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Puncak Pass Resort

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#4 of 23 Hotels in Puncak
Certificate of Excellence
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1 room 2 adults 0 children
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Puncak Pass Resort
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169 Reviews from our TripAdvisor Community

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Showing 101: English reviews
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Jakarta, Indonesia
Reviewed 3 weeks ago

My friends and I stayed at the Heritage Suite Villa for one night end of January 2017...It was raining, windy and foggy the whole time we were there and quite cold with the low temperature of 16 degrees Celcius. i do not recommend staying at this villa at all. The floor was quite dirty, the sofa was badly stained, the...

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Thank singgih2016
Reviewed 3 weeks ago

great weather during our visit in November..we spend one night here.we got the chalet type with 2 rooms.. service is good in this place.. we had dinner at the resort however the food was not so good and rather pricy..if you have your transport drive out for your meal... breakfast was good though...the ambience at the breakfast place in the...

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Thank NK_3103
Jakarta
Reviewed 4 weeks ago

I was there for 1 night and felt great with the kind of maintenance and cleanness they had in resort. Location is very good where we have nice view of nature - mountain view, valley. One thing which need attention is "Food". Resort should have more food options for non-Indonesian guest (especially vegetarian people). Also would be great if they...

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Thank niting433
Jakarta
Reviewed 5 weeks ago

Very nice place for vacation at Puncak :) This resort had very nice view, unique room, good facilities and services. But we didn't like the taste of food at this place. Consider with the taste of food, we thought the price of food from this place is very expensive.

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1Thank lelly_procon
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Ms. lelly_procon, Thank you so much for sharing your wonderful review here on TripAdvisor. We are delighted to know that you had a fabulous time during your stay at Puncak Pass Resort. Regarding the taste of our food, it will be very helpful for us to improve the quality of our service if you could tell us the name...

Singapore, Singapore
Reviewed 21 January 2017

Great view and weather. Love my stay there n was fortunate to have visited bandung too. Thanks to Mr. Andy our tour guide. Well spend there although you would want to go for more shopping especially in bandung. Did not have time for shopping in bandung only manage to visit some interesting places n two shopping mall. Would love to...

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Thank Anmun A
Jakarta
Reviewed 5 January 2017

The place is good, the food is good. Little bit pricey , but overall it is good. The pool was not so much clean. But was too cold to swim. The stair is too high to reach, hopefully next time the construction finish and no need to pass this stair.

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Thank baskoro97
Jakarta
Reviewed 23 December 2016

You need to change the pillows, develop the staff, find a solution for the bad smell in the room, noise in the corridor because of the music and i could not sleep, insects all over the room, no air condition

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1Thank Ahmed A
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Ahmed A, Warm Greetings from Puncak Pass, Thank you for giving us your feedback on our facilities. We apologize for the inconvenience caused by the facilities in our resort. I have shared your comments with the team and we all look forward to welcoming you back soon and giving you our best service. Sincerely Yours, Joko Haryono, CHA General...

Tangerang, Indonesia
Reviewed 12 December 2016

I not see to much playground for children. Need more build children garden and who coming with family they can enjoy on one place . My children not so happy playing in the garden because not to much toys on it.

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Thank eko_pramiswana
Jakarta, Indonesia
Reviewed 10 December 2016 via mobile

Stay here for a night with the big families. I could say that this resort paid sufficient attention to kids. They had these big green fields for soccer, the great small zoo in which the kids could play with hamster, birds, fed deers, rabbits, chicken, they could also see snakes, fish and turtles. We could also rent horses or horse...

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Thank DimsumA362
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear DimsumA362, Thank you so much for taking the time to share your wonderful reviews with the travel community! I am so delighted to read that you were able to enjoy your time with us. Please do let me know if your travels bring you back through Puncak and we will gladly assist with any arrangements needed. We look forward...

Jakarta, Indonesia
Reviewed 9 December 2016

Stay in Junior Suite room on 24th September 2016. After a long time I didn't back here PPR still the best family resort with stunning view. I did made a right choice to stay in Junior Suite room since the villas or the other rooms are old but the junior suite is new and it is spacious, 2 rooms, with...

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Thank Tresvel N
JokoH_PUNCAKPASS, General Manager at Puncak Pass Resort, responded to this review

Dear Tresvel N, Thank you so much for sharing your wonderful review here on TripAdvisor. We are delighted to know that you had a fabulous time during your stay at Puncak Pass Resort. Please do let us know if there are any future bookings we are able to assist with, and we will be gladly to arrange it. We look...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Historically a heritage hotel (circa 1928), Puncak Pass Resort has been undergoing carefully planned renovation and extension since 1975 carried out without disturbing the existing superb balance of naturally open and built spaces to preserve the luxury of privacy much enjoyed by the staying guests. The resort designed with an open layout and next to nature concept with a discrete community of luxurious bungalows and spacious chalets spread over 5 hectares of lush green slopes of Puncak. Worth to visit surrounding areas of interest, natural & historical (Bogor Botanical Garden, President Palace in Bogor, Cibodas Botanical Garden, President Palace in Cipanas, Gunung Gede Pangrango National Park etc). ... more   less 

Additional Information about Puncak Pass Resort

Address: Jl. Raya Puncak KM 90, Sindanglaya, Puncak 43253, Indonesia
Region: Indonesia > Java > West Java > Puncak
Price Range: $78 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Puncak Pass Resort 3.5*
Number of rooms: 49
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Also Known As:
Puncak Pass Hotel Puncak
Hotel Style:
#3 Spa Hotel in Puncak
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Questions & Answers

Here's what travellers have asked, with answers from Puncak Pass Resort staff and other travellers.
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Questions? Get answers from Puncak Pass Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Suite Room”
  • View from room
  • Junior Suite Room
 of 5 bubbles Tresvel, 9 Dec 2016 | Read review
“Enjoy the views from the Hanging Deck while you soak in the sun.”
 of 5 bubbles expatinindo2016, 16 Nov 2016 | Read review
“for couple maybe you can booked hotel room, but for family better the resort.”
 of 5 bubbles desty_wa, 15 Nov 2016 | Read review
“ask front desk staff for map of villa with great view”
 of 5 bubbles 182henryw, 26 Oct 2016 | Read review
“for couple can choose superior in building. but with family can choose bungalow”
 of 5 bubbles laukaihang, 29 May 2016 | Read review
5 of 5