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Premier Inn Bristol Filton Hotel

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Premier Inn Bristol Filton Hotel
Premier Inn Bristol Filton Hotel
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411 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Norwich, Norfolk
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW

Just what I needed! Usual Premier Inn style place but with no bar/restaurant facilities. 'Brewer's Fayre' next door was so busy at 7.20pm that they couldnt offer me any food until after 9pm!..be warned, the only other places to eat locally are KFC and Subway!!!!

Helpful?
Thank Alfie C
St Helens, United Kingdom
Level Contributor
150 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 days ago NEW

Pokey entrance,no lifts,noisy next to a very busy main road,not too impressed with the area either,seemed in a 50's timewarp,not what we're used to from a Premier Inn,saying that, the rooms are ok,the usual standard of bed,and the staff are friendly. Could do with a makeover!

Helpful?
Thank IAN W
Dunfermline
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW via mobile

The entrance and reception are totally unispiring and at the same time set the scene for the rest of the hotel. I actually thought i was entering by the back door ! The rooms are a good size but being next to a busy road expect a lot of noise. Breakfast is taken in the pub next door! Not sure... More 

Helpful?
Thank geosword
Leicester
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

Convenient for parking. Buses run all night to town about 30 mins on the number 75. Bristol is a nice place to visit but couldn't find anywhere nearer town that could accommodate parking. Premier Inns are always value for money.

Review collected in partnership with premierinn.com

Helpful?
Thank leicesterjon
Plymouth, United Kingdom
1 review
Reviewed 5 days ago NEW

Bad night sleep due to noisy traffic all night coming in through the air vent. the receptionist was not bothered at all that we had a bad night sleep. The room was clean and tidy and had no other problems apart from the man snoring next door!

Review collected in partnership with premierinn.com

Helpful?
Thank Samantha B
WhitbreadHotels, Premier Inn Team at Premier Inn Bristol Filton Hotel, responded to this review

Hi Samantha I'm really sorry to hear you were kept awake by both the traffic & the guest next door. Our rooms are fully insulated to prevent as much noise as possible so I do apologise you were still disturbed on this occasion. I've passed your comments on to the Operations Manager to be looked into. If you do stay... More 

Ramsgate, England, United Kingdom
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 days ago NEW

I spent 3 nights there and the staff were all excellent. Especially helpful were the staff on the reception desk. The rooms were always clean and tidy and there was easy access to the nearby restaurant for a meal.

Helpful?
Thank KarlTroop
London, United Kingdom
1 review
Reviewed 1 week ago

The Premier Inn at Filton is not the best Premier Inn I have stayed at. However, it is quite close to the Canford Lane Crematorium, Westbury on Trym, which is where we were going the following day and all we needed was a place to stay the night. We wasted time at breakfast, because it wasn't properly explained how ordering... More 

Review collected in partnership with premierinn.com

Helpful?
Thank sylvias492
Worcester, United Kingdom
1 review
Reviewed 1 week ago

As normal a Premier bed and comfortable room, booked a twin had double and single on room. Free wifi always a plus when work to be done. Restaurant attached looks nice but unfortunatly Unknown to us it closed early the night we were there. There is a KFC nearby but we would have liked more comfort and relaxing atmosphere to... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Carol R
Hampshire
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 1 week ago

Not in the most convenient part of Bristol, but the price was reasonable. Being picky the overall impression of this particular Premier Inn was that a facelift is overdue. However, the excellent reception staff made up for this, and the cleaners were on the ball.

Review collected in partnership with premierinn.com

Helpful?
Thank Graham477
Cheshire
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

As a user of Premier Inns I found this hotel very disappointing. Firstly the staff as always are excellent but the hotel itself is really poor. The hotel is dated in every way. Considering it is situated on a business shopping area you would think the need to to make up for this would mean the hotel itself needed to... More 

Helpful?
Thank CheshireJourneywoman
WhitbreadHotels, Premier Inn Team at Premier Inn Bristol Filton Hotel, responded to this review

Hi there While it's great to hear the team were on hand during your stay, it's a shame you found the hotel dated. We try to maintain a high standard across all of our hotels & it sounds like this hotel maybe due for a refurb in the near future so I've passed your feedback onto our Hotel Development team.... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
See the best of 'Brizzle', but without the bustle, at Premier Inn Hotel Bristol Filton. You're perfectly placed for both the city centre sights and those edge-of-town business locations including Aztec West, Airbus and Rolls-Royce. Walk on the wild side at Bristol Zoo. Catch the big name acts at the Bristol Hippodrome and Colston Hall. Or hit the shops at Cribbs Causeway or Cabot Circus. And, when it's time for a rest, return to our tasty restaurant, spacious rooms and extra-comfy beds. This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that this Premier Inn does not have a lift. Guests requiring an easily accessible room please contact the hotel direct. The Premier Inn shares a car park with a retail park. Parking is free, however guests must register their car details with the hotel due to parking restrictions. This Premier Inn does not have air conditioning. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: M5(J16), towards the A38 signposted Filton and Patchway. Pass the Airfield and the Royal Mail on the right. Turn left at the roundabout and then take the 1st left into the Retail Park. Transport and local information: Bristol Zoo Cribbs Causeway Shopping Memorial Football & Rugby Stadium Parkway Train Station 1 mile Bristol City Centre 4 miles ... more   less 

Additional Information about Premier Inn Bristol Filton Hotel

Address: Gloucester Road North | Shield Retail Park, Filton BS34 7BR, England
Region: United Kingdom > England > Gloucestershire > Filton
Price Range: $85 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Bristol Filton Hotel 3*
Number of rooms: 62
Reservation Options:
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Also Known As:
Premier Inn Bristol Filton Hotel Bristol
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Bristol Filton Hotel staff and other travellers.
11 questions
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West Midlands, United Kingdom
West Midlands, United Kingdom

I am furious with the man - who claims he is the manager - on the desk right now this minute. He has annoyed me so much and refuses to allow me to speak to someone else.

I called the other day to ensure I have a quiet room off the ground floor. He did not say the family rooms are only on the ground floor. He marked my booking to the top floor. So what went wrong? He has marked my booking as a double instead of keeping it to a family booking. He said it would be ok as the room could be made into a family room. I am not there yet, but I would check in on Friday and my daughter will have no where to sleep. I would then have to complain and get "someone" to find a bed for her and make it up. WHY HAS THIS HAPPENED?????? I asked him if the "family" bed would be a proper single bed. He said it would be. He then said it would be a sofa bed. I asked him to clarify if it was a proper single bed OR a sofa bed as they are different things. So which is it?? He kept chopping and changing his mind saying it is a proper single bed and it is also a sofa bed. He kept talking over me which got me so angry. I asked him to stop speaking whilst I was speaking.

I did end up swearing at him, that's how angry he made me. He should definitely NOT be on the desk, and I haven't even got there yet!!!

What is my daughter going to be sleeping on? Why was my booking changed?

 

I have stayed in Premiers so many times over so many years and have never had this negative experience ever before. Premier Inns, what on earth are you doing employing people who have no idea about customer service????? Or the difference between a proper single bed and a sofa bed?????

If I could change my booking or get a refund I would be doing that but I have a non-refundable booking, mores the pity.

I want an urgent and immediate response.

9 days ago

See all questions (11)

Questions? Get answers from Premier Inn Bristol Filton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the car park side”
  • hotel room
 of 5 bubbles 221ianw, 30 Nov 2016 | Read review
“Near main roads but traffic can' be heard due to the double glazing. No lifts.”
 of 5 bubbles KarlTroop, 27 Nov 2016 | Read review
“Ask to be facing the retail park to avoid traffic noise”
 of 5 bubbles lauralovesulots, 1 Nov 2016 | Read review
“Rooms 53 and 55 have an outside balcony which can be usefull”
 of 5 bubbles robm339, 24 Oct 2016 | Read review
“Room 20 next to linen /other supplies cupboard- so if you do not want to be disturbed early don't have this room.”
 of 5 bubbles 214jam99, 17 Aug 2016 | Read review
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