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Grand Palladium Lady Hamilton Resort & Spa

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#1 of 3 Hotels in Lucea
Certificate of Excellence
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Grand Palladium Lady Hamilton Resort & Spa
Grand Palladium Lady Hamilton Resort & Spa
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4,698 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Lady Hamilton Resort & Spa
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Showing 4,313: English reviews
Ocho Rios, Jamaica
Reviewed 5 June 2013

A group of us went to the Grand Palladium Lady Hamilton for a well deserved rest May 22-24.I was feeling great at the sight of such beautiful grounds .The feelings fell flat at the front desk as MOST of the rooms were not ready although our bookings were made way in advance.Things went further downhill as the restaurant to which...

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Helpful?
2Thank June F
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Guest Thank you for your review and our apologies for the inconveniences encountered during your stay, and we do appreciate you taking the time to let us know of where we fell short. This is not the norm, and service is our top priority. Your feedback will be used in a positive manner, to enhance our product. Our apologies...

Boston, ma
Reviewed 5 June 2013

My husband and I just got back from vacationing here with another couple. It was pure disappointment from the start. we were checked into our room around 8PM, with an empty mini bar, asked for water to be sent to the room, and apparently there is no bottle water to be found on the property until after 10am. Also, we...

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5Thank Laura M
FiestaJamaica, Assistant Food & Beverage Director at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Laura M, We appreciate the time which you have taken to share your vacation experience and your suggestions that help us to improve our guest holidays at our beautiful Resort. . I would like to apologize for the inconveniences experienced. We work toughly through training and briefings to give our staff the necessary tools to provide the best service....

Chester, England, United Kingdom
Reviewed 4 June 2013

we went for 2wks we wanted to see paradise and we were not let down at all from the room to the food all excellent, we had 1 problem with the safe and it was fixed within 30mins we would recommend it to any one all staff very friendly and helpful.

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Helpful?
1Thank Shaun S
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Greetings! Thank you for sharing with us your review. We are elated that you chose to spend your anniversary here at the Grand Palladium Lady Hamilton. We are pleased that your stay was a memorable one which was enjoyed to the fullest. We welcome your visit in the near future as it was our pleasure hosting you on this visit....

London, UK
Reviewed 4 June 2013

I stayed here with my boyfriend last June (2012) and had an amazing time. I read A LOT of negative reviews and was really quite worried before we arrived however our experience was great. People are too fussy and need to realize a 5* Caribbean is not the same as 5* UK or US! Our room was opposite the adult...

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2Thank Cheridane C
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Greetings Cheridane C, Thank you for taking the time to share your review based off your recent stay here at the Grand Palladium Lady Hamilton. We are elated that you have enjoyed your vacation and all that our Resort has to offer. We are grateful for your positive comments about the accommodations, the delicious meals and the competent service received...

Columbus, Ohio
Reviewed 4 June 2013

We stayed at the Lady Hamilton from May 16-20 in a Villa Suite. This was a quiet location on the property with great views. It is at the far end of the property and the longest walk to the lobby/restaurants, but this did not bother us at all. The only negative was that the free wi-fi in the lobby was...

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1Thank Christy S
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear clw0020, Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Lady Hamilton. We are elated that your vacation with us was a wonderful one and that you enjoyed all that our property has to offer. It was our pleasure hosting you and we welcome you to visit...

Coventry, United Kingdom
Reviewed 3 June 2013

got back a week ago after staying here for 2 weeks. this has been the best holiday i have ever been on. the hotel itself is breathtaking. the pool is massive so never feels crowded. the rooms were decent. my kids of age 7 and 3 loved kids club, they only went for 2 hours twice and made necklaces and...

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3Thank chanelle f
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear chanelle f, Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. It is important that...

Reviewed 3 June 2013

Food was less than average. Most of staff expected tips. Rooms were not as clean as I would have liked. Beaches were average on site. Entertainment was ok. Not worth recommending it to others. Wouldn't return. Food was biggest disappointment.

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1Thank Adriennek84
FiestaJamaica, Assistant Food & Beverage Director at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear Adriennek84, Thanks for your review, we really appreciate you take the time to let us know about your holidays with us. I am sorry to hear that you didn't like our wide variety of restaurants and food. We work hard every day to ensure that we serve quality meals. Grand Palladium Jamaica has a great culinary team, which hosted...

Madison, Wisconsin
Reviewed 31 May 2013

We stayed at the Grand Palladium and Lady Hamilton in a larger group of 8 people. 6 people stayed at the Grand Palladium while my daughter (21 years old) and I stayed at the Lady Hamilton. There are good things and very few bad things to say about the hotel. Our first night, we were placed in a 3rd floor...

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3Thank TravelingMagic
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear TravelingMagic, Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. It is important that our...

London, United Kingdom
Reviewed 31 May 2013

We stayed at the Palladium Lady Hamilton Hotel for 12 nights for our first wedding anniversary. The hotel is really spacious and the grounds are absolutely beautiful. The majority of staff are all very friendly and helpful and go out of their way to assist. The negatives of this hotel are:- 1. The rooms are dated and in need of...

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Helpful?
4Thank Sue H
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Greetings! Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Lady Hamilton. We are elated that your vacation with us was a wonderful one and that you enjoyed all that our property has to offer. We welcome the feedback of our guests in order to improve on the...

Middletown, Delaware
Reviewed 30 May 2013

My husband and I stayed at the Lady Hamilton for our wedding anniversary in April. When we got there they tried to put us in Building 17 on the Jamaica side of the resort because they were overbooked on the Lady Hamilton side. We paid for the Lady Hamilton, which is more $$$ than the Jamaica side so I didn't...

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Helpful?
1Thank midmom
FiestaJamaica, Manager at Grand Palladium Lady Hamilton Resort & Spa, responded to this review

Dear guest, First of all, we want to apologize for all inconvenient you and your husband had during your vacations. We take into account your opinion and we will do our best to solve all the issues. We are really sorry you couldn’t find appetizing the food. Besides the buffets, we have seven other restaurants a la carte which each...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is bathed by the calm turquoise waters of Jamaica's north coast, in a small bay on a privileged enclave on the coast. The design is a perfect harmony between modernand luxurious facilities of a first class hotel and the attractive natural environment of the area characterized by the turquoise sea and the relief of the landscape. The complexalso houses an ultramodern Spa, which is equipped with the most advanced facilities and offers guests a wide variety of therapies and services. Near the village of Lucea and approximately 30 minutes from Montego Bay and its airport. Within the complex is theGrand Palladium Jamaica Resort & Spa has a total of 540 guestrooms in 15 villas ofthree levels with 6 Suites and 30 Junior Suites per villa. The Grand Palladium Lady Hamilton Resort & Spa has a total of 516 rooms distributed in 13 villas of three levels with 6 suites and 30 Junior Suites per villa and 48 two-story cabins with 4 cabins suites (adults only) each. ... more   less 

Additional Information about Grand Palladium Lady Hamilton Resort & Spa

Address: Building 27, Lucea 8800, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $407 - $796 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Lady Hamilton Resort & Spa 4.5*
Number of rooms: 444
Reservation Options:
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Also Known As:
Grand Palladium Lady Hamilton Hotel Lucea
Grand Palladium Lady Hamilton Resort And Spa
Grand Palladium Lady Hamilton Resort & Spa Jamaica/Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Lady Hamilton Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Lady Hamilton Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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