Hawthorn Gardens Serviced Apartments
About
If you’re looking for a family-friendly hotel in Hawthorn, look no further than Hawthorn Gardens Serviced Apartments.
For those interested in checking out popular landmarks while visiting Hawthorn, Hawthorn Gardens Serviced Apartments Hotel is located a short distance from The Auburn Tower (1.4 mi) and Auburn Uniting Church (1.4 mi).
Rooms at Hawthorn Gardens Serviced Apartments provide a kitchenette, a refrigerator, and air conditioning, and guests can stay connected with free wifi.
In addition, while staying at Hawthorn Gardens Serviced Apartments guests have access to a concierge, a coffee shop, and baggage storage. You can also enjoy barbeque facilities. Need a place to park? Free parking is available at Hawthorn Gardens Serviced Apartments.
While in Hawthorn be sure to experience local ribs favourites at The Meat and Wine Co., Tao Tao House, or St. Cloud Eating House.
Should time allow, Anderson Park and Patterson Reserve are some popular attractions that are within walking distance.
The staff at Hawthorn Gardens Serviced Apartments looks forward to serving you during your upcoming visit.
Location
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Something to be aware of - there are stairs only from the secure carpark, which if you have heavy luggage will be a nuisance. Best to offload heavy luggage from your car before you enter the carpark gate, if you have multiple people, then you can wheel luggage through the streetside entrance and into the central courtyard. There are still stairs, but not as many as the carpark is underground.
Ask for ground floor if you don’t want lots of stairs, and the units at the back are quieter as they don’t face the main road. Great food and liquor shopping within a short walk, and access to the M1 freeway is fantastic, with public transport options not too far away as well.
The apartment itself felt spacious and had all the required amenities, with a fully functional kitchen, along with washing facilities and liquid etc. The beds were comfy and were nicely separate from the main living area, which made it feel more luxurious than a studio. There was a small balcony area at the front of the apartment which was good for eating breakfast, and people watching in the street below.
The basement parking also provides a stress free area to park your vehicle, and has a gate access for extra security.
This is overall a great base for Melbourne, and easy access to drives outside the city such as the Great Ocean Road to the west and Phillip Island to the east. For dinner, there are a number of conveniently located restaurants a short drive away, or a multitude of options available on apps like uber eats for so you definitely wont go hungry either!
Air con and wifi both worked well too.





When I mentioned the booking said after 2pm check in, he advised that they finish at 2:30pm and we would need to call and book a time. I advised that we would be happy with a time later that evening/night, but he rudely dismissed me, advising he wouldn't listen to my concerns, implying rude things about me before hanging up.
Anytime I raise the consideration of a refund, he advised that I need to call the booking service I used.
Honestly, whilst I am sure the apartment are lovely, I would advise people to shy away to prevent you having to experience the type of customer service I did. I hope they think about this moving forward as the stay isn't just about the bed you sleep in but the service you experience whilst there.
Biggest drawback was the terra-cotta internal courtyard that echoed every step and voice all through the night. The fact that one of the apartments pulled an all nighter with visitors coming and going till 7am really tainted our stay. Unfortunately, we will never return.
You could not read the dials of the stove because they had worn off. Consequently you could not tell the temperature or if you were using the grill. Most unsatisfactory! Also, we could not get the T/V to work; the instructions were for a different brand of T/V and even the Manager had trouble getting it to work the following morning
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