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    Bear Inn

    53 High Street, Street BA16 0EF, England
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    10/09/2017 11/09/2017
    Traveller (39)
    Room & Suite (11)
    Dining (7)
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    Overview
    • Excellent40%
    • Very good33%
    • Average16%
    • Poor5%
    • Terrible6%
    Travellers talk about
    “the cottages” (23 reviews)
    “main building” (21 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Wheelchair Access
    Pool
    All hotel details
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    Wookey Hole Hotel
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    #1 of 1 hotels in Wookey Hole
     
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    Travelodge Glastonbury
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    Rooms
    10 Sep.11 Sep.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (312)
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    There are newer reviews for Bear Inn
    See the most recent reviews

    11 - 15 of 306 reviews

    Reviewed 18 June 2017 via mobile

    I booked 3 family rooms via booking.com which b.com confirmed. We had had a long day so a much needed simple check in was needed. The hotel had booked us into wrong rooms 😣. The staff were helpful but it was painful. The member of...More

    6  Thank Heidi D
    Response from ManagementTeam121, Manager at Bear InnResponded 21 June 2017

    Good Morning Heidi D, I am so sorry for the mix up you had when you came to stay with us recently. Unfortunately, we always recommend people book direct with us as Booking.com have been allocating a number of families into twin rooms recently, whilst...More

    Reviewed 4 June 2017

    Cheap for nights stay, rooms could do with refurb. Windows didn't lock properly. Couldn't turn heating off in one room so we were moved to refurbed block down road not in pub building, much better. Evening Food good quality also breakfast was continental and cooked...More

    1  Thank sf535169
    Response from ManagementTeam121, Manager at Bear InnResponded 7 June 2017

    Good Morning sf535169, Thank you so much for taking the time to leave us such a lovely review. I am so pleased to see that the team were able to rectify the initial problems you had, which meant you were able to enjoy the remainder...More

    Reviewed 3 June 2017

    I submitted a complaint yesterday about the parking system at the Bear. In scrolling through other reviews I notice there are a number on this matter with some puzzling replies. On the ticket machine it says your car park charge will be refunded DEPENDING on...More

    2  Thank whowia51
    Response from ManagementTeam121, Manager at Bear InnResponded 7 June 2017

    Good Morning whowia51, Thank you for taking the time to leave us some feedback in regards to the car park to the rear of the Bear. Our car park is controlled by Parkingeye, who are a completely separate company to us. It takes a photo...More

    Reviewed 31 May 2017 via mobile

    Good value. Poor service. Dinner for 8, waited nearly 2 hours for meals. Asked for water, as told it will be coming in 2 minutes. Just needed water with the meal, finally came after we were all done. Food was OK pub food.More

    1  Thank Thomas M
    Response from ManagementTeam121, Manager at Bear InnResponded 2 June 2017

    Good Morning Thomas M, Thank you for taking the time to leave us some feedback. I am sorry you did not enjoy your visit to us. I was very shocked to read about the delay you had on food, as this is very unusual. Please...More

    Reviewed 31 May 2017 via mobile

    It's a shame that a well presented establishment has such poor service. The staff training clearly isn't working. Food took 2 hours, ordering tap water towards the end of the meal took 20 mins. The staff didn't know how to use the PDQ machines... so...More

    1  Thank londonhugo
    Response from ManagementTeam121, Manager at Bear InnResponded 2 June 2017

    Good Morning londonhugo, Thank you for taking the time to leave us some feedback. I would like to apologise that you did not enjoy your experience. Please contact me at bearinn.street@marstons.co.uk if you wish to discuss this further. Kind Regards, Danni Haskins Manager

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • USD 87 - USD 136 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 24
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline and Booking.com so you can book your Bear Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Somerset >
    • Street
    • Also Known As
    • Bear Inn Street, Somerset
    Add Photo Photos
    Traveller (39)
    Room & Suite (11)
    Dining (7)
    Hotel & Grounds (29)
    Nearby
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    1.74 km away
     
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    1.37 km away
     
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    1,024 reviews
    11.75 km away
     
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    5.81 km away
     
    Nearby Restaurants
    Tamburino Village
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    .18 km away
    The Mad Hatter Cafe
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    .20 km away
    Burns the Bread
    35 reviews
    .18 km away
    The Bear Inn
    628 reviews
    .02 km away
    Nearby Attractions
    Clarks Village
    862 reviews
    .17 km away
    The Shoe Museum
    89 reviews
    .04 km away
    Greenbank Pool
    102 reviews
    .11 km away
    Glastonbury Abbey
    1,256 reviews
    2.55 km away
    Ask a question
    Questions & Answers
    Berenice S
    6 September 2016|
    AnswerShow all 7 answers
    Response from helen m | Reviewed this property |
    No, it didn't
    0
    Votes
    sheilaeric
    9 May 2015|
    Answer
    Response from Megan S |
    There is 3 different building in the hotel, all 3 have stairs and there all steep, but there are rooms down stairs in 2 of the buildings. You would need to ring and explain the situation. The shower is in the bathtub.
    1
    Vote
    Room Tips
    "Do NOT use room 15!!! Very noisey windows do not lock central heating on perminantly"
    Read review
    "avoid until put standards are put in place"
    Read review
    "Rooms not in pub seem best just across road"
    Read review
    "Annexe was quiet and had additional parking outside the door."
    Read review
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