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Holiday Inn Maidstone - Sevenoaks

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Traveller (97)
Room & Suite (43)
Dining (7)
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Overview
  • Excellent21%
  • Very good38%
  • Average22%
  • Poor12%
  • Terrible7%
Travellers talk about
“two double beds”(12 reviews)
“mobility issues”(11 reviews)
“good size”(23 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Maidstone - Sevenoaks
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Reviews (580)
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124
203
127
69
41
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All reviewstwo double bedsmobility issuesgood sizewould highly recommend this hotelleisure facilitieslarge hotelwould stay againkids eat freeground floorevening mealstayed here for one nighttea coffeesteam roomfamily roommotorwaygymexecutive
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11 - 15 of 564 reviews
Reviewed 4 weeks ago

Stayed on business for 5 days. The pros: Staff was great, inner gardens are great value added, checkin/checkout was efficient, wifi was good, restaurant food was great (but lacking vegan options at breakfast). The cons: Room was below standard (old carpet, bad smell, rust around...More

Thank LATeuscher11
Response from Karl E, General Manager at Holiday Inn Maidstone - SevenoaksResponded 3 weeks ago

Dear LATeusher11 Thank you for your review and feedback regarding your stay. I'm sincerely sorry we did not meet your expectations. My housekeeping manager will be taking on board your feedback and retraining her team as necessary. The hotel is due a refurbishment later this...More

Reviewed 4 weeks ago via mobile

This trip away was amazing from start to finish, the staff are absolutely outstanding! Especially Clare who was extremely attentive to our needs and being that individual who would go the end mile to help and assist everyone, baring in mind we are a group...More

Thank Cheerice
Response from Karl E, General Manager at Holiday Inn Maidstone - SevenoaksResponded 4 weeks ago

Dear Cheerice, Thank you for your great review. I am so glad you and your friends had such a lovely weekend away. We will most certainly make Clare and Tom aware of your great feedback. Hope to welcome you back again soon.

Reviewed 4 weeks ago

The front desk staff were very good and greeting, the rooms are clean but very average. I is a very large and split into a lot of levels and can be a very long walk to your room. Good location, easy on and off the...More

Thank Al S
Response from Karl E, General Manager at Holiday Inn Maidstone - SevenoaksResponded 4 weeks ago

Dear Al S Thank you for your review. I'm glad you found us in a good location and the reception staff so friendly. I am sincerely sorry for the issues you experienced in the bar area, we will be taking your feedback on board and...More

Reviewed 17 April 2018 via mobile

Hi I have just enjoyed a wonderful stay at this Holiday inn ...Wrotham Heath... 2 peaceful comfortable sleeps..lots of fun with my friend Tracey Kew who made the booking ,a swim in the pool..use of the very warm jacuzzi The staff were helpful but never...More

Thank jackie d
Response from Karl E, General Manager at Holiday Inn Maidstone - SevenoaksResponded 5 weeks ago

Dear jackie d Thank you for your lovely review and such positive feedback especially your comments about Sally. I'm so glad you had a great stay and we look forward to welcoming you back again soon.

Reviewed 16 April 2018

Hotel well located for the motorway network, purpose built hotel with car parking, good decent quality public spaces and outdoor terrace area. There is a swimming pool and gym as part of the hotel. Bedrooms and corridors felt slightly tired but were cleanly presented. Apparently...More

Thank David W
Response from Karl E, General Manager at Holiday Inn Maidstone - SevenoaksResponded 17 April 2018

Dear David W Thank you for your detailed review. I do hope you enjoyed your stay and hope that we can welcome you back again soon.

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 79 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 79 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (97)
Room & Suite (43)
Dining (7)
Pool & Beach (2)
Questions & Answers
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Rosemarythyme1
19 April 2017|
AnswerShow all 7 answers
Response from Mark C | Reviewed this property |
There is a garage with a shop up the road but it's not next door
1
Vote
Fred W
10 September 2016|
AnswerShow all 5 answers
Response from 663Steve | Reviewed this property |
It is only around 14 miles. I would take a taxi from the HI. The train isn't close enough to walk to on either end of the trip.
1
Vote
Room Tips
"Ask for one close to the reception."
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"I would ask at reception if the room you are given has been refurbished...."
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"No lift so ask for ground floor if stairs are an issue."
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"Avoid, jump on Google and choose ANYWHERE else"
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