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HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, French, Spanish, Catalan and 1 more
Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Poolside bar
Beach
Bicycle rental
Children's television networks
Paid private parking on-site
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Private pool
Saltwater pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Special diet menus
Wine / champagne
Hiking
Aerobics
Entertainment staff
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Location
Avenida Virgen De Guadalupe, 21 Playa La Enramada, 38679 La Caleta, Adeje, Tenerife Spain
Name/address in local language
Royal Hideaway Corales Suites
2,142 reviews
Getting there
Good for walkers
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Nestled in a serene setting with breathtaking sea views, the Royal Hideaway Corales Suites offers an experience that is frequently lauded for its immaculate cleanliness and top-tier service, with guests often highlighting the hotel's friendly and professional staff. The modern and chic atmosphere, coupled with spacious rooms equipped with contemporary amenities, ensures a tranquil retreat.
While some guests miss more vibrant entertainment options, the luxurious amenities, including multiple pools and diverse dining choices, receive high marks. Despite mixed opinions on value and some concerns over noise levels, the hotel's comprehensive offerings and prime location near shops and restaurants make it a popular choice for many travelers.
Location
Picturesque
Atmosphere
Chic
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Noise level
Mixed
Service
Attentive
Amenities
Comprehensive
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Our second stay here and we enjoyed our stay even more than the first time. Admittedly we had glorious weather throughout which always helps, however you really cannot fault the Royal Hideaway. We stsy in the Suites which are apartments, all well equipped with 2x daily cleaning service, a great kitchen area, huge TV with all the main TV channels Massive bed, v comfortable.Great breakfast, can't be beaten IMHO. I could wax lyrical about the place for pages but it comes down to one thing.. The brilliant staff: the cleaners who keep the place pristine, the technicians, porters, reception, managers, waiters, chefs. Each and every person working there smiles,always greets you and treats you with such warmth and an attitude that nothing is too much trouble. Be warned though that this hotel is away from the busy nightlife, it's a very quiet location with just a tiny bay with a handful of family run restaurants, more of a village really.the quiet suits us which is why we like it. If you are a lover of lively bars and nightlife, you may want to look at other options! We are already looking to book next year's holiday. Thank you Royal Hideaway suites for the best holiday we have ever had.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RH_Corales_Resort, Director General at Royal Hideaway Corales Suites
Responded 19 Feb 2020
Dear guest, We first would like to thank you for making our Royal Hideaway Corales Resort 5*****GL your preferred choice for your holidays in Tenerife, it is always a pleasure to welcome back our most loyal guests year after year. We thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are very happy to read that you were able to experience the unique vibe and setting of our property and also that you enjoyed our unbeatable location to visit the wonders of a vacation in Tenerife. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Fernando Turnes General Manager Royal Hideaway Corales Resort 5*****GL
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We have just returned from a weeks holiday in a deluxe two bedroomed villa with pool. We have had an amazing holiday and felt very safe and well looked after by all the team at the hotel. It has only been open a few weeks since being shut down due to COVID-19 and most of the hotels around are still closed but the Royal hideaway has gone out of its way to open and make everything as safe as possible for its guests.
The adults only part of the hotel is still closed so there is only one main pool open and only two restaurants and breakfast restaurant. This idid not spoil our holiday at all in fact because it was so lovely and quiet it made it feel very special. From the moment we arrived we felt looked after by the team. You have to wear masks in all the communal areas and when you enter the restaurants but once you’re sat down you do not have to wear your mask and you do not have to wear a mask once you’re lying by the pool. All the staff wear masks including all the cleaning staff and the rooms were spotlessly cleaned every day. There is hand sanitiser to use all around the hotel in every room and area.They take the health of their guests very seriously and it is sad to see that some of the guests feel they do not have to wear masks. It is most inconsiderate to the other guests and also to the staff and their health and safety.
The food at both restaurants was delicious especially the Italian restaurant. It is some of the best food I’ve ever eaten. The service in both restaurants is excellent. The room service is also very good.
Our room was spotlessly clean extremely big and very comfortable. It has everything you can possibly think of and an amazing view too.
My only criticism of the hotel was one member of staff who worked at reception the afternoon of the last day we were there, 17th July. ( I believe he may have been called Leo) I telephoned for some bottled water and when it had not arrived an hour later I rang again to be told I’d only been waiting 25 minutes when I’d been waiting over an hour. He was extremely rude to me instead of apologising to me. The water eventually arrived THREE hours later. It was very disappointing when we had had a week of amazing service and all the rest of the staff especially the gentleman on reception who works in the mornings are just delightful. The gentleman who was rude spoilt the end of the holiday for us. It may seem petty to mention it but it was such a shock when everyone else had been so nice and he was accusing me of lying. It’s a very difficult time for tourism and I am surprised that he behaves like this when there are so many other people who would love to have his job in such a beautiful hotel. ( rant over!)
If you are considering going on holiday during these difficult times I cannot recommend this hotel more highly. It is probably a great time to go because it is so lovely and quiet and you get such personal service, with amazing rooms and a beautiful setting.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Royal Hideaway Corales Resort, Atención al cliente/recepción at Royal Hideaway Corales Suites
We had booked to go on holiday here in October but our tour company cancelled the trip because of covid restrictions. We rebooked for a break immediately before Christmas and were not disappointed.
The hotel has the "wow" factor from the moment you enter the foyer. Built directly into the rocks , it is a stunning mixture of the natural, enhanced by light projections, marble and water features. Staff were pleasant and helpful at all times.
We had a 2 bedroom villa with pool which was heaven. It was spacious, modern and very clean. We had a large terrace outside built around the pool with stunning views out to sea.
The breakfast was excellent and covid safety precautions sensible and reassuring. Food was freshly cooked or served by a member of staff with very limited sef service options. Cereals, fruit etc was served in presealed kilner jars to reduce touch points. Our teenagers enjoyed the waffles and pancakes whilst we loved the cooked options, breads, ham and cheese. We ate outside every morning bar one when the wind was too high. Tables were well spaced and our temperatures were taken before being shown to our table.
We ate at the Italian restaurant a few nights and generally speaking enjoyed our meals. The prices are on the high side and I was disappointed when ordering the mean course crab ravioli special one night which, on arrival, consisted of four delicious ravioli... at just over 5 euros per piece... Staff listened to my complaint and did their best to put things right. Not much evidence of vegetables or side dishes either.
My other concern (no reflection on the hotel, more the other guests) was that someone obviously overheard me charging something to my room and went on a spending spree in my name which was only discovered when we came to check out. Again, the staff could see easily what had happened and dealt with the situation brilliantly. Sad that they had to, however.
We wouldn't hesitate to return here, in fact have already re-booked for the autumn.
A true class above the other Adeje hotels.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Royal Hideaway Corales Resort, Guest Services / Front Office at Royal Hideaway Corales Suites
Responded 28 Dec 2020
Dear guest, Thank you for making our Royal Hideaway Corales Suites hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. First of all, we are sorry to read that you have had an issue with your room bill and we are glad to hear that our colleagues at the reception have been able to help you resolve the issue before your departure. Moreover, we are also dissapointed to read that you found some of our dishes a bit expensive and I appreciate knowing that our team was willing to help you at all times. On the other, it is a pleasure for us to read that you liked our "Royal Breakfast" and that you felt comfortable and safe during your stay at the hotel. Thanks to our We Care Abou You security protocol, all the services and procedures were adapted services to transmit this peace of mind that we need so much right now. Moreover, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Fernando Turnes General Manager
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I’ll start with the good: the room (we had one of the 2 bedroom penthouses with pool on balcony) is really nice. But that’s it!
I’ve stayed here before and it was pretty good but I think the staff has changed because the service this time was really really bad. We travel most of the year so have seen all sorts but we paid nearly £1000 a night for this hotel and so expected decent service.
Issues:
The worst one was the ‘kids club’. We put our 8 year old twins in. There was around 12-15 kids with just one very young girl trying to look after them all. There was no control at all!
On the movie night we went to pick our kids up and one of ours was scared. I asked what they had watched and it was a film with a 12 certificate. There were 5 year olds in the room! When I complained to reception the receptionist with red hair just shrugged and said ‘well perhaps the other parents were ok with it’. Why would I care about that?! I’m not ok with you showing my kids a 12 rated film. Nothing was done. So they didn’t go to the kids club at all after that because I didn’t trust that an adult was looking after them.
Secondly there was a storm on our final night and one of the cupboards near our room banged all night. They came up at 3am to fix but said they didn’t know how so we got no sleep at all. And then a glass pane on our balcony smashed into the pool because of the wind (see picture) and when we told reception they just said yeah, the storm was bad’. No apology, nothing!
The food in the buffet was stone cold every single time. Not even lukewarm. The food made there and then was ok.
We asked for teabags as they don’t replenish stuff in the room and it took an hour and a half of chasing to bring them up.
I just wouldn’t go back. For the premium they charge you could get a much better hotel where the service matches the quality of the room.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RH_Corales_Resort, Director General at Royal Hideaway Corales Suites
Responded 1 Mar 2020
Dear willow3006, First of all, we would like to thank you for sharing your opinion about your recent stay among us. It helps us to understand how to improve our services. We are truly sorry to read that your experience with us did not meet your expectations and that we were not able to provide you a positive and memorable experience as the first time. We sincerely lament to read your comments about our kids club since it does not fit with our usual standards. We have taken good note of them and will not fail to share your comments with our head of entertainment for further revision. Our staff work tirelessly every day to keep our guests entertained by preparing a program that appeal to our guests of all ages and nationalities and we will continue working on this area, to avoid situations like those in the future. Regarding the incidents we suffered during and after the worst sandstorm in Tenerife in 20 years, we would like to offer our most sincere apologies as we clearly were not performing to our usual standards on this occasion due to the external weather conditions. We deeply regret that you had to suffer that kind of situation during the night. On behalf of the Reception team, we apologize not having been able to transmit the real feeling we had of lamenting the complete situation we were living. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Fernando Turnes General Manager Royal Hideaway Corales Resort 5*****GL
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Our stay here was both for business and pleasure, as it is an excellent hotel for staying as part of a luxury golf package holiday or a luxury romantic retreat. It has the "wow " factor, every detail from check in to departure is catered for, rooms are extremely large and modern, with stunning views and luxury touches, the staff are attentive and courteous and make you feel very welcome. The attention to hygiene in public spaces, restaurants and accommodation are outstanding and the health and safety of both clients and staff is impeccable. Highly recommended and can´t wait to return.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Royal Hideaway Corales Resort, Atención al cliente/recepción at Royal Hideaway Corales Suites
Responded 31 Aug 2020
Dear Wendy, Thank you very much for sharing this great review of your recent stay at Barceló Royal Hideaway Corales. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are very happy to hear that we could offer a safe vacations for you, as nowadays is one of the main priorities when you choose a hotel. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Fernando Turnes Director General Royal Hideaway Corales Resort 5*GL
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We had a wonderful time at the Royal Hideaway Coral Suites during the February half term. It was great to find a beautiful hotel which catered for children and adults so well. We stayed in a two bedroom suite with a private pool in a great location close enough to the pool to allow our daughter to walk on her own and with uninterrupted views of La Gomera (we were not directly in front of the main pool or restaurant as some of the suites seem to be) room 1220. The staff are absolutely lovely and can't do enough to help. The check in was a lovely experience, the rooms were always kept spotless, the staff around the pool couldn't do enough to help you and the little complimentary mini cocktails were a lovely treat. The pool was always vibrant but never too busy and it's a short walk to La Caleta with lovely restaurants. We'd recommend El Mirlo. Unfortunately we did have one issue which was quite upsetting, we arranged a courtesy room to change as we had to check out a few hours before needing to change to go to the airport, despite the hotel knowing we had a child with us we were given a courtesy room in the adult only section of the hotel, and in complete contrast to all of the service we had received for the rest of our stay we were made to feel like it was our fault that we had been given a non child friendly room to change in, all this was going on whilst my daughter was listening and she started to feel like it was her fault. We were eventually given the room after the lady made some calls to get 'clearance', the room was about 20 steps away from reception and we did not have to walk through or past any area where any of the adult only guests may have spotted my 11 year old daughter! We only needed the room for 20 minutes to change out of our wet swimwear (I did wonder if we were looking smarter if we would've been treated differently). It was really not a good end to such a lovely holiday. I hope that this does not happen to other guests and their children. Despite this experience, all of the rest of the hotel is absolutely faultless for a lovely, family holiday which I would recommend.
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear JaneD186262, Thank you for sharing your review with us. We have taken note of your comment regarding and would like to apologise for this experience. We will be reviewing our procedures to ensure this is not a situation that is repeated in the future. We are pleased that, nevertheless, you had an enjoyable stay with us and found our hotel to be in an ideal location for your visit to La Caleta. We are grateful for your approval of the decor that is aimed at guaranteeing a memorable stay in our hotel. We are thrilled that you felt welcomed and supported from the moment you arrived until the moment you departed and I will not hesitate to share your compliments with the entire reception team as we know it will encourage us to keep on going the extra mile. Your feedback will be shared with all hotel teams as we are sure they find such comments motivating. We are very pleased to know that you appreciated the room we accommodated you in and that you found it to be comfortable with our high standards upheld. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Sidney James W - Guest Experience Manager
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We are a family of 4 with 2 adult daughters who stayed in a 2 bed suite with a pool. Check-in was sitting in a comfortable chair with a refreshing towel and a glass of bubbles whilst the staff took care of room allocation, passports and the suitcases.
This attention to detail was apparent throughout the whole stayed, from placing your towels and adjusting your parasol by the pool to the turn down and chocolate every evening.
Every single member of staff greeted us with 'Buenos Dias' and a smile. We will be with you straight away meant exactly that, and the one occasion where we had to remind staff that we were waiting for drinks they were complimentary of the pool team. If you are using the pool service don't be tempted to use the app. It doesn't work like a true app instead sending an email that can take time to get through to the bar/kitchen. Hopefully that can be fixed as it is a good idea.
The room was cleaned everyday like we new guests, clean towels, toilet paper folded and furniture placed back. The suite was equipped with everything you need, including dishwasher and laundry tabs, wall mounted toiletries and a 'proper' hairdryer. WiFi was fine in the room but a bit ropey around the pool.
Pools only open at 09:30, so no early morning scramble for beds. Some guests do stretch the no reservation rule a little bit, but there were always some beds available.
When you read the reviews on this hotel it is easy to think you could over estimate just how good it is, but you won't. It is everything you expect and more.
One piece of advice is book in the local restaurants as they are busy from 19:00 - 22:30
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Royal Hideaway Corales Suites
Responded 25 July 2022
Dear Lee, First of all, we would like to thank you for the lovely review you shared following your recent visit to our Royal Hideaway Corales Resort 5*****GL, and we are delighted to read that we were able to match your holiday expectations. We are glad to read that you liked the way our reception team welcomed you on arrival, without any hassle, as expected; while you were able to enjoy a refreshing towel and a glass of bubbly while the staff took care of room allocation, passports, and luggage. I am also delighted to read you found our team to be warm and welcoming as well as always willing to help and listen to guests, from placing your towels and adjusting your parasol by the pool, and the chocolate every evening. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We take note of your comments regarding the use of the pool service app, we are sorry for the inconvenience you experienced. Thank you for sharing your feedback with us, we will take it into account to improve the app. We are very pleased to read that you liked the room we accommodated you in and that you found it to be always clean and comfortable. Thank you also for mentioning how pleased you were with our equipment; dishwasher, laundry tabs, and the complimentary WIFI service as we appreciate how important this aspect is for many of our guests these days for communication benefits, etc. Moreover, we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We hope to see you soon so we may welcome you with our best smile and make you feel like you are at your second home. We hope to welcome you back to our hotel in a near future for yet another great stay. Sincerely yours, Luis Turmo, Guest Experience Manager Royal Hideaway Corales Resort 5*****GL
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Upon entry to the hotel, you feel like you’re going into an underground cavern – very architecturally impressive. We left the luggage with the guys outside and had a very warm welcome from the reception staff with cool towels and drinks. Check in was very easy and pleasant. This was our second visit here, so they were keen to point out the changes since our last stay.
We were escorted to the room and shown around. We had a single bedroom suite room with the kids on the pull-out sofa in the main room and the adults in the bedroom. Despite this the room still felt very spacious and comfortable for four people with a great balcony you can sit out on for hours. The rooms are very well appointed with a kitchen and good range of glass and tableware, a washing and drying machine and loads of lovely towels and robes. The bed is a really, really good size for those who like to stretch out. The only downside to the room is it flows from the bedroom to bathroom, and whilst the toilet does have a door, it’s only glass and has gaps at the top meaning not a lot of privacy if you had a bad meal the night before!
Being a split resort with an adult only end having children here was great as you didn’t need to feel like you constantly had to watch them and remind them not to talk too loudly, hurry along and use their fork! However, even with the kids it still managed to maintain a top end feel giving us adults the sense of a luxury break. The pool was good, with daily activities (some of the pool classes you need to book onto before hand when equipment is being used such as bikes!).
There is an onsite kids club which runs 10 to 2(ish), then later in the afternoon and on certain nights they have a movie night till about 10pm. For some reason my little cherubs were not massively up for going to club this holiday but on the times they did they had a good time. Staff were very good; language was not an issue and the timetable seemed to have something for everyone at a certain point.
We didn’t really make the most of the onsite restaurants during our stay, partly because there are loads of good ones nearby and secondly whilst they state they will make stuff for children there wasn’t a specific menu for them – and being honest, on holiday I’m happy to let them have nuggets and chips if that’s what they want rather than suggesting they try a fancy pasta dish (but that’s just me being lazy – if yours like their food then I’m sure they’re great).
Breakfast was good though, no complaints there and throughout our stay the staff were brilliant. There is parking in the hotel for a charge, but you can park outside the hotel with no hassle so no something I would suggest you needed.
In summary then, a great stay in a child friendly resort with style, which left you as an adult feeling like you got what you wanted and needed from a break.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Royal Hideaway Corales Suites
Amazing design, warmest of welcomes from all staff, spotless, lovely views and the suites have everything you need for a family holiday (washer, dryer, fully equipped kitchen). Very quiet, didn’t hear any noise from above, next door etc. One of the best hotels we’ve stayed in and the best breakfast selection of any hotel, well worth getting bed & breakfast.
The people made a real difference, for example Justyna at breakfast was a joy to see each morning, Carmen, Johnny and Loreta at the kids club/animation team.
Great location with La Caleta town a short walk away, real local atmosphere there walking along the sea front with crabs on the rocks, locals jumping into the sea and there was a local festival on one of the weekends we were there.
The hotel is beautiful and main pool area is no exception but be careful of the floor tiles around the pool, especially for kids - they’re very slippery when wet.
The hotel could do with having a better map to make it easier to find your bearings at the start.
Would be great to have more kids food choices/kids menus in the various restaurants and room service - for younger kids.
If you’re going into La Caleta from the suites with young kids, ask the team for a lift on the hotel buggies along the path to the other
Also - one of our children is under 4 so we couldn’t put them into kids club, we worked out on the last day that the hotel can arrange for a babysitter to stay with under 4s at the kids club. If parents of young kids want a couple of hours rest then this is a great option which the hotel could advertise more.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip:Â Watch out for the slippy tiles at the pool!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Royal Hideaway Corales Suites
Responded 15 Aug 2022
Dear Chris, Thank you for sharing feedback about your recent stay. We appreciate your insight about the lack of information provided and will do our utmost to improve this aspect of our services. However, we are thrilled that you felt welcomed and supported from the moment you arrived until the moment you departed and will not hesitate to share your compliments with the entire reception team. All of them work very hard, striving to meet guest expectations and we will definitely let them know of your satisfaction with their services. They will be thrilled to have had their efforts acknowledged. Furthermore, we thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests. Our breakfasts represent healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based, and seasonal products and are pleased to know this helped start your day off perfectly. Moreover, thank you for the wonderful description of the facilities of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless and attractive rooms and we are really happy to know you appreciated yours so much. We would like to thank you for highlighting the comfort of our beds; at Barceló we understand that a comfortable and satisfying night's sleep is a top priority for our guests, therefore we pay close attention when it comes to choosing the mattresses. We would love to have you return in the future. Best wishes, Sidney James W - Guest Experience Manager
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Being the first trip we’ve taken for a while(!) I spent a long time looking for the perfect hotel. Despite the stunning pictures and outstanding reviews, there was still an level of anxiety that it wouldn’t live up to the hype. But it did, and beyond. Visually stunning, the rooms and hotel really do look like something from an architectural design magazine. The various teams from Concierge, Reception & Housekeeping couldn’t do enough to help and make our stay enjoyable, whilst ensuring the whole hotel was spotless. We booked a junior suite and an ocean view, which didn’t disappoint. Great views across across the beach and the incoming paragliders. The terrace was huge with plenary of room for both of us to independently in sun or shade as we wanted But special mention needs to go to the various restaurants. I’m not usually a person who eats in a hotel restaurant, preferring to venture out, however breakfast, lunch and dinner were to such a high standard we ended up eating in all week. The attention to detail, quality of food and service at Starfish Atlantic Grill meant we ate there most evenings. San Ho the Asian Fusion restaurant was another hidden gem. For such a large hotel the staff were able to maintain the atmosphere and quality of somewhere much more intimate and personal. An amazing week, so much so we’re hoping to return with friends in a few months.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: July 2021
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Dear Linda M, Thank you for posting this kind review about your recent visit. We are delighted to know that you had such a lovely stay with us and that the view and design from your room was appreciated. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We also greatly appreciate your comments on the quality and variety of our restaurants because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. It is also a pleasure to know that you enjoyed the variety available on our breakfast buffet. We look forward to welcoming you back on a future occasion. Best regards, Ricaurter González, Director Royal Concierge
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London, United Kingdom211 contributions148 helpful votes
There are loads of nice restaurants in la caleta between the hotel and the sea, and a few cafes. There are also 3 restaurants within 10 minutes walking distance along the coast. They are in resorts rather than what you might think of as town
It isn’t very salty, there are 3 pools & I can’t vouch for the toddler pool but the other 2 are absolutely fine. Don’t be put off, it’s the most marvellous place & they love kids. Enjoy
I am that traveller.
What you want to do (highly recommended) is call the property and specifically ask them if there's a festival of some sort planned in the neighboring theme park, like they had beginning of August. I think they will be forthcoming with you. The staff in the hotel made a great impression.
Yes, check out my photos to see where it is.
In my suite there were two sliding doors, either side of the "central column" onto which both TVs were attached.
The sliding door nearest the balcony would close neatly inbetween the handles for the sliding doors for the balcony.
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