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About
#1 of 6 hotels in Visp
Location
Cleanliness
Service
Value
Travellers' Choice
A warm welcome awaits our guests in the modern Baxter Hotel in the center of Visp. Pleasantly in contemporary design furnished rooms offer all the amenities including balcony, air condition, safe, shower, WC, Flat Screen TV and free modern Hi-Speed Wireless Internet for a successful stay. Guests benefit from free parking and free fitness. In our two coffee bars and lounges "cocco" and "tiziano's" we offer you a wide selection of food and beverages. With a convenient central location in Visp, right across from the train station and within walking distance of the city center, the Baxter Hotel is the ideal starting point for Sightseeing, skiing and hiking in the alpine environment such as Zermatt, Saas Fee, Crans Montana, Aletsch region, Goms, etc.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Skiing
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Car park
Wifi
Bar / lounge
Coffee shop
Breakfast buffet
Snack bar
Special diet menus
Vending machine
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Desk
Private balcony
Safe
Flatscreen TV
Bath / shower
Hair dryer
Telephone
Bottled water
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, German
Location
Full view
67Somewhat walkable
Grade: 67 out of 100
30Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
Bahnhofstrasse 2, Visp 3930 Switzerland
Name/address in local language
Getting there
See all nearby hotels
230Reviews0Q+A20Room tips
Reviews
Traveller rating
- 91
- 107
- 26
- 4
- 2
Time of year
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Popular mentions
The staff here is extremely rude, extremely unprofessional and racist. They lie in order to avoid giving you services. We were a group of people here on business for more than two months and it has been nothing but a headache. They know exactly what group we are and we have been thrown out of the restaurant for no reason except for when they found out that we were foreigners and did not speak the native tongue. Additionally, every once in a while we would get together in the lobby (behind closed doors) to conduct certain meetings where we had been told that you could drink, but not eat as long as you took the room before 9:00pm. We followed the rules and suddenly tonight we were there at 8:45pm and they kept denying us the room. When we asked why, they provided no answer and were just rude and non communicative. We have seen other guests eat at the open lobby area and when we ask about it. The responses vary but we are never given the same treatment. Additionally, they refuse Ice requests almost daily and when they actually give you ice they give you a bad attitude and a half empty ice bucket. …
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Date of stay: February 2021Trip type: Travelled on business
Helpful
The service is so so bad, they change the administration and they are rude. They kick me out of the restaurant because we did not have a reservation and the restaurant was full of people from outside of the Hotel. I stayed in the hotel for a month and previous administration was better than this racist new personel.
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Date of stay: February 2021Trip type: Travelled on business
Helpful
The location was perfect right accross from train station, adjacent to restaurants, cafés and shops. The breakfast, on the 6th floor that had beautiful views on mountains, was delicious and had lots of variety. The decoration was very nice. Sparkly clean. Although the type of single room was not that spacious, but the smart space management of the design didn't make it feel cramped at all. Finally, the staff, from reception to house keeping to waitresses of this hotel were very friendly and helpful. A special appreciation goes to Ms. Melanie Murmann and Ms. Kerstin Zumkemi who were so considerate by canceling the reservation of my last night without imposing the penalty charge, when I had to make an urgent alteration to my trip plan. Their gesture has left an even more positive note on this hotel. Would definitely come back! I've been in 3 star hotels before, but nothing compares to this concept. If I were their manager, I would export this concept of hotel chain worldwide! Only one little thing on the down side! There were not enough TV English channels. Please add documentary, scientific, comedy, historical English TV channels for your various international guests. The only one I came across was a news channel.…
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Date of stay: January 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Response from Visperhof, Rezeption at Baxter Hotel
Responded 17 Jan 2020
Dear Mr. Suhaimaccio Thanks for taking the time to write us such a positive feedback. We are very pleased to hear that you enjoyed your stay with us at the Hotel Visperhof. We are happy to pass the compliment to the reception staff and would be delighted to welcome you once again. Kind regards Team Hotel Visperhof
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Title is explain all . Visperhof is my sweet home when I am in Visp . I am filling as I am in my home , made very good connection with very kind staff on the desk . I was very disappointed when Visperhof was full and has to move to another hotel !
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Visperhof, Rezeption at Baxter Hotel
Responded 26 Dec 2019
Dear guest Thank you very much for your positive feedback. It's nice to hear that you felt like you were at home with us. We would be very happy to welcome you again. Kind regards Team Hotel Visperhof
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What I liked most during my two-day stay was the friendliness and helpfulness of the staff. They were really nice. My room was clean and functional, but in a different building which was a little inconvenient. It would have been nice if there had been at least a coffee maker in the room and maybe more electrical outlets, but the biggest downside was that the room was overheated to about 76 F and the only way to cool it down was to open the window which made for a very crude temperature control. I probably would have given 4 stars if I had had a room in the main building. The buffet style breakfast featured different style eggs, meats, sausages, cheese and more and not to forget a nice selection of breads. I did not check out the gym (which is also in a different building) because it closed very early - another slight inconvenience. Location is good, within easy walking distance of the train station and the small downtown. I will come back and hopefully to a room in the main building.…
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Date of stay: December 2019Trip type: Travelled on business
Helpful
Response from Visperhof, Front Desk at Baxter Hotel
Responded 16 Dec 2019
Dear Mr. Weisemann Thank you very much for taking the time to rate our hotel. We are happy to receive any feedback - only so we can find out what our guests want and react to it. We are very sorry that you had a room in our outbuilding and that the heating did not work to regulate. We reported the problem to the caretaker and he takes care of it. We would be very happy to welcome you again in our hotel. Kind Regards Team Hotel Visperhof
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PRICE RANGE
USD 188 - USD 250 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisVisp
NUMBER OF ROOMS
53
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Claim Your Listing Frequently Asked Questions about Baxter Hotel
Which popular attractions are close to Baxter Hotel?
Nearby attractions include Alpine Trails (0.3 km), Lonza Arena (0.8 km), and Dreikonigskirche (0.3 km).
What are some of the property amenities at Baxter Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Baxter Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Baxter Hotel?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Baxter Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Baxter Hotel?
Conveniently located restaurants include Restaurant La Poste, Restaurant Buon Gusto, and Il Bergamotto.
Is Baxter Hotel located near the city centre?
Yes, it is 0.1 km away from the centre of Visp.
Are any cleaning services offered at Baxter Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Baxter Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Baxter Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Baxter Hotel?
Many travellers enjoy visiting Landmauer Gamsen (5.2 km).