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The Grand Hill Bistro Cafe - Hotel Resort

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11/06/2017 12/06/2017
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89 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Reviewed 1 week ago

Company booked me in a suite room for 5 days business workshop. The hotel is definitely not a business hotel as staff rarely can speak English. Also, room don't really have available plug - you need to remove either fridge or lamp plug. And it is not international plug either. Even in suite, room is not well maintained - torn...

Thank pivorbuth
Jakarta, Indonesia
Reviewed 17 April 2017

Pros : Great service by its customer service prior to stay, answer all questions related to room booking and room request. Stay in Room Deluxe King City View, nice and clean room and bathroom, great view from balcony. Great service from the staff. Good food (breakfast), serve variety of menu, from Indonesian, western, arabic cuisine. Nice environment and weather to...

1Thank prabuyudhistiro
Reviewed 14 February 2017

Good hotel, location is very good. Just few kilometers from the top. Very near the famous Ayam Goreng Mbo Berek. However, room is not well maintained although hotel is quite new. Restaurant is great, breakfast is great.

Thank Johanes S
London, United Kingdom
Reviewed 8 December 2016 via mobile

Really nice Location I was stay in punchak for reasonable price . But this resort need there room service till midnight minimum bcs they close 9.30 pm all service. And for room no any plug point for charge phone international standard also they don't provide adapters to charge phone. Close to Many arabic restaurant around this resort.

Thank Ahsan48
Reviewed 24 November 2016 via mobile

Stayed a night here .. 3 bedroom pool villa.. Space is adequate.. And they have improved on wifi coverage . Its nice to have a private pool especially whenyou have young children n teens . However temp was 18 degrees and it was too cold to enjoy the pool .. Would be good to have a heated pool so we...

1Thank SilentBlade
Reviewed 23 November 2016 via mobile

Spend one night with family, my wife book this hotel through phone a week before our trip. Checked in at 19 November 2016 which is weekend, they have attractive price due to have a promotion. We got room 405, 407 and 409 (deluxe room). Room is clean, comfortable, very spacious and have a balcony with a great view either mountain...

1Thank xraysjazz
Jakarta, Jakarta Raya, Indonesia
Reviewed 14 October 2016

We went there to celebrate our 10th anniv and booked a suite room. We chose Cherie d'amour honeymoon package which includes: A suite room, welcome drink + A bottle of Grape Juice, A fruit basket (I thought we would get a various kinds of fruits but they only served 3 apples instead lol), 3 beautiful fresh flowers arrangements (my fav...

Thank Veralie
Jakarta, Indonesia
Reviewed 5 August 2016 via mobile

For beautiful view, choose the room facing to the mountain and the swimming pool. However, do not request for the 6th floor as the view will be half-blocked by the roof instead request for 4th or 5th floor. If you are going to stay here, 1 night stay is not enough! As the hotel is perfect for city escape. If...

1Thank Mutia M
Kuta, Indonesia
Reviewed 3 July 2016 via mobile

This hotel was strategically located beside view of puncak. One thing missed from this hotel is gym, which is my daily need. Overall, the concept is great, infinity pool beside the forest, simply beautiful!

1Thank Devin P
Jakarta, Indonesia
Reviewed 30 June 2016 via mobile

It s a nice hotel with above average service and atmosphere. We have been 6x here and will definetely come back again. Breakfast is also good, nice air and sound of river are enjoyable. Better to stay during weekdays.

Thank Iwan S

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11/06/2017 12/06/2017
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  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free Parking
  • Laundry Service
  • Business Centre with Internet Access

Additional Information about The Grand Hill Bistro Cafe - Hotel Resort

Address: Jl. Raya Cisarua Puncak KM 84, Puncak, Indonesia
Region: Indonesia > Java > West Java > Puncak
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hill Bistro Cafe - Hotel Resort staff and other travellers.
4 questions
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Questions? Get answers from The Grand Hill Bistro Cafe - Hotel Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor for best "Puncak" view”
Wulan_Untari, 22 Apr 2016 | Read review
“No anything good at the hotel”
597alinam, 5 Dec 2014 | Read review
“choose rooms with pool view because you get the rainforest view as well.”
Sriwanti, 20 Nov 2014 | Read review
“view to city for explore and view to mountain for relax.”
danielmartinus2, 8 Aug 2014 | Read review
“High-floor with mountain view if you require quiet room.”
  • Mountain/pool view
  • City view
  • Room with city view
Bud14rto, 29 May 2014 | Read review
5 of 5