very happy with this Hampton Inn. Jason was very nice and helpful when we checked in. He made us feel welcomed and like we were family. The employees at this hotel were some of the friendliest at the hotels I have stayed.

Review collected in partnership with Hampton
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Thank N7796OKmorganm
00gc, Manager at Hampton Inn Atlanta - North Druid Hills, responded to this review

Thank you for choosing the Hampton Inn Atlanta North Druid Hills for your stay. I appreciate your wonderful comments about our staff, especially Jason. We take great pride in delivering excellent service with Hamptonality spirit and I am glad to know that we are successful in our efforts. We hope to welcome you back the next time you are in...

Reviewed 1 week ago

Had the friendliest front desk clerk ever! Check-in was smooth. Room smelled clean...and it was. Sheets smelled good and the bed was heavenly. My only negative was that breakfast wasn't ready by 6am as advertised (more like 6:30). Other than that, we had a pleasant stay. Downtown was like 10 minutes away by car....no MARTA (subway) stations near hotel.

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Helpful?
Thank P2504TArafaela
00gc, Manager at Hampton Inn Atlanta - North Druid Hills, responded to this review

Dear P2504TArafaela, I am so pleased to know you enjoyed your stay at the Hampton Inn Atlanta North Druid Hills. We are thrilled to know you loved your spotless room along with the comfortable bed. We appreciate you highlighting the service provided by our front desk associates. We hope to welcome you back very soon the next time you are...

Hilton Head, South Carolina
Reviewed 1 week ago

Visited Atlanta for doctor's visit at Emory. Hampton is located approximately three blocks from the doctor's office. We only stayed one night at the hotel but did find accommodations as expected with the reputation of the Hampton.

Review collected in partnership with Hampton
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Helpful?
Thank Carolyn L
00gc, Manager at Hampton Inn Atlanta - North Druid Hills, responded to this review

Carolyn, I am glad to read that you enjoyed your stay here at the Hampton Inn Atlanta North Druid Hills. Thanks for highlighting our location which was perfect for your travel plans. We hope to see you again when your travels bring you back into the area. Thank you again for your gracious comments. Sincerely Yours In Hospitality, James Merriett,...

Fort Myers, Florida
Reviewed 2 weeks ago

We had a good experience, good hotel, good location, good staff, good breakfast, good internet service, clean, beds were comfortable. I would recommend this hotel and this chain. The hotel was full, but the noise level was kept to a minimum.

Review collected in partnership with Hampton
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Helpful?
Thank mariasV9568TH
00gc, Manager at Hampton Inn Atlanta - North Druid Hills, responded to this review

It was a pleasure to have you and your family as our guest at Hampton Inn Atlanta North Druid Hills. We are delighted you were impressed with our location as well as the service and facilities we provide. Thanks for your kind words and recommendation. We look forward to seeing you all again soon. Sincerely Yours In Hospitality, James Merriett,...

columbus, United States
Reviewed 3 weeks ago

Only issue I had was the AC Unit leaking and soaking the carpet.I couldn't walk on one side of the room because of it, but it was 3am when I discovered it and I was tired.Nice Lobby. Complimentary Breakfast. Fitness room and Wi-fi. I would stay here again when in the area.

Review collected in partnership with Hampton
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Helpful?
Thank nikishiam
00gc, Manager at Hampton Inn Atlanta - North Druid Hills, responded to this review

Thank you so much for sharing your review. We are glad to read you enjoyed your time at our hotel and that our facilities and breakfast offerings were to your satisfaction. However, I am sorry for the inconvenience you encountered with the air conditioning unit in your room. I have already shared the specifics with our Engineering staff to fix...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn Atlanta - North Druid Hills

Address: 1975 North Druid Hills Road, Brookhaven, GA 30329
Region: United States > Georgia > Brookhaven
Price Range: $161 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Atlanta - North Druid Hills 2.5*
Number of rooms: 111
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Also Known As:
Hampton Inn Atlanta - North Druid Hills Hotel Atlanta
Atlanta Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Atlanta - North Druid Hills staff and other travellers.
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Questions? Get answers from Hampton Inn Atlanta - North Druid Hills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Wendy and I will assure you that you will have excellent service.”
 of 5 bubbles spuddy9, 3 Feb 2017 | Read review
“Staff is very accommodating to requests”
 of 5 bubbles artistrybyangelina, 18 Dec 2016 | Read review
“rooms were quiet and the beds were very comfortable.”
 of 5 bubbles shereesthilaire, 13 Dec 2016 | Read review
“No security, dirty rooms, very unpleasant stay”
  • This was not a functional tissue-holder, was there for aesthetic purposes
  • This is the common theme throughout
  • Sink was not kept very well
  • Random wood cabinet in bathroom-the only place to put any items, very dusty
 of 5 bubbles zapatistas, 29 Nov 2016 | Read review
“We were in 320”
 of 5 bubbles Csac56, 22 Oct 2016 | Read review
5 of 5