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Novotel Twin Waters Resort

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2,911 Reviews from our TripAdvisor Community

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Showing 2,895: English reviews
Bendigo, Australia
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed here for 5 days this week and absolutely loved it. The rooms are serviced daily and look like they have been renovated, bed very comfy. Rooms either look over garden or the lagoon where the inflatable water park is located. Breakfast is very good with plenty on offer and the aqua bar overlooking the lagoon and pool is a... More 

Helpful?
Thank bamitch
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi bamitch, Thank you for your fantastic feedback, it certainly look like you have relaxing stay. The team hope that we can see yo back again soon. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW via mobile

Stayed here for the second time in 3 years as part of a large group for the Holden Scramble finals. The venue and resort has a fantastic setup for everything that was needed. Rooms were great, breakfast great and all the staff were friendly and helpful. A couple of small things which I think will improve guests stays would be... More 

Helpful?
Thank Jason S
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Jason S, Thank yo for your great feedback and for being a return guest as part of the Holden Scramble. Your constructive feedback will be shared with the team to ensue that the areas you have raised are review and improvements are actioned accordingly. The team hopes that we can see you back again next year as part of... More 

Tamworth, Australia
2 reviews
Reviewed 5 days ago NEW

we stayed at this resort many years ago unfortunately this resort has not aged very well, pathways are not great paved ways are breaking up to the point they are dangerous maintenance has not kept up grounds are not in great shape, the best restaurant Lilly's is now a convention hall and event venue and the food available in the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank mick m
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Mick M, Thank you for you feedback regarding your return stay to the resort. It is disappointing that that you didn't enjoy some aspects of your return visit, you are correct that around 6 years ago Lily's on the Lagoon was transformed to one of the leading wedding reception venues on the coast that is also used as part... More 

Nottingham, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW via mobile

I stayed for 3 nights here as i was presenting at a conference - I am English - this is Oz, what can I say paradise? Rooms are amazing, place is gorgeous. I have my own room with shower, hydro bath, living room kitchen/dining area (no oven - microwave) tv x 2 wow

Helpful?
Thank Tony B
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Tony B, Thank you for your great feedback both on Tripadvisor and Facebook from you recent conference stay. The team hopes that we can see you back again soon. More 

Brisbane, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Nice place to stay. If you want to sit in your hotel room and watch the waves roll in not possible here. Can walk to the surf. The physicality's at the centre were fantastic for families. Pool water play for children excellent.

Helpful?
Thank Marie B
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Marie B, Thank you for sharing you great comments in regards to you recent stay with us. You are correct that the adjacent patrolled surf beach is under a 5 minute in walk from the resort , the river is also accessible via our boardwalk and is also great place for families to enjoy. We hope that we can... More 

Kawungan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We were sceptical about staying here because some of the reviews weren't great. But this place was fantastic. The service was great. The room was lovely. The food was excellent and the staff were lovely. Especially Veronica, who was doing the dinner buffet

Review collected in partnership with Accorhotels.com

Helpful?
Thank Nichole B
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Nichole B, Fantastic to see that you enjoyed your stay with us and that you enjoyed the Food offerings at the resort, Thank you also for naming Veronica as a team member that made a difference to your stay, you comments will be shared with her personally. The team looks forward to welcoming you back again soon. More 

Broome, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Very relaxing place to stay and unwind. Lots of activities such as swimming, kayaks and sail boats for those who like water sports. Beach within easy walking distance of the resort and there were plenty of other walking paths.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Russell C
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Russell C, Great to see that you enjoyed your stay and made the most of the resort activity offerings. We hope that we can welcome you back again soon. More 

Brisbane, Australia
1 review
Reviewed 1 week ago

great resort for families. our room however had no working air con, one of the TV's did not work, and the tap leaks. Maintenance fixed the first 2 after our request. breakfast food kept running out, but we still had to pay full price even though some items were not available

Review collected in partnership with Accorhotels.com

Helpful?
Thank Karis A
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Karis A, Thank you for your comments regarding your recent stay with us. I am pleased that you enjoyed the resort activities and felt they it met your families requirements. Our apologies for the maintenance issues that impacted your arrival, I am pleased to see that the Maintenance team reacted and fixed these issues promptly. Please be assured that... More 

ACT
1 review
Reviewed 2 weeks ago

Very welcoming reception area and bar pools, restaurants. Room was very 'tired' and needs some 'refreshing' No mini bar - fridge was empty except for some long life milk capsules Minimal toiletry items Only 1 bedside cabinet. Music from beach (wedding) very loud at night, to the point to hear the TV we had to turn the sound level up.

Review collected in partnership with Accorhotels.com

Helpful?
Thank nicholar636
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi nicholar636, Welcome to Tripadvisor, great to see that you have joined this week. Great to see that you enjoyed the nature feel of the resort areas, you are correct that our rooms dont offer mini bar, for our future guests, our deli cafe has a large range of items available for purchase during your stay. Our apologies for any... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

From the moment we arrived throughout to time we had departed, the staff at the Novotel Twin Waters were nothing short of amazing. When first checking into the hotel, we were escorted to our beautiful one bedroom apartment on the lagoon by one of the staff members there by the name of Tara. Being our first time at the resort,... More 

Helpful?
Thank Mark C
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Mark C, Thank you so much for your amazing feedabcl regarding your recent stay and thank you for naming Tara personally as a team member who made a difference to your visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
The 4 star Novotel Twin Waters Resort is located on the Sunshine Coast in Queensland, only 5 minutes from the airport. The hotel has 361 rooms and is set in tropical gardens, surrounding a central private lagoon with sandy beaches. This is the perfect destination for a break or holiday with your partner or family. Guests have free access to windsurfers and kayaks and there are four restaurants and three bars to choose from, plus a Kids Club, day spa and a wide range of leisure activities to enjoy. ... more   less 

Additional Information about Novotel Twin Waters Resort

Address: Ocean Dr, Twin Waters, Queensland 4564, Australia
Region: Australia > Queensland > Sunshine Coast > Twin Waters
Price Range: $150 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Twin Waters Resort 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Novotel Twin Waters Hotel Mudjimba
Novotel Mudjimba
Mudjimba Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Twin Waters Resort staff and other travellers.
13 questions
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Questions? Get answers from Novotel Twin Waters Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book ground floor room if you have walking issues.”
 of 5 bubbles 902HelenB, 16 Nov 2016 | Read review
“Some have lagoon views, quiter rooms away from restaurants etc.,”
 of 5 bubbles LisaT828, 14 Nov 2016 | Read review
“Rooms over the lake are more expensive but well worth it if you can afford.”
 of 5 bubbles 416mannya, 3 Nov 2016 | Read review
“For older couples who are less fit the access rooms are excellent.”
 of 5 bubbles patriciadI5403NY, 3 Nov 2016 | Read review
“Quieter rooms are those further away from the main swimming pool and bar area”
 of 5 bubbles 259HappyTraveller, 3 Nov 2016 | Read review
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