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Grand Palais Beachside Resort

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Grand Palais Beachside Resort
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330 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palais Beachside Resort
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Showing 329: English reviews
Reviewed 9 January 2017 via mobile

We were back in Australia for only a couple of weeks over Christmas and New Years and decided to spend 4 days near the beach at Grand Palais at Alexandra Headlands. We were greeted by a smile by Brett the manager who was extremely helpful and informative. Our rooftop one bedroom apartment was excellent with great views out over the...

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Helpful?
Thank Riviera M
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Riviera, Thank you for your kind review! We are so pleased to hear you enjoyed your stay. It was our pleasure to have you stay and we look forward to seeing you again soon. Regards, Anna

Reviewed 7 January 2017 via mobile

We stayed here for three nights this week and it was OK; well kind of. We did both get electrocuted by the light switches on several occasions. One of them was a real nice sharp buzz that reminded you you're alive and that Cambodian bed torture is still a real possibility in Australia. This was investigated by an electrician promptly...

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Helpful?
Thank Ross P
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Ross, We are sorry to hear of your concerns. The electrician attended and identified the cause to be a result of humidity and obvious ocean moisture. We spoke with the electrician who told us that you were happy with the outcome so we mistakenly believed that everything was solved in respect to the switch. We are glad you enjoyed...

Reviewed 6 January 2017 via mobile

Stayed 6 nights over new years. Was a lovely relaxing stay plenty of room for 5 adults and 1 child. Pool out the back was lovely, management were lovely. Nice views apartment had beautiful pictures. Huge table for 6, across the road to the beach.

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Helpful?
Thank Robyn O
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Robyn, Thank you for taking the time to leave us such a great review. We are so pleased to hear you and your group enjoyed your stay. Regards, Anna

Reviewed 6 January 2017 via mobile

This place is beyond revolting. My hubby and I arrived and checked into our room, both very exciting about our long awaited holiday, this excitement came to a screeching stop as soon as we opened the door to our until. If the hole of the Sunshine Coast wasnt booked and we didnt have friend staying in the area as well...

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Helpful?
2Thank Amy L
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Dear Amy, We are sorry that you had a disappointing time and thank you for taking the time to leave us your comments. I can only provide information to you in relation to some of the points you raise to hope you understand the causes. In relation to the phone - on Christmas day we received lighting storms which took...

Hanoi
Reviewed 6 January 2017

Having been spoiled in Thailand and Malaysia for many Xmas holiday breaks, this was a bit of a culture shock as the hotel is more "Roadside" than "Beachside", on leaving at 5am for the airport it was the only time i actually clearly heard the surf from my balcony and this was only because there was no traffic on the...

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Helpful?
Thank TeacherHanoi
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi TeacherHanoi, Thank you for taking the time to leave us your feedback. We are pleased to hear you found the Grand Palais to your liking and regret that the road noise impacted your stay. Regards, Anna

Brisbane, Australia
Reviewed 17 December 2016 via mobile

Great location, friendly & helpful staff, but dirty. When we arrived our unit was grimey and smelled of rotting food from a dirty bin. The floor was streaked with dirty mop water and there was dust in the corners, bathroom surfaces felt slimey, no covers on dooners which were covered in many coloured human hairs, and the deck floor and...

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Helpful?
3Thank Ben W
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Dear Ben, Thank you for your feedback. We do not put covers on the Doonas, as we use a ‘triple sheeting’ method which involves enveloping the duvet between 2 x queen sheets, a common practice throughout the hotel industry. The duvets are washed regularly, so I am concerned to hear that there were hairs present. We have raised this with...

Gatton, Australia
Reviewed 15 December 2016

Hello Travellers this is a great place to stay We went for a short break ,it was wonderful. I didn't want to leave .The apartment overlooked the beach it had a lovely balcony it was near a main round but we did not hear any traffic noise when we closed the doors. We loved the spa bath it made me...

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Helpful?
Thank Wendy P
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Wendy, Thank you so much for your lovely review! We are over the moon to hear you enjoyed your stay so much - it is a true compliment. We are looking forward to having you stay again some time soon. Regards, Anna

Melbourne, Australia
Reviewed 29 October 2016 via mobile

An excellent location in terms of being right across from the beach and a short walk to local shops, restaurants and Mooloolaba. Facilities are very good. Only downside is the traffic noise if doors are left open.

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Helpful?
Thank Tbeardwood
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Thanks for taking the time to leave us a review Tbeardwood, We are very pleased to hear that you enjoyed your stay, hopefully we will see you back at Grand Palais some time again soon. Regards, Anna

Auckland, New Zealand
Reviewed 26 October 2016

This was our first trip to the Sunshine Coast. We stayed here for 3 nights. We stayed in room 70, which is a 2 bedroom unit, with a kitchen. Coming from NZ, with the 3 hour difference, our kids were up at 5am. the kitchen came in handy for a 5.30am breakfast. The room also had a private BBQ area,...

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Helpful?
Thank shu679
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi shu679, I am so pleased to hear that you enjoyed your stay with us, I look forward to having you and your family back again some time soon! Regards, Anna

Dunedin, New Zealand
Reviewed 24 October 2016

Many trips to Sunshine Coast but our first stay at Grand Palais. Hosts Anna and Scott were very nice, chatty, we didn't need them for anything in particular but I'm sure they wouldve helped us 100% if we needed anything. Apartment on 3rd floor was great for location and whale watching from our balcony:) Cleanliness not too bad, dusty under...

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Helpful?
Thank Karen B
grandpalaisalex, Owner at Grand Palais Beachside Resort, responded to this review

Hi Karen, Thank you for taking the time to leave us your review. We always appreciate it when guests take the time to leave us their feedback and we will definitely take your comments about the fan and doors into consideration. We are so glad to hear that you enjoyed your stay, it was our absolute pleasure to have you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Palais Beachside Resort holiday accommodation apartments are your perfect choice in affordable luxury on the Sunshine Coast. Will full amenities, a great location and amazing views, we have it all here at Grand Palais. ... more   less 

Additional Information about Grand Palais Beachside Resort

Address: 188 Alexandra Pde, Alexandra Headland, Queensland 4572, Australia
Region: Australia > Queensland > Sunshine Coast > Alexandra Headland
Price Range: $130 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palais Beachside Resort 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Grand Palais Beachside Hotel Alexandra Headland
Grand Palais Beachside Resort Alexandra Headland, South Pacific
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Questions & Answers

Questions? Get answers from Grand Palais Beachside Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unit 70 is north east facing corner unit with sea views and rooftop terrace”
 of 5 bubbles mcochrane21, 11 Feb 2017 | Read review
“Treat yourself and book a rooftop ocean view!”
 of 5 bubbles , 14 Jan 2017 | Read review
“We had a top floor apartment with a great roof terrace and bbq.”
 of 5 bubbles mhtravels2017, 9 Jan 2017 | Read review
“Ocean view rooms are amazing”
 of 5 bubbles simonjhar, 9 Jan 2017 | Read review
“Ocean view rooms obviously best even if there is road noise!!”
 of 5 bubbles KarenB033, 23 Oct 2016 | Read review
5 of 5