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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,325 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Jamaica Resort & Spa
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Showing 5,881: English reviews
Hampton, New Hampshire
Reviewed 2 October 2014

My boyfriend and I booked a 5 night vacation to the Grand Palladium Resort and Spa for our first vacation we had in many years. It was a romantic getaway we saved up for and decided to go without our children and just have some much needed quiet time away with eachother. We arrived in Montego Bay and then were...

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Helpful?
6Thank kim l
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear kim l: Thank you for taking the time to share with us your review. While we are grateful that you chose our Resort for your vacation destination, we sincerely regret the experiences which you have outlined. We do apologize for the issues faced in your first assigned room and that the time you spent to rectify such was lengthy....

Guelph, Ontario, Canada
Reviewed 2 October 2014

I am pretty easy going and don't let a lot upset me when I am away BUT I would advise you to steer clear of this place. It is joined to the Lady Hamilton Resort so my review pertains to both resorts and the Grand Palladium as a whole. We arrived around 8:00 pm in June to a very hot...

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11Thank Cathy D
New York City, New York
Reviewed 30 September 2014

The hotel has a beautiful view of the ocean that's about it!! Poor management! The staff are rude and lazy!Stayed 6 days at the resort and I would of left if I could.It took one whole day to get towels in our room and fridge stocked and we had no hot water the first day. Constant power outage causing AC...

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7Thank Tina M
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Tina M: Thank you for sharing with us your review. we must say that we regret that you so strongly disliked your vacation experience here at the Grand Palladium Jamaica. We sincerely apologize for the issues you outlined experiencing and also that these were not rectified while you were here. We would love if you could email us at...

Reviewed 30 September 2014

This was the worst vacation my wife and I have EVER been on. After countless trips to Mexico and the Bahamas (all inclusive) we decided to try the Grand Palladium in Jamaica. We arrived and had to wait for the wrong room for three hours. YES wrong room, they didn't have our room correct. The sheets in our room was...

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8Thank Buzzbait75
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Buzzbait75: Thank you for sharing with us your review. We have read your comments thoroughly and we sincerely apologize for the encounters outlined. We regret the mix up with your accommodations and also for the conditions you have outlined experiencing in the room given. We can assure you that this is not always the case and we regret that...

Ottawa, Canada
Reviewed 30 September 2014

This was our first time at an all-inclusive resort and Jamaica was the perfect choice. The people, the culture, the music and the laissez–faire attitude all contributed to a wonderful vacation at the Grand Palladium Resort and Spa near Montego Bay, Jamaica. My wife and I were accompanied by our 15-year old daughter and 17-year old son travelling from Edmonton,...

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2Thank Andrij H
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Andrij H, Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. It is important that...

Montreal, Canada
Reviewed 29 September 2014 via mobile

This was my first time visiting Jamaica. Fortunately for me I was lucky enough to win a local contest sending me there. My first impressions of Jamaica didn't start off really good. It took forever to get through customs, took forever for the bus to leave the airport to get to the hotel. But all that is not the end...

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5Thank JessicaDT
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings JessicaDT! Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Jamaica. We are elated that your vacation with us was a wonderful one and that you enjoyed all that our property has to offer. While we strive for a perfect vacation we regret that you found the...

Ocean County, NJ
Reviewed 28 September 2014

Traveled to Grand Palladium 9/18-9/21 for a wedding. After reading reviews on TripAdvisor, I was a bit nervous as to what the resort would be like. We arrived about 2 hours before check in, greeted with welcome drinks. At the check in desk, we were told that our room wasn't ready yet, the nice woman pouring the welcome drinks actually...

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3Thank adidaseeyore
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear adidaseeyore: Thank you for taking the time to share your reviews with us. We were delighted to hear about the wonderful time you had and we were very pleased to know that all went well. However, while we strive for a perfect vacation we sincerely regret the mishaps outlined and rest assured that corrective action will be taken towards...

Reviewed 27 September 2014 via mobile

Everything about this resort was perfect. The rooms were modern and very large. Food was great, even in the buffets. I can't say enough about the gigantic pool! You never felt crowded. My favorite part would be the tucked away beach cove near the adult pool. I stayed for 5 days and I'm pretty sure I didn't see all this...

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3Thank Jessica B
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Jessica B: Thank you for sharing your review based off your last vacation experience here at the Grand Palladium Jamaica. We are pleased that you thoroughly enjoyed all that our Resort has to offer, from the luxurious accommodations to the delicious meals which were had. We welcome your return in the future as it was our pleasure hosting you...

somerset
Reviewed 27 September 2014

Beautiful hotel, lovely, friendly staff, always ready to help. Great setting with lovely pools and restaurants. Great food, was never bored as there was always so much choice. I have only one thing that disappointed me and that was the beach...seaweed and rocky. Sunset Cove was probably the best beach and was not far to walk. I have been to...

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1Thank Sharonandmike4
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Sharonandmike4! Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Lady Hamilton. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. We have noted your...

Reviewed 25 September 2014 via mobile

We visited the Grand Palladium in the off season (September) with another couple. Amazing grounds, huge pool and smaller private style pools, numerous private beaches include activities and relaxation. Rooms were spacious and clean, amazing oceanfront views! Resort staff was mostly helpful and accommodating. Spa was wonderful--80 minute couples massage and full use of spa facilities all day for $160...

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Helpful?
Thank Gherm78
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Gherm78: Thank you for sharing your review based off your last vacation experience here at the Grand Palladium Jamaica. We are pleased that you thoroughly enjoyed all that our Resort has to offer, from the luxurious accommodations to the delicious meals had at the Lotus, Xaymaica and El Meriachi restaurants. We however would like to apologize for the unfavorable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $304 - $735 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travellers.
1,188 questions
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a couple who does not with to be around children, request the "adult only" side of this hotel.”
 of 5 bubbles sarannes2017, 24 Mar 2017 | Read review
“Ask for the newer area. Apparently, we were in the newer rooms and they were fantastic!”
 of 5 bubbles darknst0rmy, 23 Mar 2017 | Read review
“Building 23 was perfect for us.”
 of 5 bubbles Bigal54SEI, 23 Mar 2017 | Read review
“From what we saw, rooms were all about the same. Some had ocean view, but for more $'s”
 of 5 bubbles 782sunseeker, 22 Mar 2017 | Read review
“Avoid building 11 unless you will be out enjoying the late evening entertainment.”
 of 5 bubbles 84Darby, 21 Mar 2017 | Read review
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