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United-21 Paradise, Ooty

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United-21 Paradise, Ooty
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53 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Thalassery, India
Reviewed 1 November 2016 via mobile

If you want to be left alone without gadgets it would be good if you stay here.i stayed there for two day and frankly speaking i had a real good time to be left alone.food was great. The staffs were friendly. They washed my vehicle on request. The room heater should be a big one. I had a wonderful stay...

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1Thank Arvind R
Bengaluru, India
Reviewed 27 January 2016

We had been to this resort last week, to our surprise the hotel person came with a few police who said that consuming liquor is not allowed and took the entire liquor from us, if this is what the rule is, they should update this in their websites or keep the guests informed

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14Thank sgwhizzingbud
New Delhi, India
Reviewed 9 October 2015

The location is good, albeit a fair distance from the city. The rooms look cramped and basic amenities like coffee maker, wi fi and mini bar are missing. It is surprising to know the property is rated 3 star. The towels look frayed and the bathroom cramped with tacky door and furniture .There is no complimentary bottled water. Over priced.

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1Thank devarshid2015
Panoramic_OotyResort, Manager at United-21 Paradise, Ooty, responded to this review

Dear Mr Devarshid , Thank you for taking the time and letting us know about your experience at our hotel. On behalf of United21 Paradise, Ooty kindly accept our sincere apologies for not being able to provide you standard of hospitality which is the general norm of our hotel. We genuinely regret the inconvenience caused to you during your stay....

Pondicherry, India
Reviewed 8 October 2015

place is not great as it looks..food provided is also average..not friendly staff...it is 27 kms from botanical garden..they even charged for the bath towel coz coffee spilt on it...the room in which i stayed bath room lock was not functioning..i wud not recommend this hotel

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Thank ashwith07
Panoramic_OotyResort, Manager at United-21 Paradise, Ooty, responded to this review

Dear Mr Ashwith Thank you for taking the time and sharing your experience with us. We have taken a serious note of the issues you have raised and have counseled the staff members accordingly. Please accept our apologies for the inconvenience you faced. Thank you. Yours sincerely, Team United-21 Paradise, Ooty

Chennai (Madras), India
Reviewed 4 October 2015

Why selected United 21-Ooty? I was quite happy with the U21-Kodaikanal ambiance, food and travel assistance. So, blindly opted U21-Ooty United 21-ooty: Pros: Blissful ambiance (in between Gudalur to Ooty road) Cons: Poor Room service & Hospitality (not even having umbrella) Very poor transportation facility, the resort is located around 28 Kms away from ooty. There is no cab/jeep facility...

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Thank AngelSparrow
Panoramic_OotyResort, Manager at United-21 Paradise, Ooty, responded to this review

Dear Ms Angel Thank you for taking the time and letting us know about your experience at our United21 Paradise, Ooty. We have raised your concerns with the management, please accept our apologies for the inconvenience you faced. Thank you. Yours sincerely, Team United-21 Paradise, Ooty

Coimbatore, India
Reviewed 2 October 2015

I have stayed in this resort in December 2014 on the way to Nilambur.On booking was cumbersome in December 2014.I think now they set right this problem.The problem was booking done at Mumbai office but there is a communication gap between Mumbai office resort due to failure of internet connectivity.After booking through Mumbai office when I contacted the resort they...

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Helpful?
Thank amirthavkm
Panoramic_OotyResort, Manager at United-21 Paradise, Ooty, responded to this review

Dear Mr Amirthav Thank you for sharing your feedback with us. Kindly accept our sincere apologies for the inconvenience you have faced regarding your check-in. It was purely unintentional. We look forward to see you again, Thank you. Yours sincerely, Team United-21 Paradise, Ooty

Bengaluru, India
Reviewed 4 September 2015

Brilliant location, good service, nice rooms, friendly staff and awesome food. I stayed there with my wife and we both loved every bit of it. The weather added to our experience. Something we loved the most was that they served us in the room even when it was raining outside. It was touching to see their staff member coming wearing...

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1Thank ankur_kaushal
Navi Mumbai, India
Reviewed 14 June 2015

The property is a great place to stay away from the city and in the hills. The view from the hotel is amazing. The rooms are good, although slightly cramped. The hospitality is as usual, very good and the food delicious. The hotel could probably add some recreational amenities to keep the young ones busy. Overall the property is total...

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Thank gmBhavin
Bengaluru, India
Reviewed 16 May 2015

Exotic location, beautiful view, this is the perfect place to rejuvenate. I visited this resort for a break with my family from my hectic schedule earlier this week. Must confess that this is one of the best properties that I have lived in. The rooms are on a slope amidst tea shrubs. The view from the rooms is great specially...

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Thank Shreenivas S
Bengaluru, India
Reviewed 18 April 2015

Lacks facilities dont have even WIFi, hot water and heater. TV may not work most of the times Must be avoided if you are with kids. Quite a remote place so if you dont have car mobility is a big problem.

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4Thank sureshNara
Panoramic_OotyResort, General Manager at United-21 Paradise, Ooty, responded to this review

Thank you for taking the time and letting us know about your experience at United-21 Paradise, Ooty. We would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. On behalf of United-21 Paradise, Ooty kindly accept our sincere apologies for not being able to provide you standard of hospitality which is the...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free Breakfast
Things to do
  • Restaurant
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
Official Description (provided by the hotel)
United-21 Paradise Ooty is located in Nilgiri Hills, and is located in a serene and lush green environment. The resort consists of quaint spacious cottages equipped with excellent facilities. Popular tourist spots are located within easy reach from the resort. ... more   less 

Additional Information about United-21 Paradise, Ooty

Address: 25/13 Woodbrook | T R Bazaar, Naduvattam 643224, India (Formerly Brookdale Village)
Region: India > Tamil Nadu > Naduvattam
Price Range: $44 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — United-21 Paradise, Ooty 3*
Number of rooms: 29
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Questions & Answers

Questions? Get answers from United-21 Paradise, Ooty staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room closer to reception and with clear view of mountains. No point taking larger rooms, the balcony is a waste.”
 of 5 bubbles gmBhavin, 14 Jun 2015 | Read review
“Classic cottage on the second tier”
 of 5 bubbles 192shreenivass, 16 May 2015 | Read review
“Corner suites art large and sunny”
 of 5 bubbles smanju, 18 Mar 2015 | Read review
“It is far from city but nice place to relax”
 of 5 bubbles Freakyvishal, 17 Oct 2014 | Read review
“Book this hotel if you dont get any other hotel in town!”
 of 5 bubbles 342vivekg, 6 Oct 2014 | Read review
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