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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,122 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Jamaica Resort & Spa
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Showing 5,701: English reviews
Raleigh, NC
Reviewed 4 days ago NEW

This was our first time to Jamaica and first time to an all-inclusive resort. We booked it through Southwest Airlines Vacations. The Grand Palladium Jamaica was fantastic! And all-inclusive is the way to go. (I brought along $20 in ones for tips, and that's just about all we spent above our package cost.) It was a quiet time (early January...

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1Thank raidersFanBill
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Hello RaidersFanBill, Warm greeting to you from sunny Jamaica. Thank you for taking the time out to share with us your vacation experience. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are grateful for your positive comments about the accommodations, the delicious meals, the pools, beaches, the entertainment activities and...

Hanover, Canada
Reviewed 5 days ago NEW

We arrived on January 1st 2017. We travelled with 7 adults ranging from 21-60 and three children ages 5,5, and 7. Pick up airport was great no issues, check in was no issues. Our room had 2 adults and the three children in it with two beds and one pullout. The beds weren't great but after a full day of...

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6Thank simps162016
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear simps162016, Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Lady Hamilton. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. We are pleased to...

Arnprior, Canada
Reviewed 6 days ago NEW

Surprised my kids with a trip to Jamaica from Dec 1 - 8,2016. This is the first time they had been anywhere on a plane, so it was very exciting for them. The rooms were nice and Patricia made sure they were kept clean which was not an easy task with 3 kids, 10, 14, & 15. The grounds and...

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2Thank Brenda M
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Brenda M, Warmest greetings to you from the Grand Palladium Resort and Spa. Thank you for choosing our Resort for your family vacation destination. We are grateful for your positive comments. As a 5 star Resort it is our duty to ensure that our guests receive quality service and are satisfied. We are pleased to know that you loved...

Detroit, Michigan
Reviewed 1 week ago NEWvia mobile

Patrick, the bartender from the casino bar, was by far the best bartender that we have ever had - from home and from Jamaica. He made our experience not only memorable, but worthwhile! He made it very personable and always ensured our drinks were full! He should be rewarded for his hard work and for his outgoing personality towards all...

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5Thank mgongora2012
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your review about your recent vacation here with appreciate your positive comments about the staff who were mentioned and we are pleased to read about the wonderful time and experiences that you have had. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests, because...

Reviewed 1 week ago NEW

Update on 1/11/2017: I was contacted by the general manager by phone to discuss the issues I encountered. The call was greatly appreciated and it showed care and concern. He regretted not being available during my stay to personally handle my complaint. He discussed the measures being taken and I feel he was sincere and truthful. He invited my fiance...

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11Thank ADTravelbug
Reviewed 1 week ago NEWvia mobile

While I find this resort quite beautiful, there were too many issues for me to want to go back. The water was cut off for many hours after complaints of having little or none. The jets in the tub didn't work the first night. Washcloths seemed to have been on high demand. They ran out of pool towels. Also, when...

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1Thank Hazelplonke
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Hazelplonke, First, please accept our most profound appreciation for your recent visit to our resort. While we are happy to know that you chose to stay with us, we regret hearing that the experience was not the most enjoyable one. We have taken note of each area of dissatisfaction and can assure you that the necessary action will be...

Toronto
Reviewed 1 week ago NEW

When we arrived the girls and I headed straight to the check in desk and then to the restaurant reservations desk while my husband and the guys dealt with the luggage and enjoyed a welcome drink. The check-in process was painless. We realized later that the towel cards were missing from our package. This was an easy fix with a...

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1Thank Wheretogowhattodo
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, Thank you for your comments about the facilities as it is clear that you enjoyed all that our property has to offer. We are grateful for your comments about our wonderful staff. Our team of ladies and gentlemen are the most hospitable people that you will come across and are there to ensure that our guests are having...

Ottawa, Canada
Reviewed 1 week ago NEWvia mobile

I booked a last min trip to Jamaica and booked a all inclusive stay at The Grand Palladium Jamaica Resort . The resort is very beautiful and the staff were very friendly and helpful. There was not much selection on food, but the food they had was very good. I am pleased with the resort and I would definitely recommend...

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Thank thearinvong
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Thearinvong, First, Please accept our profound appreciation for the resent visit to our beautiful resort. We are elated to know that you have had such an amazing stay with us, in which you wee satisfied and all your expectations were met. Thank you for your positive comments regarding the beauty of the resort and the customer service extended to...

Boston, Massachusetts
Reviewed 1 week ago

We had a group of 9 of us that stayed at the Grand Palladium October 22-29th. I'll start with the cons as it is a shorter list. Check in and Check out are slow at the reception desk and we found the replenishing of supplies in the rooms to be very inconsistent from room to room and day to day....

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Thank gcharney
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Gcharney, Thank you for sharing with us your review. We appreciate the time which you have taken to bring to our attention the pros and cons of your vacation experience here at the Grand Palladium Jamaica. We are overall pleased that you and your family enjoyed your stay with us. It is delightful that you enjoyed the delicious meals...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

We had a great time here. It was a smooth check in process. This is a larger resort but the main pools and main beach area are all in the same vicinity which is very convenient. There are plenty of places to eat and try different foods. We particularly liked the Mexican restaurant at night and beach grill and Jerk...

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Thank A TripAdvisor Member
Grand Palladium R, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Guest, warm greeting to you from sunny Jamaica. Thank you for taking the time out to share your vacation experience. We are elated to know that you enjoyed the exquisite meals which were served, the accommodations, the beaches, the excellent customer service received from our team members among all the other aspect that was mentioned. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $355 - $694 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travellers.
1,004 questions
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in building 11,12 and 13 are close to everything and quieter too.”
 of 5 bubbles jagdeepa_13, 17 Jan 2017 | Read review
“Good sea view rooms are best on higher floors.”
 of 5 bubbles sfindlatterstewart, 17 Jan 2017 | Read review
“We did not pay for an ocean view and looked down at a pool, but could still see the ocean on either side of the next building over.”
 of 5 bubbles raidersFanBill, 14 Jan 2017 | Read review
“Lady Hamilton side is nicer rooms.”
 of 5 bubbles simps162016, 13 Jan 2017 | Read review
“Rooms with Ocean View are musty smelling and Villa's 11,12 and 13 are closest to pools and main building”
 of 5 bubbles 715brendam, 12 Jan 2017 | Read review
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