We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

The Sebel Twin Waters

80 North Shore Rd, Twin Waters, Queensland 4564 Australia
avatar-imageavatar-imageavatar-image
Traveller (193)
Room & Suite (134)
Pool & Beach (41)

View prices for your travel dates

Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#1 of 1 apartment in Twin Waters
Location
Cleanliness
Service
Value
The Sebel Twin Waters is a collection of 1, 2, 3 and 4 bedroom self-contained Apartments and Beach Houses, situated in an exclusive gated precinct, bordered by the Mudjimba patrolled surf beach, the Maroochy River and a private man-made lagoon full of activities like paddle skis, catamarans water trampoline & a inflatable water park charges apply.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Paid internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Conference facilities
Meeting rooms
Parking
Outdoor pool
Restaurant
Spa
Baggage storage
Non-smoking hotel
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Private balcony
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
464Reviews3Q+A81Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 202
  • 168
  • 60
  • 23
  • 11
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
David N wrote a review Feb 2024
Brisbane, Australia1705 contributions399 helpful votes
We enjoyed three lovely nights here. We had a 2 bedroom apartment overlooking the lake. The setting was beautiful and the apartment was spacious, clean and all requirements för our stay. There is a pool on the Sebel site and a pleasant walk across to the pool, bar and facilities at the novotel on the other side of the lake
Read more
Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Nomad01487547632 wrote a review Aug 2023
2 contributions1 helpful vote
My family stayed at Sebel Twin Waters for two weeks. We had a three bed apartment which overlooked beautiful bushland, the lagoon, and in the distance was the Maroochy River. The apartment was clean and modern with plenty of space and well appointed with modern appliances. We ate breakfast on the deck every morning listening to the beautiful birdsong and some mornings we were joined by a trio of Kookaburras and quite a few warbling Magpies. We took daily walks around the beautiful grounds, stopping to watch friendly kangeroos and the odd big lizard. The broadwalk was lovely to walk on, and having Novotel across the lagoon and being able to use their facillties was a plus. The staff at The Sebel were friendly and helpful. Overall we thoroughly enjoyed our stay there.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
NB1974 wrote a review Apr 2023
Peregian Springs, Australia14 contributions3 helpful votes
Stayed in a two bedroom unit for a few days over Easter. Great stay facilities and location second to none with beach two minutes away and use of Novotel food and beverage offerings a huge plus. Resort pools are clean and more than one to choose from if needed. Unit was a little tired. There were a few broken items, but these were minor, and the overall unit was clean and comfortable for family. Underground parking and BBQ on the balcony were also bonuses. Will be back.
Read more
Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Brielle B wrote a review Mar 2023
1 contribution
As an Accor member pretty disappointed considering this is the reason I stayed as a platinum member. Don’t expect any benefits no room upgrades or early or late checkout. Service is poor. 2.5 stars. Restaurant and activities are at the Novotel 10min walk.
Read more
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Taschi Maxwell, General Manager at The Sebel Twin Waters
Responded 21 Mar 2023
Dear Brielle B, thank you for your recent review and feedback following a stay. So we are able to connect directly to support please can you email the team at sebeltwinwaters.res@accor with your contacts. We look forward to speaking with you soon. Thank you so much in advance - Taschi Maxwell.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Deborah A wrote a review Sept 2022
North Island, New Zealand54 contributions13 helpful votes
Huge house! Back from the lagoon, very quiet position, lots of stairs to navigate as it’s on 4 levels. Layout perfect for 4 couples.house in need of a deep clean and make over, very tired. Outdoor area could benefit from some deck chairs . Lounge/ kitchen was lovely and huge but totally lacked any ambiance! Some throws would have been a nice touch for the lovely big couch. Kitchen had everything we needed and more.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Brett S wrote a review June 2022
Hervey Bay, Australia70 contributions34 helpful votes
When you pay almost $2k for six nights accommodation, your expectations are high. Our room was pretty good, except the fridge did not work. They could not fix it so we moved rooms after one night, which too a lot of effort seeing we had a family and had unpacked. Instead of getting a similar room, we were put into a seemingly older room that was a lot smaller. Albeit was still a two bedroom apartment, the amenities and size were considerably different. Normally when there is something obviously wrong with a room, hotels look to compensate you for the inconvenience with either an upgrade or something. We did not expect this, but did expect to get a similar room, so to get what seemed to be a downgrade was not a good experience. The rooms are not soundproofed in any way and you can hear the people beside and above you. There was also a small part in the unit next door on the Friday that we had to call management about. Security came and spoke with them, but of course they only turned their music up after that to make a point. There were two dead cockroaches in the second room and it was pretty dirty and old inside compared to the original room. We even had to vacuum and do a clean ourselves to be happy with it. The outdoor chairs were covered in mould and you sunk in the lounge chairs. We had to put the bed pillows on them as well just to sit comfortably. Upon checkin we had to have our credit card swiped for a $200 pre-authorisation (which is normal). We did not realise until the day after we checked out that they had actually charged our card! When we called to advise them, they acknowledged they new about it on the day of check in and could not refund the card as 'Head Office' does not allow this. We had to provide bank account details for the money to be refunded. Why if they new on the first day did they wait until we called for them to acknowledge this and get the process underway to get the refund? Our first room also came with secured under cover parking, with the second room only having a car port. Normally the saying of "you get what you pay for" applies for cheaper accommodation, however on this occasion we certainly did not get what we paid for. Very disappointed, especially with the dismissive attitude when it came to having to move rooms and their mistake of charging the $200.00.
Read more
Date of stay: June 2022
Value
Rooms
Service
Room Tip: Ask for a room that is a stand alone building not part of a complex.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Rebecca G wrote a review Apr 2022
Sydney, Australia48 contributions40 helpful votes
Family of 6 travelling up from Sydney for the Easter Break stayed in 3 bed beach house. Booked directly with hotel. Pros : good location, generous room size, full size kitchen, BBQ, laundry facilities, full kitchen and deck, free wifi, use of Novotel facilities with a short walk and on site free parking. Cons: cleanliness and maintenance of the house for the price ( circa $900+ a night), all furniture and appliances need to be replaced/upgraded and consistent across the property. For the premium charged expected a much higher standard of furniture and amenities, for example, no Foxtel, mis-matched cutlery, appliances under 10 years old.
Read more
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Share
avatar-image
aussiesseetheworld wrote a review Apr 2022
Sydney, Australia300 contributions156 helpful votes
The Sebel Twin Waters has so much potential but after not visiting this property in several years, it’s obvious that cost cutting and complacency have set in. Reception staff, who were once so welcoming and always acknowledged returning guests, have been replaced by a process driven ‘host’ (Angela) who was quite abrupt when we arrived. Did we receive a ‘Welcome. How was your trip’? No. Just ‘Here’s your key and a map. We’re really busy with check ins todays, so grab some towels because you’re not allowed to use the ones at the Novotel.’ The property’s gardens are s beautifully looked after, but the same cannot be said for the beach on the Sebel side of the resort which was dirty, unkempt and lacked a single seat for holiday makers to relax on. External lighting in the resort also needs attention, as sections of the lagoon side walk are unlit and pose a hazard after dark. The Sebel charges premium prices for school holiday periods but its privately owned apartments rely heavily on the quality of the adjacent Novotel Coast for providing guests with value. It’s time some money was spent on ensuring that guests’ experiences are in keeping with the rates charged.
Read more
Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
avatar-image
Sarah F wrote a review Feb 2022
3 contributions1 helpful vote
This place is amazing. Staff are very friendly, always smiling as we walk past. The pools are beautiful and well kept and the apartment is huge and lovely. Really wish we could stay longer but unfortunately budgetary and work/school kept us to only a weekend. The balcony is absolutely huge. Sofa is actually comfortable and good water pressure. Often I find the opposite when I’m hotels. We will be back!
Read more
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
A1192WNdavid wrote a review Jan 2022
1 contribution1 helpful vote
With air con, Foxtel and wifi all not working and no response after reporting this to Accor I was very disappointed. Outside the unit the overall site was very good. Try Novatel Twin Water instead. The food and facilities were great.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Twin Waters area.
PRICE RANGE
AU$254 - AU$421 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand mercure north shore twin waters apartments hotel mudjimba
FORMERLY KNOWN AS
Grand Mercure North Shore Twin Waters Apartments
LOCATION
AustraliaQueenslandSunshine CoastTwin Waters
NUMBER OF ROOMS
61
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE SEBEL TWIN WATERS (AU$253): 2024 Prices & Reviews - Photos of Apartment - Tripadvisor

Frequently Asked Questions about The Sebel Twin Waters
Which popular attractions are close to The Sebel Twin Waters?
Nearby attractions include Mooloolaba Beach (5.7 km), Point Cartwright (6.3 km), and Maroochydore Beach (2.1 km).
What are some of the property amenities at The Sebel Twin Waters?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Sebel Twin Waters?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Sebel Twin Waters?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Sebel Twin Waters?
Yes, free parking is available to guests.
What are some restaurants close to The Sebel Twin Waters?
Conveniently located restaurants include Bella Venezia Restaurant, Pum's Kitchen, and Red Sea Restaurant.
Are there opportunities to exercise at The Sebel Twin Waters?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Sebel Twin Waters?
Yes, laundry service and self serve laundry are offered to guests.
Does The Sebel Twin Waters offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The Sebel Twin Waters?
Many travellers enjoy visiting Buderim - Palmwoods Heritage Tramway (9.5 km).
Does The Sebel Twin Waters have any great views?
Yes, guests often enjoy the lake view available here.