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The pool was dirty and the hot tub was about 5 degrees warmer than the ice cold pool but at least I was able to sleep good and the breakfast was your typical holiday inn breakfast so no complaints there.
On a road trip, and used points to stay. Everything ready when we arrived. Incredibly friendly staff, they even put thank you stars on your door welcoming you to the hotel. The rooms were very clean and new, and the beds comfortable. Lots of cable...More
Response from Kayla H, General Manager at Holiday Inn Express & Suites Arkadelphia - Caddo ValleyResponded 24 May 2017
Thank you for your feedback! Come back and see us again soon!
We used to stay here all the time when visiting DeGray Lake; however, over the past year or so, there has been a decline in the quality of basic services. Last time we stayed here, the pool and hot tub were closed, which prompted us...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Arkadelphia - Caddo ValleyResponded 26 July 2017
We appreciate feedback such as yours as it provides us with the opportunity to make improvements in service. We were extremely disappointed to learn of the issues you experienced during your stay particularly on cleanliness of our pool area, temperature of the hot...More
Internet access was extremely slow @ 5.5 Mbs. Nuff said.
Hot tub was COLD !!!! Breakfast was ok. Staff didn;t care about internet.
No more to say I just have to fill up another 30 characters. So here are a few more.More
Thank Ken D
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Arkadelphia - Caddo ValleyResponded 15 July 2017
Hi Ken D,
I appreciate that you chose the Holiday Inn Express Arkadelphia - Caddo Valley, AR. I'm sorry to learn about the water temperature in the hot tub and the spotty Wi-Fi. These will be reviewed by our hotel in order to improve the...More
We were with a group of three families and stopped by this hotel because it was close to the river and was convenient for the hwy when leaving the next day. One of the families had a issue with their credit card because their account...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Arkadelphia - Caddo ValleyResponded 12 July 2017
Thank you for taking the time to share your experience with us. It is regrettable to hear that you did not fully enjoy your time in our hotel due to the overall quality of service some of our hotel staff members were able...More
USD 110 - USD 162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Arkadelphia/Caddo Valley