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New Millennium Inn

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Room & Suite (5)
Dining (2)
Overview
  • Excellent17%
  • Very good17%
  • Average41%
  • Poor17%
  • Terrible8%
  • 21 Aug. 2017
    “Poor Customer Service”
  • 16 Feb. 2017
    “Superfriendly and helpfull staff”
Hotel website
Mbalizi Rd, Mbeya Tanzania See on map
AMENITIES
Free Parking
Breakfast Available
Restaurant
Airport Transportation
Room Service
Suites
Laundry Service
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Reviews (12)
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LanguageEnglish
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1 - 5 of 12 reviews
Reviewed 22 August 2017

I Experience very poor customer service ever seen in this hotel, no co-operation at all from staff, full of noise pollution early in the morning while staff are coming into work. The management display their contacts for info. incase of any trouble a customer faces.More

Thank ArcadM1
Response from FidesGn, General Manager at New Millennium InnResponded 26 August 2017

Your comments regarding the service you received at our guest house are very important to us, we appreciate you making us aware of the situation. Please accept our sincere apology for the problems you went through in regards to poor customer service and the morning...More

Reviewed 16 February 2017 via mobile

We stayed for only one night in the New Millenium Inn, but we had a very positive experience. It is very convenient next to the bus station, it's dirt cheap, clean. And most of all: the staff is very friendly. We arrived at 11pm and...More

1  Thank Lisa B
Reviewed 8 March 2016 via mobile

This was my first stop in Tanzania on crossing from Malawi on my journey north. It's very convenient for the bus station in town. It's cheap (£10 single, en suite) and clean also the staff were very helpful when it came to recommending a bus...More

Thank Bruce G
Reviewed 16 August 2015

You probably wouldn't choose to stay here for long, but if you're needing an overnight stay before moving on, the location makes it well worth while. You can pretty much fall out of bed and onto a bus. The downside of the location means it's...More

Thank sclare
Reviewed 10 August 2015

Rooms are basic, but very cheap - perfect for one night if you are going to f.ex. Malawi. It is just 100 meters next to the bus station. The receptionist guy was really nice and helped us not getting cheated at the bus station. Don't...More

Thank jakobk761
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About
Description
Hotel Amenities
HOTEL FEATURES
Free Parking
Room Service
Restaurant
Airport Transportation
Breakfast Available
Laundry Service
 
HOTEL STYLE
Budget, Charming
Room types
Suites
Number of rooms
15
Location
TanzaniaMbeya RegionMbeya
Photos
Room & Suite (5)
Dining (2)
Nearby
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34.31 km away
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65.43 km away
Questions & Answers
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Room Tips
"the hotel has got a secured car parking"
ArcadM1
21 Aug. 2017
Read review
"Ask to see your room first. Some are rather dingy. Be warned - many bathrooms have a squatter toilet."
sclare
15 Aug. 2015
Read review
"Rooms on the ground floor near to reception seemed nicer and had toilets instead of squats."
Cynical_Fox
28 Aug. 2014
Read review
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